"Prepare A Brief Report Advising People On How To Follow Organisational Procedures When Making And Receiving Telephone Calls The Purpose Of Giving A Positive Image Of Yourself And Your Organisation W" Essays and Research Papers

  • Explain the purpose of correctly receiving, checking and sorting mail and packages (both incoming and outgoing).

    features of a telephone system and how / when they would be used. Feature How /...

    Courier, Customer, FedEx 765 Words | 3 Pages

  • Make and Receive Telephone Calls

    Receive Telephone Calls 1.1 Describe the different features of telephone systems and how to use...

    1031 Words | 3 Pages

  • NVQ Understand how to make telephone calls

    Understand how to make telephone calls 1.1 - Describe the different features of telephone systems...

    Calling party, Public switched telephone network, Rotary dial 1131 Words | 3 Pages

  • Unit 107 Make and Receive Telephone Calls

    Unit 107- Make and receive telephone calls Understand how to make telephone calls...

    Facial expression, Organization, Public switched telephone network 1003 Words | 4 Pages

  • BA107 Make and receive telephone calls

    BA107 Make and receive telephone calls.  1.1- Describe the features of telephone systems and how...

    Called party, Collect call, Organization 1723 Words | 4 Pages

  • Business Management

    Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either...

    Customer, Customer service, Management 928 Words | 7 Pages

  • stuff

    Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two...

    Customer, Customer service, Management 668 Words | 5 Pages

  • Unit 672 Make And Recieve Phone Calls

    Unit 672- Make and receive telephone calls  1. Understand how to make telephone...

    Rotary dial, Sound, Speakerphone 491 Words | 2 Pages

  • Business and Administration

    Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either...

    Customer, Customer service, Management 940 Words | 7 Pages

  • Make and receive telepone calls

    features of telephone systems and how to use them Call holding feature allows you to put a caller on hold whilst...

    1159 Words | 4 Pages

  • Business and Administration

    descriptions of at least two different features of a telephone system and how / when they would be used. Feature...

    Organization, People, Telephone 428 Words | 2 Pages

  • Unit Two: Principles of Providing Administrative Services

    Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two...

    401 Words | 2 Pages

  • . Explain the purpose of agreeing objectives and deadlines when researching information.

    Handout // Using the telephone The different features of telephone systems Different employers have different...

    520 Words | 3 Pages

  • Working with Other People in a Business Environment

    WORKING WITH OTHER PEOPLE IN A BUSINESS ENVIRONMENT 1) Describe the sector in which your organisation...

    Controversy, Person 1220 Words | 5 Pages

  • Make and Receive Telephone Calls

    Make and Receive Telephone Calls This unit is about making and receiving telephone...

    Called party, Collect call, Mobile phone 3206 Words | 9 Pages

  • Organisational Behaviour

    Explain how different types of organisational structure may affect organisational behaviour. Support...

    Government, Hierarchy, Management 2117 Words | 6 Pages

  • People Management & Development

    from your Tutors What Assignments must Demonstrate Suggested Approach for Putting an Assignment Together Generic Report Layout...

    Learning, Organization, Strategic management 22119 Words | 95 Pages

  • NVQ Level 2 Business Administration

    Administration - Unit 107 Make and receive telephone calls Outcome 1: Understand how to make...

    A Great Way to Care, Organization, Public switched telephone network 1181 Words | 4 Pages

  • Principles of Providing Administrative Services

    Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either...

    Caller ID, Customer, Customer service 1474 Words | 9 Pages

  • making and receiving telephone cals

     OCR Unit number: 107 The Learner will: 1.Understand how to make telephone calls. 1.2 Give reasons for...

    Confidentiality, Need to know, Patient 2879 Words | 6 Pages

  • Ct- 183 – Principles of Providing Administrative Services

    CT- 183 – Principles of Providing Administrative Services Understand how to make receive telephone calls...

    Calling features, Management, Need 784 Words | 3 Pages

  • 107 Make And Receive Telephone Calls

    Telephone systems have many different features this allows us to handle and manage calls in a professional manner within a...

    Grammatical number, Mobile phone, Public switched telephone network 1360 Words | 3 Pages

  • Developing yourself as an effective Human Resources practitioner

    Developing yourself as an effective Human Resources practitioner Briefly summarise the HRPM and comment on the activities and knowledge...

    E-mail, Human resource management, Management 1621 Words | 5 Pages

  • Unit 107

    Unit 107 Make and Receive Telephone calls Outcome 1: Understand how to make telephone...

    By the Way, Grammatical number, Organizational structure 1747 Words | 4 Pages

  • Business Studies(handle mail)

     CU 672: Handle Mail Understand Security procedures when handling mail or Packages. 1.1 Explain the purpose of...

    2151 Words | 6 Pages

  • Buisness and Admin

    Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of...

    Customer service, Direct relationship, Organization 3809 Words | 13 Pages

  • Unit 2 Assignment 2

    CERTIFICATE Unit 2 – assignment 2 1. Understand how to make and receive calls 2.1 Describe the different...

    Customer, Customer service, Management 711 Words | 3 Pages

  • Two - Principles of Providing Administrative Services

    Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two...

    Biodegradable waste, Customer, Mail 2324 Words | 10 Pages

  • Communicate Appropriately W Clients & Colleagues

    trainers and facilitators of volunteers to make copies by photocopying or other duplicating processes for use within volunteer involving...

    Communication, Graphic communication, Learning 21267 Words | 76 Pages

  • “Without Communication Organisations Would Seize to Function”. Interrogate This Statement (25 Marks).

    “Without communication organisations would seize to function”. Interrogate this statement (25 marks). Introduction In today’s economy, the...

    Communication, Management, Organization 2160 Words | 7 Pages

  • Business Administation

    Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either...

