Preview

Communication And Sensory Loss: Evaluating Quality Improvement Process

Powerful Essays
Open Document
Open Document
1660 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Communication And Sensory Loss: Evaluating Quality Improvement Process
Research Proposal

Communication and sensory loss: Evaluating quality improvement process, outcomes of processes, and effectiveness of processes and staff education in residential aged care homes

Name: Beatrice Mbatia

University affiliation: NOVA Southeastern University-Florida, USA

Mentor: Dr. Julie Ellis, RN PhD, M.Nurs, B.App.Sc
Director of research
Aged care services Australia group

Date of Proposal: Saturday, 15th March 2014

Introduction
Though the ageing process is unique for every individual, most people will experience some alterations in their communication and sensory organs. These communication and sensory changes may be induced by the ageing process or by diseases common in aged
…show more content…
Aged care services Australia group (ACSAG) is one of Australia’s leading aged care companies and consists of thirty five residential aged care homes across Victoria. ACSAG’s most important mission is their commitment to continuously improve aged care in Australia through best practices. Approval to conduct the field project under supervision of Julie Ellis, Director of research was approved by ACSAG’s executive director of nursing. It is a requirement that communication and sensory loss assessments are completed on all residents’ of ACSAG facilities on admission to identify any baseline communication and sensory changes and thereafter when any changes to the baseline occurs. A communication and sensory loss policy and procedure was created and implemented in 2010 to ensure that there is an effective program in place to identify and manage communication and sensory changes in residents and to ensure optimum quality of life and dignity for the affected …show more content…
Outcomes

Evaluate processes outcomes through review of care and their effectiveness in improving residents’ quality of care

Review medical records i.e. CMA, medical care directives, ACCR

Review of health care and personal and lifestyle policy and procedures folder, review of CI & MGT manuals

Review medical records i.e. CMA, medical care directives, ACCR, allied health i.e. optometrist, audiologist records

Details

Review residents’ communication and sensory loss assessments

Review staff training records

Review allied health referral records

Details

Review of residents’ care plans, handover sheet

References
Campbell, V.A., Crews, J.E., Moriarty, D.G., Zack,M. M., & Blackman, D.K.

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Describe how health records are used, as well as the duties performed in the role.…

    • 473 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    The process of aging has been around as long as life itself. All living organisms pass through three broad stages from conception to death, which are maturation, maturity and aging. Aging affects everyone because nearly everyone has the potential to grow old and all the societies in which we live have older members (Macdonald, 1997). Gerontology is the use of reason to understand aging. The term was used to refer to the scientific study of aging, but nowadays it includes the study of aging using views from other disciplines such as humanities, social policy and human services. To correctly understand aging, knowledge from a variety of sources is needed, therefore gerontology includes the results of research on aging from all academic disciplines and fields of professional practice. There are four interrelated aspects to the study of aging, which are, physical, psychological, social psychological and social. The study of physical aging examines the causes and consequences of the body’s declining capacity to renew itself and the means for preventing, treating, or compensating for illness or disability caused or related by physical aging (Atchley, 1997). Psychological aging focuses on sensory processes, perception, coordination, mental capacity, human development, personality, and coping ability as they are affected by aging.…

    • 1672 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    201 Assessment Pack 24

    • 1337 Words
    • 10 Pages

    In this assignment, you will complete tasks to demonstrate your understanding of the importance of communication in adult social care settings, and ways to overcome barriers to meet individual needs and preferences in communication. You will also address the issue of confidentiality.…

    • 1337 Words
    • 10 Pages
    Powerful Essays
  • Satisfactory Essays

    In this assignment, you will complete tasks to demonstrate your knowledge of the importance of effective communication in adult social care settings, and ways to overcome barriers to meet individual needs, wishes and preferences in communication. You will also address the principles and practices relating to confidentiality.…

    • 408 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Having good communication within the adult social care is very important as it allows me to give the service user the best quality care I can give if I know all the needs and requirements of that particular service user. By having good communication with the service user and the people who are involved in their care plan can be very helpful as we are updated on any changes or requirements the service user may need or any other specific information we may need to be aware off.…

    • 1859 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Effective communication skills are crucial in jobs in the adult social care sector. As care professionals it is our responsibility to make sure that our communication skills meet the needs of the individuals whom we work with. We communicate with a variety of people whilst at work and it is essential we build the best communication relationships we can.…

