"Prepare A Brief Report Advising People On How To Follow Organisational Procedures When Making And Receiving Telephone Calls The Purpose Of Giving A Positive Image Of Yourself And Your Organisation W" Essays and Research Papers

  • Explain the purpose of correctly receiving, checking and sorting mail and packages (both incoming and outgoing).

    features of a telephone system and how / when they would be used. Feature How /...

    Courier, Customer, FedEx 765 Words | 3 Pages

  • Make and Receive Telephone Calls

    Receive Telephone Calls 1.1 Describe the different features of telephone systems and how to use...

    1031 Words | 3 Pages

  • NVQ Understand how to make telephone calls

    Understand how to make telephone calls 1.1 - Describe the different features of telephone systems...

    Calling party, Public switched telephone network, Rotary dial 1131 Words | 3 Pages

  • Unit 107 Make and Receive Telephone Calls

    Unit 107- Make and receive telephone calls Understand how to make telephone calls...

    Facial expression, Organization, Public switched telephone network 1003 Words | 4 Pages

  • Business Management

    Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either...

    Customer, Customer service, Management 928 Words | 7 Pages

  • stuff

    Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two...

    Customer, Customer service, Management 668 Words | 5 Pages

  • Business and Administration

    Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either...

    Customer, Customer service, Management 940 Words | 7 Pages

  • . Explain the purpose of agreeing objectives and deadlines when researching information.

    Handout // Using the telephone The different features of telephone systems Different employers have different...

    520 Words | 3 Pages

  • Working with Other People in a Business Environment

    WORKING WITH OTHER PEOPLE IN A BUSINESS ENVIRONMENT 1) Describe the sector in which your organisation...

    Controversy, Person 1220 Words | 5 Pages

  • Organisational Behaviour

    Explain how different types of organisational structure may affect organisational behaviour. Support...

    Government, Hierarchy, Management 2117 Words | 6 Pages

  • NVQ Level 2 Business Administration

    Administration - Unit 107 Make and receive telephone calls Outcome 1: Understand how to make...

    A Great Way to Care, Organization, Public switched telephone network 1181 Words | 4 Pages

  • Ct- 183 – Principles of Providing Administrative Services

    CT- 183 – Principles of Providing Administrative Services Understand how to make receive telephone calls...

    Calling features, Management, Need 784 Words | 3 Pages

  • Business and Administration

    descriptions of at least two different features of a telephone system and how / when they would be used. Feature...

    Organization, People, Telephone 428 Words | 2 Pages

  • Developing yourself as an effective Human Resources practitioner

    Developing yourself as an effective Human Resources practitioner Briefly summarise the HRPM and comment on the activities and knowledge...

    E-mail, Human resource management, Management 1621 Words | 5 Pages

  • Unit 107

    Unit 107 Make and Receive Telephone calls Outcome 1: Understand how to make telephone...

    By the Way, Grammatical number, Organizational structure 1747 Words | 4 Pages

  • Unit Two: Principles of Providing Administrative Services

    Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two...

    401 Words | 2 Pages

  • Business Studies(handle mail)

     CU 672: Handle Mail Understand Security procedures when handling mail or Packages. 1.1 Explain the purpose of...

    2151 Words | 6 Pages

  • Unit 2 Assignment 2

    CERTIFICATE Unit 2 – assignment 2 1. Understand how to make and receive calls 2.1 Describe the different...

    Customer, Customer service, Management 711 Words | 3 Pages

  • Make and Receive Telephone Calls

    Make and Receive Telephone Calls This unit is about making and receiving telephone...

    Called party, Collect call, Mobile phone 3206 Words | 9 Pages

  • “Without Communication Organisations Would Seize to Function”. Interrogate This Statement (25 Marks).

    “Without communication organisations would seize to function”. Interrogate this statement (25 marks). Introduction In today’s economy, the...

    Communication, Management, Organization 2160 Words | 7 Pages

  • How Their Style of Organisation Helps Them to Fulfill Their Purposes

    How Their Style of Organisation Helps Them to Fulfil Their Purposes. In this report I will be...

    Hospice, Management, Marks & Spencer 757 Words | 3 Pages

  • People Management & Development

    from your Tutors What Assignments must Demonstrate Suggested Approach for Putting an Assignment Together Generic Report Layout...

