Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1. music on hold That type of phone is used when a person is placed on hold and the music is played to them. Usually used when calling customer service. 2. transfer This one enables to transfer a caller to another extension. Usually used at the reception
Premium Customer Business Customer service
has set up two different types of court systems: juvenile and adult court to separate children from adults; within both of these court systems you have a drug court. Juvenile drug courts are dockets
Premium Crime Juvenile delinquency Criminology
Observation: For the last few weeks I made it my priority to attend as many court cases as I possibly could in order to fulfill the requirements for this paper. There were many challenges as there were at least five trials that I planned to observe that resulted in a continuance. Either a witness that was under subpoena failed to show‚ a party needed more time‚ the counsel’s health was affected and even when there wouldn’t be enough time during the trial court’s term to complete the trial. As
Premium Patient Medicine Hospital
Juvenile Court Systems and how Crime is corrected as a Minor Juvenile Court Systems were developed for minors‚ under the age of eighteen‚ that have committed some sort of crime. Minors under the age of eighteen are separated from the adults because of the maturity level and strength of adults. Juvenile Crime Issues throughout the Criminal Justice System Throughout the world‚ there are many crimes that are being committed by children known as juveniles (children under the age of eighteen)
Premium Crime Criminology Prison
| Juvenile Corrections | The History‚ Recidivism Rates‚ and What Works | | Gina Pardue | Corrections - SPEA J331Dr. Robert Ramsey | 12/12/2012 | | Definition of Juvenile Corrections Juvenile corrections encompasses the portions of the criminal justice system that deal with juvenile offenders. Many of these facilities and programs seem to mirror jails and prisons‚ but juvenile corrections are not meant for long term sentences. Sometimes sentences for juveniles are only several
Premium Crime Criminology Corrections
Juvenile crimes on the rise are not something society should ignore. But we are seeing more rapidly‚ courts are trying juveniles as adults. Many argue that it does not benefit the suspect or the society‚ if they are punished the same way as adults. So in this research I plan to analyze whether it is good or bad to trial juveniles as adults. A child‚ defined as a person under age 18‚ can be tried as an adult only if the child was age 14 or older at the time of the offense. Nearly all juvenile cases
Premium Crime Criminology Juvenile delinquency
The Juvenile Justice System has become a major factor when it comes to dealing with juvenile offenders. The Juvenile Justice System was not always around and has not stayed the same. Many different rules and regulations have changed just like the Criminal Justice System; the Juvenile Justice System is made up of three categories: [Juvenile] Policing‚ [Juvenile] Courts‚ and [Juvenile] Corrections. Juveniles make up their own world when it comes to the Justice System. They have a narrow range of crime
Premium Crime
An advantage to juveniles being handled in adult court is that many juveniles would not be arrested anymore for crimes considered against the law presently for minors. Many adolescent offenders are arrested for minor crimes now and if they are already on probation many trivial acts such as a suspension from school for “anything” can push them into a juvenile placement long term. I have seen it many times. Kids that are on probation for something they did 2 years prior such as at the age of 14
Premium Crime Criminology Juvenile delinquency
social and historical context in which the juvenile court was created? What has been the fundamental difference between the procedures used in juvenile courts and those employed in criminal (adult) courts? Juvenile Court‚ authority charged with the disposition of legal actions involving children. One hundred years ago‚ the Illinois legislature enacted the Illinois Juvenile Court Act (1899 Ill. Laws 132 et seq.)‚ creating the first separate juvenile court. The policy debates raging around the country
Premium Crime Criminal law Juvenile delinquency
I had the opportunity to visit a district court felony trial and a justice court misdemeanor DUI. These two courts were very different from start to finish from the atmosphere‚ length of the case‚ and how the lawyers acted. Stepping into each of these courtrooms was like stepping into two different worlds. While the proceedings may have been similar‚ the environments were completely opposite. The first court I attended was a district court case that was supposed to be a jury trial. The presiding
Premium Felony Lawyer Prosecutor