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Analysis of Final Examination

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Analysis of Final Examination
ANALISA SOALAN PEPERIKSAAN
APRIL 2008 – APRIL 2010
PRINCIPLES & PRACTICE OF MANAGEMENT
(MGT420)

CHAPTER 1: INTRODUCTION TO MANAGEMENT

APRIL 2010
a) Describe Mintzberg’s interpersonal roles and give examples. (10 marks)
b) Discuss four (4) challenges faced by managers in the rapid changing environment. (10 marks)

OCTOBER 2009
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APRIL 2009
a) Distinguish among the three levels of managers in terms of the skills required and activities involved. (14 marks)
b) Briefly explain why management is important. (6 marks)

OCTOBER 2008
a) Work of Henry Mintzberg is widely used to explain roles that managers typically perform. He found that there were three categories; (i) interpersonal, (ii) informational and (iii) decisional. Explain the decisional roles. (10 marks)
b) Describe the four (4) managerial functions. Give a specific example of each function from your personal experience. (10 marks)

APRIL 2008
a) What do you mean by effective and efficient? (2 marks)
b) Provide an example that could explain the situation below: i) A manager does a job ineffectively but very efficiently. (6 marks) ii) A manager does a job very effectively but not efficiently. (6 marks) iii) A manager does a job effectively and efficiently. (6 marks)

CHAPTER 2: EVOLUTION OF MANAGEMENT THOUGHT

APRIL 2010
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OCTOBER 2009
a) Compare and contrast Douglas Mc Gregor's theory X and theory Y. (12 marks)
b) Discuss the four principles of coordination that promote effective work groups. (8 marks)

APRIL 2009
The evolution of management thoughts will keep evolving in the future due to recent trends relating to concern for diversity within the workplace, continuing globalization and quality. As a manager, discuss these future issues and how they would affect further development of management thought. (20 marks)

OCTOBER 2008
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APRIL 2008
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