Personal Characteristic Requirement Of Front Office Mangement Essays and Term Papers

  • front office

     Indian Institute of Hotel Management & Culinary Arts (Affiliated to Osmania University) Creating Culinary Competence FRONT OFFICE - I BHMCT I YEAR BCT CA I YEAR S. No CONTENT PAGE NO. 1. 2 3 4 5 Unit...

    14640 Words | 61 Pages

  • Front Office

    the reservation has not been made and the hotel has enough rooms available, the front office clerk will simply allocate a room to the guest and proceed with the registration. If there is no room available the front office clerk can: Put the guest on a waiting list Recommend a hotel of the same...

    12002 Words | 46 Pages

  • Front Office

    following: 1. Letter: The guest writes to the hotel with their requirements and lenght of stay. The lead time is longer, the speed of communication is not so important. 2. Telepfone : the most common form, quick, easy to accessible 3. Personal: The direct face to face contact between the guest and the...

    2567 Words | 12 Pages

  • Front Office

    Scene One Front desk Manager: Good afternoon Arah. So how was the hotel’s room status this morning? Front desk clerk: we sold all of the run of the house ma’am and the remaining rooms were all reserved for our guests who will arrive this evening and ma’am by...

    567 Words | 2 Pages

  • Front Office

    Mary: Okay. Here you are. Oh and what is the checkout time? D: Eleven A.M. and if you need any assistance. Please see our concierge or call the front desk. Here are your keys. Getting hotel information conversation Script: D: Hello, What can I do for you? Lisa: We just arrived at the hotel....

    561 Words | 2 Pages

  • Front Office

    UNIT 12 MANAGING FRONT OFFICE OPERATIONS Structure 12.0 12.1 12.2 Objectives Introduction Front Office Functions 12.2.1 12.2.2 Front -of-the-House Operations Back -of-the-House Operations 12.3 12.4 Front Office: Organisational Structure The Reservation Office 12.4.1 12.4.2 12.4.3 12.4.4 Types...

    6543 Words | 23 Pages

  • Front Office

    JOB DESCRIPTION FOR JUNIOR RECEPTIONIST POSITION TITLE : FRONT OFFICE ASSTT. RESPONSIBLE TO : SR. RECEPTIONIST PURPOSE & SCOPE OF JOB RESPONSIBILITIES 1. Check log Book, wake-up call register and update information panels. 2. To keep all stationeries as per standard...

    671 Words | 3 Pages

  • front office

    Making a Reservation Receptionist: Good morning. Welcome to The burj al arab Hotel. Client: Hi, good morning. I'd like to make a reservation for September 24. Do you have any vacancies? R: Yes sir, we have several rooms available for that particular weekend. R: How long will you be staying? C: I'll...

    839 Words | 3 Pages

  • Front Office

    largest industrial center, which brings in a lot of travelers. The European part of Istanbul is the home of many international companies and corporate offices. These corporations also provide disposable income for the local market, as they employ a significant figure of the population. Nowadays Istanbul is...

    5529 Words | 23 Pages

  • front office

    The Maldives National University Faculty of Hospitality and Tourism Studies Front Desk Operations Certificate III in Front Office Operations Front Office Department – January 2012 Table of Contents Chapter 1 Introduction Page 02 Chapter 2 Organization structure Page 05 ...

    22328 Words | 87 Pages

  • Front Office

    Front Office Manager Job Discription : To ensure that all Departments under his supervision are successful and as independent profit center as possible, ensuring maximum guest satisfaction consistent with our hotel standards, through planning, organizing, directing and controlling all aspects related...

    1029 Words | 5 Pages

  • Front Office

    Q2. Short Essay About Hotel What I think about hotel is it make you feel like you are at you own house. With morning call to wake you up for meeting or appointment, with clothes iron ready, breakfast at your table and a warm smile from everyone in the hotel. I think a good hotel is hard to find. It's...

    360 Words | 1 Pages

  • Front Office

    FRONT OFFICE [pic] HOTEL ACCOMODATION OPERATIONS Module Code: TH40016E David Mackrory Ariene Lengyel Submited by: Katerina Aleksandrova International Hotel Management Studedent No: 21094597 03/12/2010 I. You are a receptionist at the Turner hotel 1. Explain why good...

    5679 Words | 18 Pages

  • Front Office Supervisors

    & Training programme for Front Office Supervisors Elephant Reach - YALA Report on Induction & Training programme for Front Office Supervisors Summary This is a report based on an induction programme and training programme for two newly recruited front office supervisors of Elephant Reach...

    2395 Words | 11 Pages

  • Characteristics of Effective mangement plans

    Trends in Management means movement of management thought in particular direction. Management thought developed gradually, from past to present and passed through various distinct phases. 1. The a classical theory. It mainly consists of 3 theories - Bureaucratic theory. - Scientific management...

    390 Words | 2 Pages

  • front office terminologies

    account assigned to an individual person or guest room. Late Charge -  A transaction requiring  posting to a guest account that does not reach the front office for posting before the guest had checked out or done the  final settlement. Global Distribution System (GDS) - A distribution channel for reservations...

    1333 Words | 4 Pages

  • Front Office and Human Resource

    lines are de-energized. • Weather: You cannot work on a scaffold in high winds or a storm unless a competent person says it is safe and you use personal fall-arrest or a windscreen. (If you use a screen, the scaffold must be secured against the expected wind force.) OSHA says you must not work on...

    958 Words | 3 Pages

  • Front Office Terms

    Information Sheet 1.2-1 Front Office Terminology 1. Access time – the amount of time required for a processor to retrieve information from the hard drive; recorded in milliseconds. 2. Account payable – Financial obligations the hotel owes to private and government-related agencies and vendors...

    3135 Words | 9 Pages

  • Front Office Management Budget

    It’s difficult to juggle various financial guidelines as well as ensure optimum staffing levels to properly serve guests without a budget. The front office ‘transaction’ is simply the time it takes to check a conference guest in and/ or out of the hotel. A budget is a financial document used to project...

    5674 Words | 17 Pages

  • Front Office Managemnt

    channels, a radio, telephone, and a safe for valuables belonging to the guest. The hotel provides almost all kinds of hotel services, services of a personal character, and special services for business travellers and business services. Le Meridien Piccadilly Deluxe Room Four Stars Above standard...

    7985 Words | 33 Pages