    • 2580 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    Effective communication is essential in building a meaningful relationship between the resident and the carer as it can help build trust and respect. Effective communication affects all aspects of working in a care setting. One aspect would be with the client where, with effective communication, you could establish what the client’s needs are and agree the best way of meeting those needs. One is also able to empathize with the client’s thoughts and feelings and challenging situations can be interpreted. Another side is with the relatives and friends of a client where support could be provided. A different aspect is with colleagues where new information affecting the client can be…

    • 1005 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    QCF diploma

    • 586 Words
    • 3 Pages

    People with sensory loss can miss out on important information that people with out sensory loss take in day to day with out even realising.Communication is an area in which people with sensory loss have many issues. they may also find it difficult to feed themselves, dressing, mobility, hobbies and interests can have a major negative impact on their lives. They could also feel scared and alone. There can also be positive factors that could impact on individuals lives, increased help, aids for support and a good support team could give them a better outlook on life.…

    • 586 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    1.1 The communication that takes place between two people (the sender and the receiver) is known as two way communication. The main feature of two way communication is the flow of information from both ways. This process is called a communication cycle as the process goes around in circles.…

    • 973 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Effective communication is important as it ensures that information is: clear, concise, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets.…

    • 958 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    Promoting effective communication (ability to communicate with service users and colleagues is an essential part of being a carer…

    • 937 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Health and Social Care

    • 10904 Words
    • 44 Pages

    To nsur t To ensure that the knowledge and skills are addressed in this unit, it is essential that the n h edg nd kill ar addresse i are dresse unit nit, e sent a t yo become war you become aware of the differing needs of people with sensory loss and how you ecome o h diff r n need eed peo l with ensory os and o y o ca help improv on you wo k ractice can help to improve on your work practices to support and empower them. Ma mpr ou ract es suppor ctic pport pow wer Many ca e roviders care providers or health professionals are not aware that hearin and vi viders ea h rofess ona r o ware ha hearing e e r vision losses osse ar more pre ale are more prevalent as a person ages, and that the threat to indepe reva erson ges, nd a th re t independence a e e and qualit o ife ca be vastating t th co bin lo s of bot h arin a quality of life can be devastating with the combined loss of both heari g and vision al an tati t sion i even or o even more so. Yo wi l ecom war You will become aware that there are significant numbers of people in the UK who at the here he ignificant numbers of people t UK wh m s ho h ve ensory ss. hi ca mean ight oss, ar ng os have a sensory loss. This can mean sig t loss hearing loss or dual sensory lo . This mea dua ensory loss. This ual a hi un t ill ll unit will allow you to have an awareness of the impact of sensory loss on th l you o v a s e impa pac senso los ensor the person. W th single senso person. With a single sensory loss, the person normally relies on the other senses to ingl ens th n or orma el s n the other sens compensate. Howe compensate However, people missing both senses have a unique disability which opl missin bot mis th h e niqu que a i i hich requires pecialist ommunic requires specialist communic on skills alongside ongoing support. uir icatio skills alongside ongoing upport. kl o g ngo port…

    • 10904 Words
    • 44 Pages
    Good Essays
  • Good Essays

    Health and Social Care

    • 822 Words
    • 4 Pages

    4. Give two reasons why it is important to observe the reactions of an individual using the service when you…

    • 822 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Communication affects relationships which can lead to good or poor service within an adult social care setting. Good communication with service users encourages participation in activities therefore promoting equality within the care setting. The service user can gain the trust and understanding from the care worker and therefore communicate with ease the needs that individual requires. Good communication amongst staff encourages a better working relationship and ensures all tasks are completed and to a high standard. Good communication between staff members is important to ensure problems are picked up and rectified quickly and shared amongst staff. This could be an individual having a preference to drinking tea rather than coffee they…

    • 377 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    I have learnt to be tolerant and to understand other people’s cultures, to respect beliefs and values of other people. This excited me, and I felt I wanted to find out how much I had learnt from this module and what to apply to my placement. I wanted to find out if the patients had individual rights at these homes. I was keen on observing how the staff cared for the aged, and to see if the standard set by the Care Homes Regulatory Office were being met. I was surprised to find that the department of health has stipulated the National Minimum Standard for the Care homes for Older People. I also felt apprehensive about being excluded by the carers, on the groups of respecting the patient’s private needs, if any. Nevertheless I was also concerned about the new environment of working in hand with the carers who understood what was expected from them. This was a challenge for me I then confirmed my…

    • 911 Words
    • 4 Pages
    Good Essays