Questionnaire On Customer Satisfaction In Bank Essays and Term Papers

  • Customer Satisfaction Survey Questionnaire

    CUSTOMER SATISFACTION SURVEY OF NEPAL SBI BANK Your responses are anonymous and confidential. 1. Gender 1. Male [ ] 2. Female [ ] 2. Age 1. 30 years and below [ ] 2. 31-40 years ...

    683 Words | 5 Pages

  • Questionnaire: Customer Satisfaction

    Questionnaire Topic: customer satisfaction Dear sir/madam, I am a student of T.Y.B.B.A. VMPCMS, Ganpat University Kherva. I would be grateful, if you would spare a few minutes to help me in feeling this questionnaire which is part of my project report. Your co-operation will be highly...

    269 Words | 2 Pages

  • Customer Satisfaction Questionnaire

    CUSTOMER SATISFACTION SURVEY ON PRODUCT, SALES & AFTER SALES-SERVICES OF UNITED DIESEL Objectives : 1. To establish the Overall Customer Satisfaction Index 2. To find out Customer Satisfaction on product 3. To find out Customer Satisfaction on Sales processes 4. To find out Customer Satisfaction...

    1220 Words | 5 Pages

  • Customer Satisfaction on Shampoo Questionnaire

    1   Name   Summary     Download this question     Download data(Format 1)    Download data(Format 2) [pic]2   Gender   Hmm, you are using a very old browser. Click here to go directly to included content.   | A- |Male (0) | | B- |Female (2) |   View Details    Download this question   ...

    744 Words | 4 Pages

  • Customer Satisfaction in Icici Bank

    The effects of Promotional strategies in the Marketing of financial services in ICICI Bank by Suryabala.S BBM II Dec 2011 The effects of Promotional strategies in the Marketing of financial services in ICICI Bank 2011 TABLE OF CONTENTS:   Preface Executive Summery o Research objectives ...

    6635 Words | 32 Pages

  • Customer Satisfaction in Axiz Bank

    branding and reengineering efforts of many banks, we find that the key motive towards these is to utilize customer centricity as a strategy. Further, catalysing the importance of Technology and Relationship marketing is the Core Banking Solution (CBS). All the banks haveovercome the teething troubles of CBS...

    1386 Words | 5 Pages

  • Customer Satisfaction of Bank

    EuroJournals Publishing, Inc. 2012 http://www.internationalresearchjournaloffinanceandeconomics.com Consumer Criteria for the Selection of an Islamic Bank: Evidence from Pakistan Muhammad Imtiaz Subhani Iqra University Research Centre-IURC, Iqra University- IU Defence View, Shaheed-e-Millat Road (Ext...

    4867 Words | 15 Pages

  • Customer Satisfaction in Banks

    University, Phagwara. I was provided opportunity to undergo training at the Jammu and Kashmir bank at its zonal office JAMMU, my field of interest was to study the: “CUSTOMER SATISFACTION TOWARDS JAMMU AND KASHMIR BANK IN JAMMU” This project has been of great help in providing me an insight into the real...

    20466 Words | 108 Pages

  • Customer Satisfaction of Bank Alfalah

    observations concerning the utility of the customer service department. During the organizational attachment period an intern works on a project and writes report on that project in the report-writing period. I have been routed in the customer service division (CSD) of Bank Alfalah Limited, Motijheel Branch,...

    10368 Words | 42 Pages

  • questionnair on customer satisfaction of bank

    Management Problem: To make a questionnaire first of all we need to understand management problem of SBI Bank. For that we need to know Why Customers are dissatisfied? Research Question: Now we need to understand where the problem is. Is it that Service Provided by SBI bank is not up to the mark or...

    452 Words | 4 Pages

  • Customer Satisfaction Questionnaire (Mba Program)

    BANK CUSTOMER SATISFACTION SURVEY (Domestic Bank Customer Satisfaction) PLEASE DO NOT WRITE YOUR NAME ON THIS QUESTIONNAIRE Bank Negara Malaysia recently announced the introduction of a Customer Satisfaction Index (CSI) as a possible standard of excellence to benchmark organisations within the financial...

    1641 Words | 19 Pages

  • Standard Chartered Bank Customer Satisfaction

    capital for different types of firms are supplied, acquired, and costed or priced. Capital is supplied through the business finance market in the form of bank loans and overdrafts; leasing and hire-purchase arrangements; equity/corporate bond issues; venture capital or private equity; and asset-based finance...

    10418 Words | 82 Pages

  • customer satisfaction survey at axis bank

    company profile. A questionnaire was undertaken as a tool for extraction to initiatives under education by department of csr.The 30 students from swaroopwardhin sansth Vidhydhanam scholarship students. Tata motors pvt.Ltd. Had answered the questionnaires. The answered questionnaires were, then analysed...

    4800 Words | 55 Pages

  • Customer Service & Measuring Customer Satisfaction of One Bank

    Practical orientation and evaluation of banks performance is a part of the BBA program provided by University of Dhaka. The proposed topic is “Customer Service & Measuring Customer Satisfaction of One Bank”. This report is the requirement of the practical orientation. Bank is a service oriented organization...

    8818 Words | 47 Pages

  • Dubai Bank Improves Customer Satisfaction with Crm

    Dubai bank improves customer satisfaction with CRM Lamiya Williams Baker College of Auburn Hills Information systems MGT 321 Dr. Gigi Smith August 28, 20l2 Dubai bank improves customer satisfaction with CRM Discussion Questions 1. What Conditions Brought...

    537 Words | 2 Pages

  • Customer Satisfaction: a Study on Bank Alfalah Limited

    Internship Report Customer Satisfaction: A Study on Bank Alfalah Limited Exam Roll: 020016 Internship Report on Customer Satisfaction: A Study on Bank Alfalah Limited Prepared...

    12811 Words | 64 Pages

  • Project Report on Customer Satisfaction at Oriental Bank

    A REPORT ON THE “CUSTOMER SATISFACTION” AT “ORIENTAL BANK OF COMMERCE”, BHADRAK, ODISHA, PIN- 756100 A report Submitted in partial fulfillment of the requirement for the Award of the degree of Master of Business Administration Submitted by ...

    8075 Words | 44 Pages

  • customer satisfaction with regard to product and servies of Axis bank

    INTRODUCTION OF AXIS BANK Axis Bank was the first new generation private sector bank to be established in India under the overall reform programme initiated by the Government of India in 1991, under which nine new banking licenses were granted. The Bank was promoted by Unit Trust of India...

    10363 Words | 42 Pages

  • Customer Satisfaction Level of Co-Operative Banks

    year: (a) 1962 (b) 1972 (c) 1973 (d) 1977 6. No Self balancing entry is required for: (a) Discount allowed to customer (b) Goods purchased on credit (c) Bills receivable received from customers (d) Bad debts written off recovered 7. While preparing final accounts from incomplete records, credit purchases...

    3889 Words | 18 Pages

  • Customer Satisfaction Survey at the Royal Bank of Scotland

    CUSTOMER SATISFACTION SURVEY AT THE ROYAL BANK OF SCOTLAND | ACKNOWLEDGEMENT We express our sincere gratitude to our industry guide Ms.Shalini Menon, Vice-President Business Banking, The Royal Bank of Scotland for her able guidance, continuous support and cooperation throughout our project, without...

    4797 Words | 16 Pages