This video focuses on the call centers that have been springing up in Mumbai, India. Many United State’s companies are investing in building call centers, training workers, and teaching their employees English. This proves to be more beneficial to the people of India than those within the company’s home country. Since 2000, over two million jobs have been outsourced to India. That is two million people that could have been employed in the United States; two million people that could be living a more prosperous and healthy lifestyle and two million people in another country benefiting from outsourcing U.S. jobs. Outsourcing continues to be a controversial issue as it holds many benefits for both the consumer and company, however there are also several negative aspects to it which can harm both parties.
The call centers that have been moved overseas not only help the hiring company by saving money and reducing costs (both financial