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Property Management Memo

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Property Management Memo
In order to develop Realtors as a Real Estate company, a task was assigned to propose a plan for a Property Management department which is set to be opened in Realtors Czech Republic. This plan, if accepted, would possibly be established in other Realtors international branches in Spain and Slovakia. To accomplish this assignment, I held a thorough research and constantly re-designed and perfected my proposals, about five weeks in total.
This memo presents the finalized design of the department, consisting of data on the development of the department, an organizational chart, job titles (specifications and descriptions), office design, procedures and monitoring options, as well as possible problems that will be encountered and solving methods.

1 – General information about Realtor
1.1 – Mission Statement
"We seek to provide high quality client care in the Real Estate field based on high standards of ethics and values, whilst providing a work environment that promotes development of personnel."

1.2 – Goals and Objectives
• To be fully honest with our clients regarding any financial and /or quality standard issues of the different properties.
• To care for the client 's needs through utilization of our skilled employees.
• To develop and advance our staff.

1.3 – Legislative Constraints
• Always act according to the law, in a professional, ethical and legal manner.
• Strict stance concerning discrimination based on sex, race, religion, age and/or disability. These will not be tolerated.
• All projects/developments/operations must be carried out within consideration of the environment and the health and safety of employees and clients.

1.4 – Values
• Encourage teamwork between employees.
• Show full respect and understanding to our clients and employees.
• Be as open as possible.
• Be committed.
• Strive for excellence.
• Meet our set goals.

1.5 – Policies
• Dress code policy.
• Employee development and training.
• Performance

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