business 101
Business Exam UNIT 1
The 4 major functions of management are: decision making, organizing, controlling, and leading
Managerial roles have : 3 interpersonal roles (figure head, leader, liason), 3 informational roles (monitor, disseminator, spokesperson) and 4 decisional roles (entrepreneur, disturbance handler, resource allocator, negotiator)
Bureaucratic: things are done “by the book” done by procedures or policy (more of a police officer than a leader)
Advantages: employees repeat the same tasks over and over therefore they know the policies and what to do
Disadvantages: work habits may be hard to break because there is no lenience
Autocratic: classical approach where the manager retains as much power and decision making authority
Does not consult employees and they are not allowed input
Advantages: effective supervision, useful when employees do not listen to other leadership styles
Disadvantages: threats and punishment to influence employees, low morale, employees become tense, fearful and resentful Laissez-faire: “hands off” manager provides little or no direction and gives employees as much freedom; employees must determine their own goals, make decisions and resolve problems on their own
Advantages: when highly skilled experienced workers have freedom to make their own decisions
Disadvantages: employees have all the power and freedom although they must solve problems on their own, no feedback
Democratic: participative, they encourage employees to be a part of decision making, keeps people informed, they have the final say but gathers information before making a decision
Advantages: high quality, and high quantity of work trust, cooperation, team spirit, high morale; good for building participation
Disadvantages: cost efficient if the manager decision makes therefore employees will have no say
Fredrick w. Taylor:
Found employees “soldiering” (working slowly) so he started “piece work pay system” which paid employees based on
The 4 major functions of management are: decision making, organizing, controlling, and leading
Managerial roles have : 3 interpersonal roles (figure head, leader, liason), 3 informational roles (monitor, disseminator, spokesperson) and 4 decisional roles (entrepreneur, disturbance handler, resource allocator, negotiator)
Bureaucratic: things are done “by the book” done by procedures or policy (more of a police officer than a leader)
Advantages: employees repeat the same tasks over and over therefore they know the policies and what to do
Disadvantages: work habits may be hard to break because there is no lenience
Autocratic: classical approach where the manager retains as much power and decision making authority
Does not consult employees and they are not allowed input
Advantages: effective supervision, useful when employees do not listen to other leadership styles
Disadvantages: threats and punishment to influence employees, low morale, employees become tense, fearful and resentful Laissez-faire: “hands off” manager provides little or no direction and gives employees as much freedom; employees must determine their own goals, make decisions and resolve problems on their own
Advantages: when highly skilled experienced workers have freedom to make their own decisions
Disadvantages: employees have all the power and freedom although they must solve problems on their own, no feedback
Democratic: participative, they encourage employees to be a part of decision making, keeps people informed, they have the final say but gathers information before making a decision
Advantages: high quality, and high quantity of work trust, cooperation, team spirit, high morale; good for building participation
Disadvantages: cost efficient if the manager decision makes therefore employees will have no say
Fredrick w. Taylor:
Found employees “soldiering” (working slowly) so he started “piece work pay system” which paid employees based on