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Business Studies- Recruitment and Selection Process

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Business Studies- Recruitment and Selection Process
My business is a large florist, in a big city. I always have a lot of orders so I need more help within the shop; I also need some floor managers as I am away in my other shop 40% of the time. I need between 6-8 members of staff 6 full times and 2 part times as there will already be a number of staff there I only need a handful more.

Job Roles;
Floor assistants-
I need 4 floor assistants to do the following general day to day task; * cleaning up, * seeing to the customers, * dealing with problems * Sorting out the stock
Qualifications needed to fulfil this vacancy; * You will be taught these on a course.

* BTEC First Certificate/Diploma in Retail

* NVQ levels 1 and 2 in Retail Skills

* NVQ Level 3 in Retail

* NVQ levels 2 and 3 in Sales

* NVQ levels 2 and 3 in Customer Service.

The experience needed; * Handling cash * Working with customers * Dealing with problems * Communicating with other people
Assistant manager; * Generally assisting the manager on a daily basis * Supervises employees * Report activities to the manager daily. * Complete daily reports * Schedule employees
The Qualifications needed to fulfil this vacancy are; * You will be taught these on a course.
The experience needed; * In a floristry environment. * Shown mastery in that position before being promoted * Have experience with working with more than 6 employees * Handling awkward situations between employees * Can take orders. * Know how to give orders. * Not shy

General Manager; * Makes sure that the employees are safe * Hiring, firing employees * Managing profit and losses * Facility management * Health and safety * Safety and security * Banking * Loss prevention * Staff learning and development * Problem solving, sorting certain circumstances * Product management

Qualifications needed; * Grade c or above at

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