Questionnaire On Customer Satisfaction Of Maruti Cars Essays and Term Papers

  • Customers Satisfaction Level in Compact Car Segment with Special Reference to Maruti

    CUSTOMERS SATISFACTION LEVEL IN COMPACT CAR SEGMENT WITH SPECIAL REFERENCE TO MARUTI Project of Marketing Research By: Faizan Ahmad INSTITUTE OF MANAGEMENT STUDIES LAL QUAN, GHAZIABAD – 201 009 SEPTEMBER 2008 TABLE OF CONTENTS CHAPTER NO. CHAPTER PAGE NUMBER 1. LITERATURE REVIEW...

    3666 Words | 14 Pages

  • Customer Satisfaction on Maruti Suzuki

    FACTORS AFFECTING CUSTOMER SATISFACTION : A STUDY ON MARUTI-SUZUKI Name : PROSEN SAHA 11/MBA/34 AKNOWLEDGEMENT Firstly, I would like to thank my project guide Mr.Subhadip Sarkar for giving me the opportunity to work on this project. His valuable suggestions, guidance and supervision...

    7741 Words | 30 Pages

  • Customer Satisfaction of Maruti

    Sanjay Gandhi envisioned the manufacture of maruti which is known popularly as the people’s car it is maruti which is known to give wheels to the nation. The first car of mauti was rolled out on Dec. 14, 1983 after a collaboration with Suzuki motors. Satisfaction is a person’s feeling of pleasure or disappointment...

    3152 Words | 23 Pages

  • Customer Satisfaction Survey Questionnaire

    CUSTOMER SATISFACTION SURVEY OF NEPAL SBI BANK Your responses are anonymous and confidential. 1. Gender 1. Male [ ] 2. Female [ ] 2. Age 1. 30 years and below [ ] 2. 31-40 years ...

    683 Words | 5 Pages

  • Questionnaire: Customer Satisfaction

    Questionnaire Topic: customer satisfaction Dear sir/madam, I am a student of T.Y.B.B.A. VMPCMS, Ganpat University Kherva. I would be grateful, if you would spare a few minutes to help me in feeling this questionnaire which is part of my project report. Your co-operation will be highly...

    269 Words | 2 Pages

  • Customer Satisfaction Questionnaire

    CUSTOMER SATISFACTION SURVEY ON PRODUCT, SALES & AFTER SALES-SERVICES OF UNITED DIESEL Objectives : 1. To establish the Overall Customer Satisfaction Index 2. To find out Customer Satisfaction on product 3. To find out Customer Satisfaction on Sales processes 4. To find out Customer Satisfaction...

    1220 Words | 5 Pages

  • Customer Satisfaction on Shampoo Questionnaire

    1   Name   Summary     Download this question     Download data(Format 1)    Download data(Format 2) [pic]2   Gender   Hmm, you are using a very old browser. Click here to go directly to included content.   | A- |Male (0) | | B- |Female (2) |   View Details    Download this question   ...

    744 Words | 4 Pages

  • Customer Satisfaction Of The Car Segments

    out the customer satisfaction of the car segments in Hyderabad market. 2. To know about the features of major participants of car industry. 3. To analyze the consumers attitude towards Hyundai Cars. 4. To elicit the influencing factors which the people consider when they are planning to buy a car. 5. To...

    9849 Words | 37 Pages

  • Customer Satisfaction Questionnaire (Mba Program)

    BANK CUSTOMER SATISFACTION SURVEY (Domestic Bank Customer Satisfaction) PLEASE DO NOT WRITE YOUR NAME ON THIS QUESTIONNAIRE Bank Negara Malaysia recently announced the introduction of a Customer Satisfaction Index (CSI) as a possible standard of excellence to benchmark organisations within the financial...

