• Situation Analysis and Problem Statement - Global Communications
    Situation Analysis and Problem Statement: Global Communications Increasing competition and rapid changes in the business world have made organizations re-think about their strengths and core competencies. The growth in off shore outsourcing has exploded in size as companies have sought lower labo
    Premium 1600 Words 7 Pages
  • Indian Hotel Industry
    CHAPTER :1 INDIAN HOTEL INDUSTRY OVERVIEW 1.1 INTRODUCTION Since the opening of the market and the rapid economic development, the travel and tourism industry has blossomed. The hotel industry’s fortunes are closely linked to this sector of the economy. But the availability of hotel rooms ha
    Premium 27210 Words 109 Pages
  • Tqm in Hotel Industry
    An Integrated Research Review of Ethics Articles in Hospitality Journals 1990 to 2000 Christine Jaszay, Ph.D. Associate Professor Director of the Marion W. Isbell Endowment for Hospitality Ethics Northern Arizona University May 20,200l Purpose The purpose of this paper is to review and
    Premium 9112 Words 37 Pages
  • Customer Satisfaction in the Mobile Telecommunications Industry in Nigeria.
    CUSTOMER SATISFACTION IN THE MOBILE TELECOMMUNICATIONS INDUSTRY IN NIGERIA. Presented to Blekinge Institute of Technology, Department of Management, Ronneby, Sweden, in fulfilment of the requirement for the Degree of Master of Business Administration (MBA). BY: DR. ENIOLA SAMUEL SUPERVIS
    Premium 20331 Words 82 Pages
  • Concepts of Service Quality Measurement in Hotel Industry
    Dr. sc. Jasmina Gržinić Assistant Professor Department of Economics and Tourism «Dr. Mijo Mirkovic» University Jurja Dobrile in Pula CONCEPTS OF SERVICE QUALITY MEASUREMENT IN HOTEL INDUSTRY UDK / UDC: 640.41(658.562) JEL klasifikacija / JEL classification: L83 Stručni rad / Professional
    Premium 5756 Words 24 Pages
  • Trends in Hotel Industry
    Trends In Hospitality Sector Hospitality is all about offering warmth to someone who looks for help at a strange or unfriendly place. It refers to the process of receiving and entertaining a guest with goodwill. Hospitality in the commercial context refers to the activity of hotels, restaurants, ca
    Premium 13987 Words 56 Pages
  • Customer Services
    Dedication I would like to dedicate this research to the lady in my life, who has been a huge support in all the aspects. My deeply loved wife, Kainat has been a source of encouragement, motivation in relation to my dream of completing higher education in the United Kingdom I would not be fulfilli
    Premium 12146 Words 49 Pages
  • The Hotel Industry in Spain
    Tunde Lukacs 09b3 Marketing Economist International Business Academy Kolding, Denmark AuthorTünde Lukács | SubjectAP Degree Thesis | Date to hand in10th of August | | Number of characters (incl. space)124.998 | LanguageEnglish | TitleAttracting new customers | SubtitleHow can the p
    Premium 22213 Words 89 Pages
  • Indian Hotel Industry
    Introduction In India, the hotel industry has monitored enormous boom in current years. The industry is linked with the tourism industry and the growth of hotel industry was fuelled by the tourism industry. It’s been seen that the industry offers luxury and comfort service to increase the fore
    Premium 2264 Words 10 Pages
  • Sustainability Development in Hotel Industry
    |||Chandershekher Joshi | ||XLRI Jamshedpur| |||||||| Sustainable Development in Hotel Industry by Chandershekher Joshi “Customers’ green attitudes are, in general, significantly associated with their expressed intentions to visit a green hotel, to spread word-of-mouth about a green h
    Premium 2523 Words 11 Pages
  • Internship on Hotel Industry
    Premium 4315 Words 18 Pages
  • Hotel Industry
    Business 599 – Final Project Business Plan “Radhe Palace” Hotel & Suites Southern States University Newport Beach Campus Winter 2012 Kunal S Shah Professor Gary W. Lawson, DPA Non-disclosure and confidentiality
    Premium 6607 Words 27 Pages
  • Rationalisation in the Hotel Industry
    Is Rationalisation a desirable strategy for managing and organising Junction hotel in the current economic climate? With the economy being in a double dip recession (and it the deepest and longest recession for generations) there is a major lack of demand for goods and services in the economy. V
    Premium 1185 Words 5 Pages
  • Australia Hotel Industry Staff Turnover Rate
    How Much Does Labour Turnover Cost? A Study of Australian Four- and Five-Star Hotels Abstract Purpose: Employee turnover is a significant challenge for Human Resource Management (HRM) strategies and organisational performance. This study presents findings drawn from an extensive survey of labour t
    Premium 6843 Words 28 Pages
  • Ncfe Level 2 Customer Services
    Unit 1 Assessment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a USB drive • Then work through your Assessment, remembering to save your work regularly • When you’ve fini
    Premium 7053 Words 29 Pages
  • The Effects of Atm Cards on Customer Satisfaction in Nigeria’s Banking Industry
    CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY In this modern society or the entire world has grown to a level that the use of computers in the chain of production is inevitable. The genesis of automation in the banking industry in Nigeria can be linked to the on-going struggle
    Premium 3544 Words 15 Pages
  • HRM strategies and labour turnover in the hotel industry
    The International Journal of Human Resource Management 9:1 February 1998 HRM strategies and labour turnover in the hotel industry: A comparative study of Australia and Singapore Angeline Cheng and Alan Brown Abstract This study explores the perceptions of HR managers on the...
    Premium 8970 Words 36 Pages
  • Summary and Comparison - Organizational culture and performance measurement systems (Henri) & Accounting and the management of outsourcing An empirical study in the hotel industry (Lamminmaki)
    Organizational culture and performance measurement systems Jean-Francois Henri 1.Introduction part The text contains a test of the relationship between organizational culture and performance measurement systems (PMS), especially the attributes diversity of measurement (financial or...
    Premium 3378 Words 14 Pages
  • Case Study on The Hotel Industry in Kenya
    CHAPTER ONE INTRODUCTION OF THE STUDY This chapter examines the background on the study, the statement of the research problem and the purpose of the study. The research objectives research questions, the significance of the study, and limitation of the scope of the study are also...
    Premium 12810 Words 52 Pages
  • customer services in bharti airtel ltd ,chennai
    “STUDY ON CUSTOMER SERVICES in BHARTI AIRTEL SERVICES LTD” A first review report (Submitted by M.MUBBIDATHI, Roll No: 1211MBA0476: Reg. No: 68212100123 ) Need for the Study: The scope of the project report is to study the level of satisfaction of the customers with Bharti...
    Premium 4189 Words 17 Pages