    Learning, Organization, Strategic management 22119 Words | 95 Pages

  • Developing Yourself as an Effective Human Resources Practitioner

    Developing Yourself as an Effective Human Resources Practitioner Activity 1 Firstly, this report will summarise the CIPD HR...

    Communication, Customer, Human resource management 1869 Words | 6 Pages

  • dffasdfs asdf asd

    Meet and Welcome Visitors Understand procedures for meeting and welcoming visitors 1.1) Describe different reasons for people...

    Communication, Graphic communication, Need 1342 Words | 5 Pages

  • Principles of Providing Administrative Services

    Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either...

    Caller ID, Customer, Customer service 1474 Words | 9 Pages

  • NVQ Unit 4 : Understand how to communicate in writing

    Understand how to communicate in writing 2.1 Identify different sources of information that may be used when preparing...

    Colloquialism, Communication, Formal language 1446 Words | 4 Pages

  • making and receiving telephone cals

     OCR Unit number: 107 The Learner will: 1.Understand how to make telephone calls. 1.2 Give reasons for...

    Confidentiality, Need to know, Patient 2879 Words | 6 Pages

  • Proper Telephone Etiquette

    Proper Telephone Etiquette I have worked at a technical college for over five years. I started out as the Admissions Assistant and...

    Etiquette, Public switched telephone network, Rotary dial 1127 Words | 4 Pages

  • Understand How to Manage a Team

    Description of EvidenceUnit 31: Understand how to manage a team |...

    Belbin Team Inventory, Conflict management, Conflict process 7993 Words | 7 Pages

  • The Hotel Organisational Structure

    HKUSPACE Introduction to Front Office Operations (Directed Study) The Hotel Organisational Structure Hotels employ a vast number of...

    Concierge, Hotel, Hotel chains 1285 Words | 7 Pages

  • Business Administrations, How to Principles of Supporting Business Events

    celebration, to advertising events and company training days or annual network conference meetings. Whatever business event takes place with...

    Arrangement, Event planning, Management 942 Words | 6 Pages

  • Buisness and Admin

    Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of...

    Customer service, Direct relationship, Organization 3809 Words | 13 Pages

  • Improving Your Leadership Skills

    Improving Your Leadership Skills The role of leadership and supervision in American business is gaining increasing recognition. Just as...

    Delegate, Delegation, Management 2438 Words | 7 Pages

  • Improve Your Public Speaking

    10 Tips For Successful Public Speaking Feeling some nervousness before giving a speech is natural and healthy. It shows you care about doing...

    Audience, Audience theory, Impromptu speaking 1283 Words | 4 Pages

  • Supporting Children And Young Peoples Positive Behaviour

    Unit 2.9: Support Children and Young People’s Positive Behaviour Outcome 1: Know the policies and procedures of the setting for...

    Child, Form of the Good, Head teacher 1998 Words | 7 Pages

  • Developing Yourself as an Effective Hr Practitioner

    Developing Yourself as an Effective Human Resource Practitioner The CIPD Human Resources Profession Map The CIPD is the professional body...

    Candidate, Human resource management, Human resources 1420 Words | 5 Pages

  • Organisation and Behaviour

    Business BUSN-4030 Organisations and Behaviour II Term Assessment 1 Issue date: 24/02/13 Submission Date: 10/03/13 Submit...

    Human behavior, Motivation 1062 Words | 4 Pages

  • Critically Examine the Following Statement “the Behaviour of the Organisation Determines the Success or Failure of the Organisation”.

    Critically examine the following statement “the behaviour of the organisation determines the success or failure of the...

    Behavior, Business, Human resources 2168 Words | 6 Pages

  • Business Studies

    OUTCOME 2: Understand how to receive and transfer telephone calls – 2.1 Describe how to identify...

    Called party, Collect call, Customer 1263 Words | 4 Pages

  • How to Be an Effective Supervisor

    Shannon Stahl INTRODUCTION This manual is for those who want to learn how to be an effective and productive supervisor in their...

    Communication, Dr. Seuss, Employment 2569 Words | 7 Pages

  • Understand organisational structures

    1 Understand organisational structures 1.1 Explain the differences between the private sector, public sector and voluntary sector A private...

    Management, Organization, Organizational structure 1940 Words | 5 Pages

  • Two - Principles of Providing Administrative Services

    Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two...

