INDUSTRIAL RELATIONS By Fadhy Mtanga Industrial Relations is a branch of Social Science that studies the relationship that exists at the workplaces. Industrial Relations focus on the relationship between employers and their associations on one hand‚ and employees with their organizations on the other. Also‚ it is deals with the relationship between the workplaces and the government as the policy and law maker‚ hence the regulator of that relationship. Industrial Relations as the branch
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ZIMBABWE INSTITUTE OF MANAGEMENT PRESENTS DIPLOMA IN GENERAL MANAGEMENT Public Relations “PROMOTING THE ART‚ SCIENCE AND PRACTICE OF GOOD‚ SOUND MANAGEMENT” COPYRIGHT RESERVED ZIMBABWE INSTITUTE OF MANAGEMENT A hearty welcome to the Zimbabwe Institute of Management Public Relations Module. Introduction Why Study PR Public relations practices interwoven in all business and economic activities of any organisation. In the way we interact with colleagues‚ customers‚ suppliers
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Public Relation Individual Assignment Title : Apple’s Labor Issues and PR Miseries Overall Introduction: Public relation can be defined as a practice of managing the flow of information between an individual or an organization and the public. Nowadays‚ public relation is becoming more and more important between people and company. This essay will identify the article “ Apple’s Labor Issues and PR Miseries” with 3 main questions: Question 1: What has caused public opinion to turn
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’TOPIC 1: STUDYING INTERNATIONAL RELATIONS * What is the purpose of a theory of international relations? * The human race has deliberated endlessly on history‚ philosophy and politics. While the relations and between nations were studied within these fields‚ international relations (hereafter "IR)‚ as a separate discipline‚ emerged after the Great War. The purpose of IR was‚ at the time of its conception‚ to understand the relations among states and identify the causes of conflict‚ and
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Public Relations As an IMC tool‚ PUBLIC RELATIONS can perform these tasks for us: * Promotion: Use techniques such as events‚ promos‚ and ads to create and stimulate public interest. * Internal Communications: Planned messages disseminated to company employees through a variety of communication channels‚ including newsletters‚ bulletin boards‚ posters etc. * Corporate Sponsorship: Providing support to an event or cause by devoting company resources in exchange for an opportunity
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Public Relations Lecture Notes Public Relations as a Management Tool: Research and Evaluation The four–step process includes: 1) defining the problem or opportunity‚ 2) planning and programming‚ 3) taking action and communicating‚ and 4) evaluating the program. Research‚ Planning‚ Communication‚ and Evaluation are the four steps in the process. Research is the systematic gathering of information to describe and understand situations and to check out assumptions about publics and public relations
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Public Relations Publics This tells us that we cannot talk about public relations without reference to publics. A public is any group whose members have a common interest or common values in a particular situation. According to Wragg (1993)‚ public relations publics or audiences can be divided into four categories which include: 1. Functional Publics: They are those publics which enable the organization to perform its chosen tasks. 2. Enabling Publics: These are publics which permit the
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customer relations 2. Core concepts 3. Facets of customer relationship management 4. Importance of customer relations 5. Global perspective on customer relationship management 6. Role of Human Resources in Customer Relationship Management PART II –CUSTOMER RELATIONS‚ CUSTOMER SERVICE & PUBLIC RELATIONS 1. Customer Relations and Customer Service 2. Customer Relations and Public Relations PART III – CUSTOMER RELATIONS MANAGEMENT
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Brief Introduction of International Relations International relations refers to the collective interactions of the international community‚ which includes individual nations and states‚ inter-governmental organizations such as the United Nations‚ non-governmental organizations like Doctors Without Borders‚ multinational corporations‚ and so forth. International relation is a very broad concept. In modern usage it includes not only relations between states but also between states and non-state
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explaining the state of industrial conflict in Singapore presently. An employment relation is the relationship between managers and employees in an organisation which is usually informal – for example‚ between supervisors and subordinates. At the industrial level‚ the relationship between the management of an organisation and its union is more formal and referred as industrial relation which is a subset of employment relations (Tan‚ 2007). Industrial conflict is the total range of behaviour and attitudes
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