Substance Abuse Case Summary

Michelle Nelson

Day: 347-364-8393 773 Concourse Village East #24-K
Evening: 718-538-8765 Bronx, NY 10451 [e-mail] SUMMARY OF QUALIFICATIONS
Strong commitment to preserving the mental health of people striving for recovery from substance abuse. Proven organizational, interpersonal, and communication skills with the ability to function in a fast pace setting. Exceptional problem solving, good planning and computer skills with proficiency in Microsoft Office, MS Word, Excel, Access, Power Point, and the Internet.

PROFESSIONAL EXPERIENCE

2012-Present Phoenix House Outpatient Counselor /Intern • Audit clients folders • Document Intake Assessments and Discharge Summaries • Facilitate groups(marijuana,
Department of Housing Preservation and Development Bronx, NY Clerical for Code Enforcement Unit • Monitored 150-200 calls per day in the Code Enforcement Unit • Synchronized information of 1000 complaints a month into Code Enforcement Unit’s Database • Organized and completed forms for Housing Inspectors to serve landlords that were not in compliance to their tenants inhabitable apartments • Retrieved complaints from other Code Enforcement Operators

2003. Addicts Rehabilitation Center Motivational Speaker • Facilitated a group of 20 women on issues of Substance Abuse, Family Issues and Triggers of Addiction • Educate formerly incarcerated women about appropriate work and Job interview