    Biodegradable waste, Customer, Mail 2324 Words | 10 Pages

  • Organisational Culture and Decision Making

    Organisational Culture and Decision Making Introduction Organisation culture is a significant element...

    Decision making, Organization, Organizational culture 2005 Words | 7 Pages

  • explain how practitioners can take steps to protect themselves within their everyday practice in the work setting

    policy and procedures on whistle blowing. The whistle blowing Policy is put into place to provide protection against the person in the work...

    881 Words | 4 Pages

  • Unit 3 – Understand how to safeguard the wellbeing of children and young people

    Unit 3 – Understand how to safeguard the wellbeing of children and young people Safeguarding is much more than just protecting...

    Abuse, Bullying, Child abuse 1747 Words | 5 Pages

  • Managing People & Organisations

    MANAGING PEOPLE AND ORGANISATIONS | OUTCOME 3 ASSESSMENT | | Contents MANAGERIAL WORK 2 MAIN FEATURES 2 MEASURING...

    Decision making, Douglas McGregor, Leadership 1658 Words | 7 Pages

  • business report

    of report writing in Business Organizations need accurate, timely, objective and concise information to make effective decisions. One way...

    1601 Words | 6 Pages

  • Unit 029 Working Together for the Benefit of Children and Young People

    029 Working Together for the Benefit of Children and Young People Level: 3 Credit value: 2 UAN number: K/601/1698 Unit aim The unit is...

    Childhood, Communication, Development 736 Words | 4 Pages

  • Conduct a Study on Differences in Individual and Group Values and How They Will Affect Individual and Organisational Behaviour

    Introduction: Values in individuals and organisations have been a topic of interest to researchers, social critics and practitioners and the...

    Organization, Organizational culture, Organizational studies 2489 Words | 7 Pages

  • Developing Yourself As An Effective HR

    Title: Developing yourself as an effective human resource practitioner. Introduction: Findings: The CIPD profession map is a tool used to...

    Communication, Grammar, Graphic communication 1944 Words | 8 Pages

  • Nvq 3 Unit 13 Prepare Text from Notes

    Prepare text from Notes Unit 13 1.1 Describe the different types of documents that may be produced from the notes and the formats to be...

    Document, Documents, Information privacy 751 Words | 3 Pages

  • Overcoming Fear in Making Oral Presentation

    SPEECH: OVERRCOMING FEAR IN MAKING ORAL PRESENTATION Assalamualaikum and good morning ladies and gentlemen. The purpose of my...

    Glossophobia, Orator, Oratory 1760 Words | 5 Pages

  • Importance of Recruitment and Selection of Sales People

    Discuss the importance of recruitment and selection of sales people. What are some of the problems associated with selecting the wrong person...

    Employment, Human resource management, Individual 1633 Words | 5 Pages

  • Communicate Appropriately W Clients & Colleagues

    trainers and facilitators of volunteers to make copies by photocopying or other duplicating processes for use within volunteer involving...

    Communication, Graphic communication, Learning 21267 Words | 76 Pages

  • Business Administation

    Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either...

    Business, Customer, Customer service 2571 Words | 11 Pages

  • How to Introduce a Speaker

    helps establish a speaker’s credibility more than a carefully-crafted and well-delivered introduction. This article gives you a series of practical tips for...

    Audience, Introduction, No Introduction 1940 Words | 6 Pages

  • Compare and Contrast Different Structure of Organisation and Culture

    National Diploma in Business and Accountancy Unit 3: Organisations and Behaviour Edexcel BTEC Level 5 HND Business and Accountancy Unit 3...

    Human behavior, Management, Motivation 956 Words | 4 Pages

  • Managerial Communication Report

    Communication 3300: Business and Professional Presentations MANAGERIAL COMMUNICATION REPORT TO: Mr. Hopton FROM: John Banders SUBJECT:...

    Informal attire, Modesty, Professional 1470 Words | 5 Pages

  • Report Writting

    Business and Report Writing Skills Version 1.0 2008 © Charles Sturt University, 2008 Acknowledgement: Workplace Productivity Program (WPP)...

    Business case, Business letter, E-mail 22917 Words | 77 Pages

  • edit

    Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document, either...

    Customer, Customer satisfaction, Customer service 2189 Words | 12 Pages

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