    Business, Customer, Customer service 2571 Words | 11 Pages

  • How Their Style of Organisation Helps Them to Fulfill Their Purposes

    How Their Style of Organisation Helps Them to Fulfil Their Purposes. In this report I will be...

    Hospice, Management, Marks & Spencer 757 Words | 3 Pages

  • Report Writting

    Business and Report Writing Skills Version 1.0 2008 © Charles Sturt University, 2008 Acknowledgement: Workplace Productivity Program (WPP)...

    Business case, Business letter, E-mail 22917 Words | 77 Pages

  • edit

    Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document, either...

    Customer, Customer satisfaction, Customer service 2189 Words | 12 Pages

  • Unit 107 - Make and Recieve Telephone Calls

    Unit 107 – Make and Receive Telephone Calls – Knowledge Statement The telephone that I use for work is a...

    Calling party, Director telephone system, Public switched telephone network 3254 Words | 8 Pages

  • Unit 107 Phone Calls

    being able to swap between 2 calls. Most of these features are used by just pressing a button on the handset. 0.1.2: the reason for...

    Call option, Carriage return, Need to know 1264 Words | 3 Pages

  • Business & Admin Level 2

    Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two...

    Arrangement, Customer, Customer service 2181 Words | 8 Pages

  • Business and Administration Level 2 Unit 2 Assessment

    Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either...

    Customer, Customer service, Receptionist 2474 Words | 11 Pages

  • Developing Yourself as an Effective Human Resources Practitioner

    Developing Yourself as an Effective Human Resources Practitioner Activity 1 Firstly, this report will summarise the CIPD HR...

    Communication, Customer, Human resource management 1869 Words | 6 Pages

  • dffasdfs asdf asd

    Meet and Welcome Visitors Understand procedures for meeting and welcoming visitors 1.1) Describe different reasons for people...

    Communication, Graphic communication, Need 1342 Words | 5 Pages

  • Unit Two: Principles of Providing Administrative Services

    Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document, either...

    Customer, Customer service, Good 2329 Words | 12 Pages

  • Nvq Level 2 Business & Admin Ba107 Telephoe Calls

    BA107 Telephone systems are all different depending on what your job role requires will reflect on your phone...

    Communication, Islam, Need 2522 Words | 7 Pages

  • NVQ Unit 4 : Understand how to communicate in writing

    Understand how to communicate in writing 2.1 Identify different sources of information that may be used when preparing...

    Colloquialism, Communication, Formal language 1446 Words | 4 Pages

  • Unit Two: Principles of Providing Administrative Services

    Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two...

    Customer, Customer relationship management, Customer satisfaction 3710 Words | 13 Pages

  • Stacy Dugdale Unit 2 Pass

    Section 1 – Understand how to make and receive telephone calls Q1 – You have completed the table as requested with...

    Completeness, Customer, Customer service 900 Words | 3 Pages

  • Managing People and Project Leadership

    University of Sunderland MSc Project Management MSc Engineering Management MSc Information Technology Management CETM08 Managing...

    Management, Organization, Organizational studies 28188 Words | 128 Pages

  • Developing Yourself As An Effective HR Practitioner Task 1 2 3

     Developing Yourself as an Effective HR Practitioner Nicole Davey Task 1 Write a report in which you: Briefly Summarise the...

    Communication, Customer, Customer service 3760 Words | 17 Pages

  • unit 107

    1.1 Describe the different features of telephone systems and how to use them The different features on a...

    Called party, Organization, Public switched telephone network 1003 Words | 3 Pages

  • Principles of providing administrative services

    Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document, either...

    Called party, Customer, Customer service 3865 Words | 17 Pages

  • Understand How to Manage a Team

    Description of EvidenceUnit 31: Understand how to manage a team |...

    Belbin Team Inventory, Conflict management, Conflict process 7993 Words | 7 Pages

  • Level 2

    Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either...

    Customer, Customer service, Mail 2416 Words | 11 Pages

  • Proper Telephone Etiquette

    Proper Telephone Etiquette I have worked at a technical college for over five years. I started out as the Admissions Assistant and...

    Etiquette, Public switched telephone network, Rotary dial 1127 Words | 4 Pages

  • Organisational Control and Power

    underlying feature of organisational behaviour is the concept of control and power. Control systems exist in all spheres of the operations of...

    Authority, Behavior, Control theory 21412 Words | 71 Pages

  • Business Administrations, How to Principles of Supporting Business Events

    celebration, to advertising events and company training days or annual network conference meetings. Whatever business event takes place with...

    Arrangement, Event planning, Management 942 Words | 6 Pages

  • The Hotel Organisational Structure

    HKUSPACE Introduction to Front Office Operations (Directed Study) The Hotel Organisational Structure Hotels employ a vast number of...

    Concierge, Hotel, Hotel chains 1285 Words | 7 Pages

  • Business and Administration Level Two Unit Two: Principles of Providing Administrative Services

    Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two...

    Customer, Customer service, Post Office Ltd. 5146 Words | 16 Pages

  • Manage People Performance

    Diploma of Management Manage people performance (BSBMGT502B) 21332/01 Evette Williams Student Number: 11001819 Question 1...

    Better, Communication, Employment 2422 Words | 8 Pages

  • Busines and Administration Level 2 Unit 2 Assessment

    1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least...

    Customer, Customer service, Mail 3226 Words | 8 Pages

  • 1.1 Explain the purpose of using different types of presentation and equipment

    2 Explain the organisation’s mission and purpose Our organisations mission and purpose is to achieve full...

    A Great Way to Care, Communication, Teamwork 2913 Words | 12 Pages

  • Business & Administration Level 2

    Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document, either...

    Customer, Form of the Good, Mail 3612 Words | 11 Pages

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