Questionnaire On Customer Satisfaction Of Maruti Cars Essays and Term Papers

  • Customers Satisfaction Level in Compact Car Segment with Special Reference to Maruti

    CUSTOMERS SATISFACTION LEVEL IN COMPACT CAR SEGMENT WITH SPECIAL REFERENCE TO MARUTI Project of Marketing Research By: Faizan Ahmad INSTITUTE OF MANAGEMENT STUDIES LAL QUAN, GHAZIABAD – 201 009 SEPTEMBER 2008 TABLE OF CONTENTS CHAPTER NO. CHAPTER PAGE NUMBER 1. LITERATURE REVIEW...

      3666 Words | 14 Pages   Marketing research, Factor analysis, Marketing, Multicollinearity

  • Customer Satisfaction on Maruti Suzuki

    FACTORS AFFECTING CUSTOMER SATISFACTION : A STUDY ON MARUTI-SUZUKI Name : PROSEN SAHA 11/MBA/34 AKNOWLEDGEMENT Firstly, I would like to thank my project guide Mr.Subhadip Sarkar for giving me the opportunity to work on this project. His valuable suggestions, guidance and supervision...

      7741 Words | 30 Pages   Suzuki Alto, Suzuki Swift, Service quality, Suzuki Ertiga

  • Customer Satisfaction of Maruti

    Sanjay Gandhi envisioned the manufacture of maruti which is known popularly as the people’s car it is maruti which is known to give wheels to the nation. The first car of mauti was rolled out on Dec. 14, 1983 after a collaboration with Suzuki motors. Satisfaction is a person’s feeling of pleasure or disappointment...

      3152 Words | 23 Pages   Survey methodology, Automotive industry in India, Suzuki Alto, Maruti Suzuki

  • Customer Satisfaction Survey Questionnaire

    CUSTOMER SATISFACTION SURVEY OF NEPAL SBI BANK Your responses are anonymous and confidential. 1. Gender 1. Male [ ] 2. Female [ ] 2. Age 1. 30 years and below [ ] 2. 31-40 years ...

      683 Words | 5 Pages   Service quality

  • Customer Satisfaction Questionnaire

    CUSTOMER SATISFACTION SURVEY ON PRODUCT, SALES & AFTER SALES-SERVICES OF UNITED DIESEL Objectives : 1. To establish the Overall Customer Satisfaction Index 2. To find out Customer Satisfaction on product 3. To find out Customer Satisfaction on Sales processes 4. To find out Customer Satisfaction...

      1220 Words | 5 Pages  

  • Questionnaire: Customer Satisfaction

    Questionnaire Topic: customer satisfaction Dear sir/madam, I am a student of T.Y.B.B.A. VMPCMS, Ganpat University Kherva. I would be grateful, if you would spare a few minutes to help me in feeling this questionnaire which is part of my project report. Your co-operation will be highly...

      269 Words | 2 Pages  

  • Customer Satisfaction on Shampoo Questionnaire

    1   Name   Summary     Download this question     Download data(Format 1)    Download data(Format 2) [pic]2   Gender   Hmm, you are using a very old browser. Click here to go directly to included content.   | A- |Male (0) | | B- |Female (2) |   View Details    Download this question   ...

      744 Words | 4 Pages  

  • Customer Satisfaction Of The Car Segments

    out the customer satisfaction of the car segments in Hyderabad market. 2. To know about the features of major participants of car industry. 3. To analyze the consumers attitude towards Hyundai Cars. 4. To elicit the influencing factors which the people consider when they are planning to buy a car. 5. To...

      9849 Words | 37 Pages   Luxury vehicle, Hyundai i10, Sport utility vehicle, Hyundai Motor Company

  • Customer Satisfaction Of Cars

     Marketing Research Report ON WHAT DRIVES CUSTOMER SATISFACTION IN CARS? Submitted By: Section 3 Group 2 Contents ACKNOWLEDGEMENTS 3 INTRODUCTION 4 LITERATURE REVIEW 5 QUALITATIVE RESEARCH 6 Focussed group discussion:...

      3684 Words | 24 Pages   Analysis of variance, Cronbach's alpha, Coefficient of determination, Errors and residuals in statistics

  • Customer Satisfaction Questionnaire (Mba Program)

    BANK CUSTOMER SATISFACTION SURVEY (Domestic Bank Customer Satisfaction) PLEASE DO NOT WRITE YOUR NAME ON THIS QUESTIONNAIRE Bank Negara Malaysia recently announced the introduction of a Customer Satisfaction Index (CSI) as a possible standard of excellence to benchmark organisations within the financial...