    1641 Words | 19 Pages

  • A Project Report on Customer Satisfaction of Maruti Suzuki

    1 A Project Report on Customer Satisfaction Survey of Maruti Udyog Ltd. MBA (INDUSTRY INTEGRATED) SEMESER - 4 SUBMITTED BY:Vinay Krishna Dasi PROJECT GUIDE Mrs.Rashi Ghagade INTERNATIONAL INSTITUTE FOR LEARNING IN MANAGEMENT BUSINESS SCHOOL IILM BS KNOWLEDGE TOWER, SECTOR 11/20, BELAPUR, NAVIMUMBAI...

    7322 Words | 29 Pages

  • Factors Affecting Customer Satisfaction: A Study on Maruti Suzuki

    Factors Affecting Customer Satisfaction: A Study on Maruti Suzuki Mahesh L, Faculty, Maharani’s Arts and Commerce College for Women, Mysore Amulya.M, Assistant Professor, Department of Studies in Business Administration, University Of Mysore, Mysore Abstract Exceptional customer service results...

    3808 Words | 9 Pages

  • Mba Project a Study on Customer Satisfaction About Maruti Suzuki

    INTRODUCTION OF THE STUDY 1.1 INTRODUCTION Customer is the pivot in marketing. Customer behavior and customer satisfaction plays a good role in marketing set-up. Everything depends up on the behavior of customers. Marketers must find out the needs and wants of customers first and the set up product features...

    5356 Words | 24 Pages

  • Customer Satisfaction

    A PROJECT REPORT ON “A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI” Submitted to Pt. Ravishankar Shukla University, Raipur In the partial fulfillment for the awarded of the degree Bachelor of Business Administration Session 2009 –...

    552 Words | 3 Pages

  • Customer Satisfaction

    At this time many establishments exist like CSI, Royal Mall, Save More, but the Consumers Minimart Inc. is still having a profit and their loyal customers were always remained. Bayambang is one of the town with the largest number of barangays in Pangasinan, a largest place to establish a business...

    8382 Words | 40 Pages

  • Customer Satisfaction

    on consumer’s bike preference on the model with particular reference to TVS products. INDUSTRY PROFILE HISTORY OF TWO WHEELERS: Since the first car rolled out on the streets of Mumbai (then Bombay) in 1898, the Automobile Industry of India has come a long way. During its early stages the auto industry...

    5880 Words | 26 Pages

  • Customer Satisfaction

    EMPLOYEES JOB SATISFACTION IN BANKING SECTOR OF BANGLADESH: - A CASE STUDY OF “JAMUNA BANK LIMITED” By Oishee Manee ID: 0820544 An Internship Report Presented in Partial Fulfillment Of the Requirements for the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY, BANGLADESH April...

    4175 Words | 14 Pages

  • Customer Satisfaction

    Issues – Page 3 Results from the surveys of Targets in Maryland – Page 5 Employee Survey – Page 11 Satisfaction Levels – Page 15 Recommendations for Target – Page 15 Appendix – Customer Service Survey Used Appendix – Employee Survey Used Environmental Issues - Social Responsibility...

    3951 Words | 16 Pages

  • CUSTOMER SATISFACTION

    literature review is the area of Customer Satisfaction. The authors job is as a Customer Care Manager for Senator Windows for the past 15 years. The area of interest is therefore centred on the elements required to achieve the required level of customer satisfaction and also the methods that can be...

    1287 Words | 5 Pages

  • Customer Satisfaction

     Customer Satisfaction Ratings: Towards the Development of A Valid and Reliable Evaluation Instrument for Restaurant Services Windion G. Sarmiento Chapter 1 Introduction to the Study This chapter is divided into five parts: (1) Background and Theoretical Framework of the Study, (2) Statement...

    765 Words | 7 Pages

  • Customer Satisfaction

    years and up. For Broadcast TV, Coca-Cola will advertise heavily during Primetime television hours because we are more likely to reach our target customer but also increase brand awareness of the product to the masses. TV sitcom shows like NBC’s, Friends, ABC’s The Bachelor, CBS’s CSI Miami, and FOX’s...

    1672 Words | 7 Pages