• Customer Satisfaction on Marketing Mix of Lux Soap
    1. Introduction 1.1 Background of the study The trade atmosphere today is changing more rapidly than ever before. It is characterized by increasing competition from both domestic and foreign companies, a brandish of mergers and acquisitions, and more sophisticated and demanding customers who ha
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  • Customer Satisfaction Project
    CHAPTER- I CUSTOMER SATISFACTION 1.1 INTRODUCTION: The customer is a person who buys goods or services for some price. The success of an Enterprise heavily depends on customer Satisfaction. It is the period of customer era. Every customer knows his right and responsibilities. The relationshi
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  • Lux Customer Satisfaction
    American International University - Bangladesh [pic] Group Members: ✓ Hussaina Idris -- 09-14559-3 ✓ Chowdhury, Md. Bokhtiar -- 09-14216-2 ✓ Sultana Tania – 09-15312-3 ✓ Uddin, Faisal Jashim -- 09-14158-2 Course Teacher: Morgia, Danilo G. Section: F [pic] “L
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  • Dove Customer Satisfaction Survey
    Egypt Egypt CUSTOMER SATISFACTION SURVEY At Dove, we're always looking for new ways to keep our valued customers happy. Could you please take a moment to complete the following questionnaire and give each item a rank. Name: Gender: Occupation: Location (Address and Contact in
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  • Customer Satisfaction Towards Taman Awam Teluk Likas Kota Kinabalu
    CHAPTER 1 THE PROBLEM   RESEARCH TITLE : CUSTOMER SATISFACTION TOWARDS TAMAN AWAM TELUK LIKAS KOTA KINABALU   Background In addition to the Perdana Park and Tun Fuad Stephens Park, another nice place to hang around and unwind your body and mind after a long and tiring da
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  • A Study on Customer Satisfaction on Bsnl Mobile Services
    1.0 INTRODUCTION 1.1 Statement of Problem A study has been conducted in order to understand the Customers opinion and Satisfaction level of Mobile Services of BSNL in East Godavari District, researchtitled“A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SE
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  • Customer Satisfaction on Extreme Outdoor Activities in Davao City
    CUSTOMER’S SATISFACTION ON EXTREME OUTDOOR ACTIVITIES IN DAVAO CITY A Thesis Presented to the Faculty of the Hotel and Restaurant Management College of Business Administration University of Mindanao Davao City In Partial Fulfilment of the Requirements For the Degree of...
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  • Retailing Characteristics of Fast Food Stores and Their Impact on Customer Sales and Satisfaction
    “Retailing characteristics of fast food stores and their impact on customer sales and satisfaction” By:- Rajul Bhardwaj Lecturer, Faculty of Management Studies, Gurukul Kangri University, Haridwar(Uttarakhand), India Table Of Contents:-  Chap-1 Introdu
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  • Customer Loyalty Programme
    Introduction The concept of’ loyalty ‘is not a new concept; it was in practice since many centuries. In past, ancient Roman Empire had often used the concept of loyalty for their army. In 21st century, marketers are trying to capture market share and profits with the help of a loyal customer
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  • A Study on Customer Preference in Retail Store- Adani Store
    ACKNOWLEDGEMENT It is pleasure to acknowledge those who have contributed to this project directly or indirectly, though it will be still an inadequate appreciation of their contribution, we here by acknowledge the names of the people to whom we shall always remain grateful. We would
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  • Impact of Shopper, Store and Situational Factors on Store Image, Satisfaction and Loyalty of Customers
    Final Research Project On Impact of Shopper, Store and Situational Factors on Store Image, Satisfaction and Loyalty of Customers A Study on Westside Stores Submitted in partial fulfillment of the Post-Graduate Diploma in Management (PGDM) Programme Submitted by: Aniket Vanjre
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  • Marketing Plan of Lux
    LUX 1. Introduction * Description of the product Everything about the brand – from the look and feel of the products and packaging to the subtle fragrances – is a delight to the senses. In fact, Lux has been making waves since 1924, when it launched the world's first mass-market
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  • Consumer Satisfaction of Personel Care Product
    A PROJECT REPORT ON CUSTOMER SATISFACTION IN FMCG INDUSTRY SUBMITTED TO, SUBMITTED BY, SUNITHA RATNAKARAM DEBOLINACHATTERJEE ASSOCIATE PROFFESSOR
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  • Consumer Satisfaction and Loyalty
    Consumer Satisfaction & Loyalty INDEX SR NO. TOPIC PAGE NO. 1 DECLARATION i 2 ACKNOWLEDGEMENT ii. 3 EXECUTIVE SUMMARY iii 4 INDEX iv 5 LIST OF TABLES vi 6 LIST OF CHARTS ix CHAPTER 1 INTRODUCTION 1 1.1 INTRODUCTION 2 1.2 INDIAN RETAIL INDUSTRY 4 1.3 INDIA
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  • Health Workers Satisfaction
    international journal of health planning and management Int J Health Plann Mgmt 2004; 19: 319–336. Published online in Wiley InterScience (www.interscience.wiley.com). DOI: 10.1002/hpm.770 Health worker (internal customer) satisfaction and motivation in the public sector in Ghana Irene Akua Ag
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  • Customer Equity
    W H I T E PA P E R Customer Equity Marketing Maximizing Retention Through Web-Based Content SECTIONS 1 2 Introduction: A New Direction for Internet-Based Marketing The Internet Is More Important Than Ever: The Internet’s influence on consumer goods purchase decisions is increasing. Pl
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  • Customer Loyalty
    Factor affecting customer loyalty in FMCG sector in Pakistan 1.1 Introduction: Loyalty is an important concept in strategic marketing. Loyalty provides fewer reasons for consumers to engage in extended information search [I] among alternatives (Uncles and Dowling, 1998). Customer loyalty is an im
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  • Customer Service
    PART ONE • UNDERSTANDING SERVICES SERVICES IN THE MODERN ECONOMY As consumers, we use services every day. Turning on a light, watching TV, talking on the telephone, riding a bus, visiting the dentist, mailing a letter, getting a haircut, refueling a car, writing a check, or sending clothes to
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  • Customer Service Training Manual
    Market Chain Enhancement Project (MarChE) Under Contract 521-C-00-08-00009-00 Customer Service Training Manual Assurance of Quality Administration in the Hospitality Industry Produced by USAID’s Market Chain Enhancement Project by the International Executive Service Corps, July 2009 1
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  • Lux Facial Soap
    MARKETING PLAN ON LUX BABY SOAP [pic] [pic] [pic] Submission Date: 14th September,2008. [pic] MARKETING PLAN ON LUX BABY SOAP (COURSE CODE: BBA 2107) Submitted to….. Ms. Afia Akter Lecturer, Department of Business Administra
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