      1641 Words | 19 Pages   Deposit account, Transactional account, Bank, Financial transaction

  • A Project Report on Customer Satisfaction of Maruti Suzuki

    1 A Project Report on Customer Satisfaction Survey of Maruti Udyog Ltd. MBA (INDUSTRY INTEGRATED) SEMESER - 4 SUBMITTED BY:Vinay Krishna Dasi PROJECT GUIDE Mrs.Rashi Ghagade INTERNATIONAL INSTITUTE FOR LEARNING IN MANAGEMENT BUSINESS SCHOOL IILM BS KNOWLEDGE TOWER, SECTOR 11/20, BELAPUR, NAVIMUMBAI...

      7322 Words | 29 Pages   Maruti 800, Marketing research, Porter five forces analysis, Automotive industry in India

  • Factors Affecting Customer Satisfaction: A Study on Maruti Suzuki

    Factors Affecting Customer Satisfaction: A Study on Maruti Suzuki Mahesh L, Faculty, Maharani’s Arts and Commerce College for Women, Mysore Amulya.M, Assistant Professor, Department of Studies in Business Administration, University Of Mysore, Mysore Abstract Exceptional customer service results...

      3808 Words | 9 Pages   Survey methodology, Maruti Suzuki, Customer satisfaction, Analysis of variance

  • Mba Project a Study on Customer Satisfaction About Maruti Suzuki

    INTRODUCTION OF THE STUDY 1.1 INTRODUCTION Customer is the pivot in marketing. Customer behavior and customer satisfaction plays a good role in marketing set-up. Everything depends up on the behavior of customers. Marketers must find out the needs and wants of customers first and the set up product features...

      5356 Words | 24 Pages   Survey methodology, Marketing, Statistics, Finance

  • Customer Satisfaction

    A PROJECT REPORT ON “A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI” Submitted to Pt. Ravishankar Shukla University, Raipur In the partial fulfillment for the awarded of the degree Bachelor of Business Administration Session 2009 –...

      552 Words | 3 Pages  

  • customer care and customer satisfaction

    Customer care Caring about your customers — and showing it through your service — gives you a high return on the time, effort and money you invest. Loyal customers are well worth nurturing. They buy more, more regularly. And the cost of selling to them is almost nil, whereas finding new customers...

      2155 Words | 4 Pages  

  • Customer Satisfaction

    Samantha Isabel F. Bergonio BSHRM3-A HRM125 Elaborate fully on these two (2) TQM Principles. 1. Do right things and do it right first time. This Total Quality Management Principle means that in work , one must be effective enough to do what is right. A person must produce quality...

      447 Words | 2 Pages  

  • Customer Satisfaction

    business is providing quality service for its customers. Quality service requires one way of follow up of the dynamic in the internal and external business environment through information gathering and analyzing to increase customer satisfaction. Customer satisfaction with service quality can be evaluated by...

      993 Words | 4 Pages   Research, Service quality

  • customer satisfaction

    research methods Module Code: Assignment No: 1 Customer Satisfaction in Commercial Banks: OMAN ARAB BANK S.O.A.G Name: Sajan.S Student No: 2012367 Tutor: DR. Ekta Rastogi INTRODUCTION: One of most vital factors that govern the business is the satisfaction level of customer's from their products and...

      2673 Words | 14 Pages   Research, Quantitative research, Qualitative research, Survey methodology

  • Customer Satisfaction

    Responsibilities, so I would understand why the Senior Analyst had a right to oversee my work. According to Anderson (2012), sometimes all a workplace conflict situation needs is clarification of the company policy or employee job duties. As a result of this, my supervisor stated that the Senior Analyst...

      452 Words | 2 Pages   Strategic management

  • Customer Satisfaction

    large scale directed lending. The loanable fund at the disposal of the banks was directed towards public sector without commercial consideration; Poor customer service; Low capital lease of the banks; Widespread loan defaults and delinquencies(deterioration in portfolio quality); The internal control system...

      5583 Words | 17 Pages   Bangladesh Bank, Macroprudential regulation, Bank regulation, Monetary policy