Journal of Management and Marketing Research Consumers and credit cards: A review of the empirical literature Phylis M. Mansfield Penn State University – Erie Mary Beth Pinto Penn State University – Erie Cliff A. Robb University of Alabama ABSTRACT Research in the area of consumer credit card attitude and behavior has provided an abundance of literature in the business‚ psychology‚ and public policy fields. Beginning in the 1960s‚ the work revolved around descriptive characteristics and evolved
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Farzana (2012) this study is to explore how consumers’ psychological factors (Motivation‚ perception‚ and attitude) are associated with brand equity (brand loyalty‚ brand association‚ perceived quality‚ and brand awareness) of laptop. The result revealed that‚ consumers’ motivation to use laptop and brand association criteria work separately. They consider battery lifetime (brand association) as important feature while satisfying those purposes. Consumers’ attitudes are shaped up by others‚ especially
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Case Study Report McDonald ’s BACKGROUND: Brothers Richard and Maurice McDonald founders of McDonald ’s Corporation grew from a single drive-in restaurant in San Bernardino‚ California in 1948 to the largest food service organization in the world. In 1955 Ray Kroc opened firs McDonald ’s in Des Plaines‚ Illinois and became exclusive franchising agent for the company. By 1991 McDonald ’s owned $13 billion of fast-food industry‚ operating 12‚400 restaurants in 59 countries (Ezine). The company
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This higher quality customer serv ice is subject to McDonald’s ability to actually produce faster. Without this ability ‚ McDonald’s ordering costs would be sky -high because the costs associated with ordering would be the loss of customers tired of ordering fast food that really isn’t fast. Second‚ JIT allows McDonald’s to adapt to demand a little bit better. Seemingly ‚ lower inv entory lev els would cause McDonald’s bigger problems in a higher demand because they wouldn’t hav e their safety stock
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ASSIGMENT 2 People are naturally designed to work in order to survive. People are taught that if they want to have a good life they have to work hard. The propose of this assignment is to analyze how in some jobs people are treated like machines. The article of working at MacDonald‚ is about the mechanization of its system and the treatment of employees in MacDonald. People that work in MacDonald do not need to have any work experiences before apply for a job‚ so there are a lot of American
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Consumer Behavior and Cultural Factors affecting Consumer Behavior What is Consumer Behavior? Consumer behavior deals with the study of buying behavior of consumers. Consumer behavior helps us understand why and why not an individual purchases goods and services from the market. There are several factors which influence the buying decision of consumers‚ cultural factors being one of the most important factors. What is Culture? The complex whole that includes knowledge‚ beliefs‚ arts
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McDonalds 2012 Kanika Markland McDonalds SIC # 5812 NYSE: MCD Revenue 2011: $27‚006M McDonald’s Corporation is the world’s largest chain of hamburger fast food restaurants‚ serving around 68 million customers daily in 119 countries. Headquartered in the United States‚ the company began in 1940 as a barbecue restaurant operated by the eponymous Richard and Maurice McDonald; in 1948 they reorganized their business as a hamburger stand using production line principles.
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understand that to satisfy the needs of consumers in very distinct markets effectively‚ they must learn to understand the differences and similarities between the peoples of the countries they are targeting (Schiffman‚ & Kanuk‚ 2007). Any product introduced on a foreign market has to be made to fit the preferences of specific attitudes of the foreign consumer (Schiffman‚ & Kanuk‚ 2007). In the case of Iams‚ it was necessary to persuade the consumer of the European market to break with their
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serving around 35 to 45 million people food and drinks so by this McDonalds worth more than £25 billion‚ As we usually see Hamburgers and fries are always been at the front of the menu however they have extensive their menu and offers their consumers full range of desert‚ hot drinks and cold drinks. McDonald’s model Only a small number of percentages of restaurants are owned by McDonald’s company (15%) and the remaining of 85% of McDonalds is operating by franchises. The main owner of the Mc Donald’s
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BUS444- McDonald’s Case study #2 Team members- Class Visk2011B 1. Nguyen My Hanh 2.Tran Thi Huong Giang 3.Nguyen Manh Long 4.Dong Quang Lam Question 1 a) The McDonald’s Corporation‚ the leader in the fast food war‚ is the world’s largest chain of hamburger fast food restaurants‚ serving around 68 million customers
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