the selected process based on defined and measurable performance criteria. Business Process Outsourcing (BPO) is one of the fastest growing segments of the Information Technology Enabled Services (ITES) industry. Few of the motivation factors as to why BPO is gaining ground are: * Factor Cost Advantage * Economy of Scale * Business Risk Mitigation * Superior Competency * Utilization Improvement Generally outsourcing can be defined as - An organization entering into a contract
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I will describe the different sectors; these are the public private and voluntary. Below I will describe each sector and talk about the key stakeholders‚ the main aims and objectives and the main strategies of each sector. The key stakeholders of businesses in the private sector are the owners and shareholders‚ whereas in the public sector‚ the government and user groups are the key stakeholders. Main aims and objectives of the businesses within the private sector is to make high sales and profits
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of the sector and in year 2000‚ the sector was opened to private players with foreign investment cap of 26%. The Insurance Regulatory and Development Authority (IRDA)‚ the regulator for the insurance sector was constituted in 1999 by an act known as IRDA Act 1999 following the recommendations of the Malhotra Committee. The objective of IRDA is to ensure the financial security of the market and protect the interests of the policyholders by enhancing customer satisfaction through increased customer
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the essay will focus on why citizenship has become such a significant political issue in the UK. It will highlight what citizenship is‚ who gets the citizenship and what the problems are that are affecting the country. Citizenship is about being actively involved in society; it is a clear concept concerning migration and legal status which is formed of having the rights to stay in the country‚ rights to enter freely and rights to welfare and education. Citizenship has become a significant political
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Customer Satisfaction in the Banking Industry Case Study – Barclays Bank of Kenya Ltd. Customer satisfaction is a major issue in almost all sectors. This can basically determine the success and profitability of a company as a satisfied customer would most likely to ‘spread the good word’ or would have be happy to do business again with the firm. It is an important theoretical and practical issue for market researchers and consumer researchers (Meuter et al‚ 2000). With positive results in most research
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DEPARTMENT OF BUSINESS ADMINISTRATION ASSAM UNIVERSITY Assignment on International Marketing (CP-3204) TOPIC-PUBLIC SECTOR TRADING AGENCIES Submitted to: Prof. H. Ramananda Singh. DBA‚ Assam University Silchar Submitted by: Mou Roy
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problem of urbanization is further aggravated by limited land supply in urban areas‚ lower land utilization and the lack of proper planning and land use policy. The ever-increasing urban population is creating an increasing demand for shelter. Bangladesh has one of the lowest land-person ratios in the world. The situation is further worsened every year through an irrevocable reduction of per capita share of land for housing‚ as a result of continuing population growth. Acknowledging the importance of housing
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Kautilya in his ‘Arthasastra’ talked of a public sector. A person was made incharge of salt manufacture and fixing its price. Similarily there were people made responsible for mining‚ coinage and gold‚ all in public sector. Nowadays there is hardly any country that is not engaged actively and directly in the management of economic and industrial enterprises. Various names given to these enterprises are ‘Public Sector Undertakings’ or PSUs‚ ‘Public Sector Enterprise’ or PSEs‚ ‘Trading Corporations’‚
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types of bags. A very exclusive brand and maybe a bit too exclusive with not enough products; only caters to a very small market. However‚ I find this one of the more interesting stocks out of the sector for a few reasons. In 2000‚ they decided to run their clothing department from China; LV increased their stake holding in the company even though Hermes asked them to release a percentage of their shares – potential buy out in the next few months. The stock however released their results recently
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SERVICE TRIANGLE FOR INSURANCE SECTOR NTERNAL EXTERNAL MARKETING MARKETING “Enabling Promises” “Making Promises” PROVIDERS CUSTOMERS INTERACTIVE MARKETING “Keeping Promises” Services Marketing can be explained with the help of the Service Industry Triangle. There are three entities in the whole transaction process. They are explained as below: CUSTOMERS Customers refer to the persons who have certain needs‚ wants and desires. For the Insurance sector‚ the customers refer to those
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