Literature Review Of Customer Satisfaction Of Amul Milk Essays and Term Papers

  • A Literature Review on Customer Satisfaction

    A Literature Review on Customer Satisfaction Introduction Both public and private sectors have given much attention to the concept customer satisfaction in the past couple of decades. Naturally, administrators have requested their staff to do customer satisfaction studies for their own organizations...

      1343 Words | 5 Pages  

  • A Literature Review and Critique on Customer Satisfaction

    A Literature Review and Critique on Customer Satisfaction LIU Huiqun1, ZHAO Xin2 1. School of Economics, Tianjin University of Commerce, Tianjin, China, 300134 2. Department of Economics and Management, Dezhou Vocational and Technological College, Dezhou, China, 253000 huiqunliu@tjcu.edu.cn Abstract:...

      2649 Words | 9 Pages  

  • Review of Literature About Online Banking and Customers Satisfaction

    Review of Related Literature Online banking first introduced in the UK was early 1990s when number of banks conduct test with their own Internet services. The first major financial institutions to offer a web-based banking service in the UK was Nationwide Building Society’s Online Banking websites...

      1099 Words | 4 Pages  

  • Customer Satisfaction on Milk Products.Doc

    exchanging products and values with others. It is an integrated process through which companies create value for customers and build strong customer relationships in order to capture value from customers in return.” The modern marketer is called upon to set the marketing objectives, develop the marketing plan...

      14216 Words | 66 Pages  

  • Review of Literature on Amul

    A STUDY ON CUSTOMER SATISFACTION TOWARDS AMUL PRODUCT IN COIMBATORE CITY CHAPTER-1 (A)INTRODUCTION 1.1.INTRODUCTION OF THE STUDY Customer satisfaction is a person’s feelings of pleasure or disappointment resulting from comparing a products perceived performance in relation to his or her expectations’...

      1880 Words | 7 Pages  

  • Review of Literature on Customer Buying Behaviour and Satisfaction Level on Bikes

    Literature review: 1. Mrs. M.L. kamaeswari (The Indian Journal Marketing – Oct - 2009) has expressed that, industrialization has bought vast changes in the automobile industry, because and development of any area requires appropriate transportation facilities, automobile industry in one of the fastest...

      704 Words | 2 Pages  

  • Review of Literature of Customer Satisfaction Between Herohonda Bajaj and Tvs

    Primary data is the first hand data, which are selected a fresh and thus happen to be original in character. Primary Data was crucial to know various customers and past consumer views about bikes and to calculate the market share of this brand in regards to other brands. Secondary data are those which has...

      322 Words | 2 Pages  

  • Literature Review Satisfaction of Students

    CHAPTER 2 – LITERATURE REVIEW In pursuing this research, there are several studies that have made significant contribution in designing the research. The following literature reviews attempt to demonstrate and support the hypothesis. In a research article by Rhodri Thomas and Vicky Harris (2000)...

      1678 Words | 5 Pages  

  • Review of Literature on Employ Satisfaction

    employee satisfaction and its impacts to company success. Word Count: 2917 words Articles Reviewed: The Impact of Age and Education on the Level of Satisfaction and Motivation Among Employees Employee satisfaction, intrapreneurship and firm growth: a model Job satisfaction and quality...

      4182 Words | 14 Pages  

  • Literature Review on Customer Attitude Towards Broadband Services

    Research Title: Measuring Customer Attitude towards Broadband Services Literature Review Early studies on impacts of broadband computer networks on society mainly focus on offering expert opinions, forecasting future trends, and speculating about the potential of the technology. More recent studies...

      1623 Words | 6 Pages  

  • Literature Review on Customer Service Management on Emirates

    324 Services Marketing Group Assignment 2: Literature Review Emirates Airlines Done By: Sheela Mehta Date: 14/11/2012 Literature Review on Customer Service Management Introduction One among many of the definitions given to customer service by Jay Kandampully (2012) in his book...

      3381 Words | 11 Pages  

  • Literature Review on Customer Relationship Management of Hotels.

    HOSPITALITY INDUSTRY AND CUSTOMER RELATIONSHIP MANAGEMENT: The hospitality industry is a broad category of fields within the service industry that includes lodging, restaurants, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. The hospitality...

      1091 Words | 4 Pages  

  • Gopaljee and Amul Milk Products

    affects the markets. Therefore, it becomes essential to analyse the impact of events, which may affect the sentiments of the investors. The review of literature clearly indicates the unanimous agreement among researchers that information driven by political, social & financial events affects the sentiments...

      5563 Words | 20 Pages  

  • Gopaljee and Amul Milk Products

    and distribution model. The basic product that they use is milk. So the base of their supply and distribution model starts from farmers. From the figure shown above, Gopaljee collects their required amount of milk and takes those to their plant for processing. After the...

      883 Words | 3 Pages  

  • Amul: Milk Industry

    Appendix GCMMF Amul, Wagholi, Pune Questionnaire For Retailer Name of the shop: _________________________________________________ Retailer Name: ____________________________________________________ Address: _________________________________________________________ 1) Do you stock Amul milk? ...

      490 Words | 6 Pages  

  • Customer Satisfaction

    A PROJECT REPORT ON “A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI” Submitted to Pt. Ravishankar Shukla University, Raipur In the partial fulfillment for the awarded of the degree Bachelor of Business Administration Session 2009 –...

      552 Words | 3 Pages  

  • customer care and customer satisfaction

    Customer care Caring about your customers — and showing it through your service — gives you a high return on the time, effort and money you invest. Loyal customers are well worth nurturing. They buy more, more regularly. And the cost of selling to them is almost nil, whereas finding new customers...

      2155 Words | 4 Pages  

  • Customer Satisfaction

    large scale directed lending. The loanable fund at the disposal of the banks was directed towards public sector without commercial consideration; Poor customer service; Low capital lease of the banks; Widespread loan defaults and delinquencies(deterioration in portfolio quality); The internal control system...

      5583 Words | 17 Pages  

  • Customer Satisfaction

    Comparative Study of customer satisfaction in public sector and private sectors banks Table of Contents Acknowledgment…………………………………………………1 Executive Summary……………………………….……………...3 Introduction…………………………………………………….....4 Literature Review…………………………………………………6 Banking Industry: An Overview………………………………...

      3455 Words | 13 Pages  

  • Customer Satisfaction

    business is providing quality service for its customers. Quality service requires one way of follow up of the dynamic in the internal and external business environment through information gathering and analyzing to increase customer satisfaction. Customer satisfaction with service quality can be evaluated by...

      993 Words | 4 Pages