I. Questionnaire for Mystery Guest/ Customer of (Restaurant’s name) Establishment’s Name | Date of Visit | Time of Visit | 1. Rate the availability of the staff. Did they assist you right away? Very Poor 1 2 3 4 5 Excellent 2. Rate the efficiency of their service. Were they efficient in delivering their service? Very Inefficient 1 2 3 4 5 Very Efficient 3. Rate the friendliness of the staff. Were they polite and/or courteous? Very Unfriendly 1 2 3
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A STUDY ON THE IMPACT OF LOYALTY PROGRAMS ON CONSUMER PURCHASE BEHAVIOR INTRODUCTION TO THE ORGANISATION: The Landmark Group was started thirty years ago‚ with the mission of becoming one of the foremost retailers in the Middle East. This‚ by providing customers with a wide range of high quality products at exceptional value. From a single children’s store set up in 1973‚ in Bahrain‚ the Group has expanded exponentially and currently operates over 500 stores‚ several concepts & business interests
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1. Have you traveled out of state? _____Yes _____No 2. If yes‚ do you travel for: Business Both Pleasure 3. How often do you travel for the above? 0–1 times per month 0–1 times per year 2–3 times per month 2–3 times per year 4–5 times per month 4–5 times per year 6 or more times per month 6 or more times per year 4. How do you make your travel arrangements? Airline
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celebrity Endorsement on consumer Behavior On the youth of Pakistan” PROBLEM STATEMENT 1. Do celebrity endorsement have any effect on buying decision? OBJECTIVE To find out the level of effect of celebrity endorsement on behavior on the youth of Pakistan. . RESEARCH DESIGN Nature of study & investigation The purpose of this study is to explanatory research‚ basically in this research we have to explain that either celebrity endorsement affecting on buying behavior of youth or not. Population
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Ravindran PGP 14/138 Section A Contact Lens: Study on the Consumer Buying Behavior Contents Executive Summary 3 Objective 3 Importance to business and marketing 3 Introduction 4 Types of contact lenses 4 Brands 5 Comparison with Spectacles and Lasik 5 Research Methodology 5 Insights from Secondary Research 6 Insights from Interview and Survey 6 Analysis 6 Hierarchy of Effects: ABC model 7 Consumer Involvement: High Involvement/Emotional 7 Looking Glass self
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6/3/2013-monday v Segmentation Ø Finding target market and try to attract those people Ø Ex: VCR – new technology for people that have extra income and technology oriented Now that DVDs come out‚ you target the VCR to poorer people and people that are older and people that want to build a collection. As product moves through life cycle‚ find new ways to Ø DeBeers and Diamond: 1930s and 1940s – 75% of diamonds sold for rings and jewelry were sold in the U.S (mostly low priced and small
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Journal of Management and Marketing Research Consumers and credit cards: A review of the empirical literature Phylis M. Mansfield Penn State University – Erie Mary Beth Pinto Penn State University – Erie Cliff A. Robb University of Alabama ABSTRACT Research in the area of consumer credit card attitude and behavior has provided an abundance of literature in the business‚ psychology‚ and public policy fields. Beginning in the 1960s‚ the work revolved around descriptive characteristics and evolved
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Questionnaire (For academic purpose only) To study the effect of marketing mix variables on the impulse buying behavior of consumers for FMCG products. Please provide the following details which would help us in supporting our research. (tick wherever necessary) NAME (optional): AGE: ANNUAL: =5lacs INCOME GENDER: MALE FEMALE PROFESSION: Student housewife employed self-employed other OCCUPATION: Engineer entrepreneur Doctor lawyer
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Consumer Traits and Behaviors Paper and Presentation References September 16‚ 2013 PSY 322 Professor Susan Rusnak Exploring the Trait of Competitiveness and Its Consumer Behavior Consequences Competition is a major issue here within society of the United States and so in this capitalistic system‚ there is a steady competition in a capitalistic system competing against each other in a free market. In a legal system‚ plaintiffs and defendants constantly compete
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industry and only 10-20% in the industrial equipment industry. Within a industry‚ a low and high spending companies can be found. This project explores and extends the congruency framework by incorporating the impact of promotion schemes on consumer buying behavior. INTRODUCTION TO PROMOTION SCHEMES Promotional Scheming is simply the creation of plan to profit from a market. Stocks‚ Bond‚ Commodities‚ Forex markets can all be schemed. Scheme by definition means "A systematic plan of action". Promotion
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