“DEVOLPE A PASSION FOR LEARNING‚ IF YOU DO ‚ YOU WILL NEVER CEASE TO GROW” - ANTONY J D. ANGELO Strategic Quality and Systems Management Session 1 Dr. Indranil Bose Strictly Private & Confidential. Unauthorized use of the contents‚ information and materials is prohibited Opening case-1: Flight cancellation in USA In USA‚ 39991 flights have been cancelled during Dec‚2013-Jan.2014. 42533 flights‚ however‚ sat on the tarmac on different airports across USA for more than three hours.
Premium Quality assurance Management Quality management
Strategic planning is a management tool‚ as with any management tool‚ it is used for one purpose only: to help an organization do a better job - to focus its energy‚ to ensure that members of the organization are working toward the same goals‚ to assess and adjust the organization ’s direction in response to a changing environment. Basically‚ strategic planning is a disciplined effort to produce fundamental decisions and actions that shape and guide what an organization is‚ what it does‚ and why
Premium Management Organization
An overview of Information systems in a healthcare organization Masters in Information Systems Management CIS 512 – Enterprise Architecture Introduction There is an ever increasing demand for information technology to go hand in hand with the health care
Premium Computer Health care Medicine
Evolution of Healthcare Information Systems Marcie Fulford‚ HCS/533 September 29‚ 2014 James Masiclat Evolution of Health Care information Systems The Veterans Administration (VA) was established in 1930 by President Hoover to help consolidate all parties involved in providing benefits to veterans (Department of Veterans Affairs‚ 2011). Over the years the VA has grown from 54 hospitals in 1930 to over 153 medical centers ‚ 909 community based clinics.‚ 135 nursing homes‚ 47 rehabilitation
Premium Health care Medicine United States
bad‚ however‚ defining quality is subjective and identifying quality can be difficult due to differing opinions (Gopee and Galloway‚ 2014). The Department of Health (DH) published a report called High Quality Care for All (DH‚ 2008) to express their goal of making quality of care the most important aspect of the National Health Service. The report defined quality into areas of care that is effective‚ evidence based‚ personalised and safe (DH‚ 2008). These main areas of quality have since been the foundation
Premium Management Evaluation Likert scale
1. Introduction to Strategic Planning If you don ’t know where your business is going‚ any road will get you there. What is a Strategic Plan? Entrepreneurs and business managers are often so preoccupied with immediate issues that they lose sight of their ultimate objectives. That ’s why a business review or preparation of a strategic plan is a virtual necessity. This may not be a recipe for success‚ but without it a business is much more likely to fail. A sound plan should: Serve as a framework
Premium Strategic management Strategic planning Strategy
Quality Improvement is a process used to find wats to measure or improve quality of care while decreasing health care costs. In the past‚ the belief was that if more diagnostic tests and treatments done to patient‚ would result on increase of quality of care and more patient’s satisfaction. However‚ it is now believed that the focus can be both on improving quality of care and on cost containment. The healthcare’s impressive work‚ made it hard for the policy makers‚ healthcare researchers‚ and organizational
Premium Health care Medicine Health care provider
Managing quality and Services Delivery Submitted By:-Poojaben Rupesh Gandhi Submitted TO:Dolapo Ajakaye Course:Diploma In Business Management Level:6(ATHE) ATHE REG No :=6338 Table of Contents INTRODUCTION: 4 TASK 1 4 1.1 Identifying stakeholder’s group 4 1.2 Impact of poor service Quality on the organization and stakeholders: 5 1.3 Analyzing ways of meeting stakeholders: 6 TASK 2 7 2.1 Analyzing quality and quality standards with relation to services delivery: 7 2.2 Approaches to quality management
Premium Quality management Quality assurance Management
Continuous quality improvement in healthcare is about sustaining and hardwiring the right behaviors and constantly seeking out new information on better ways to help improve the quality of healthcare. Business research helps identify opportunities and threats and provides answers to questions that the healthcare community has (Wilson‚ 2014). According to the National Quality Strategy’s there are three aims for improving healthcare’s quality today: improving the patient care experience‚ improving
Premium Health care Patient Health care provider
What is Strategic Planning? Explain its relevance to the management of a Human Service Organization of your choice. What is building a house without a blueprint? In everything we do‚ planning is essential‚ it serves as a guideline. With reference to the question‚ strategic planning offers many benefits to social service organizations‚ operating within an environment‚ funding cutbacks and emerging competition‚ (Finley et al‚ 2001). According to Florence Green (2009)‚ strategic planning is an interactive
Premium Strategic management Management Strategic planning