Describe three different roles of a manager; what skills are essential to perform these roles? Ans: Many people say‚ that “management is what managers do” While that’s true‚ it doesn’t tell us much unfortunately. So in order to understand the concept of management‚ you have to understand what managers do. There are three specific categorization schemes to explain what managers do‚ result of many years of research and study: • Roles (Henry Mintzberg) • Skills (Robert L. Katz) There
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Module 5: Virtual Workplace and Listening Skills Michael Grand Canyon University: MGT-420 August 1‚ 2013 Module 5: Virtual Workplace and Listening Skills Communication is broken down into many different parts. The biggest break down is in the areas of verbal and nonverbal communication. This is true of both effective and ineffective communication. Both types of communication can lead to conflict that needs to be resolved. How this conflict is resolved can be dependent on the manager and
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The role and value of play All children and young people need to play. Children ’s play is behavior which is freely chosen‚ self-motivated and personally directed‚ and the impulse to play is in all of us. Through play the child explores the world and its creative potential‚ discovering all the while‚ a flexible range of responses to the challenges‚ she or he encounters. By playing‚ the child learns and develops as an individual and as a member of the community – be it at home‚ the street and area
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ROLE OF COMMUNICATION SKILLS IN DAILY LIFE Communication:- “Communication is an act or process of giving or exchanging of ideas‚ Information‚ messages and knowledge by gesture‚ talk or writing.” Communication is the process of transmitting and receiving verbal and non- verbal messages. Communication is effective when message is conveyed and understood. Communication skills:- “Communication skills involve the human ability to convey
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To: Ms BXX From: Tab XXXXXXXX Date: 06 February‚ 2013 Subject: Statement Report of Accident in the Computer Labs How the Accident Occurred At‚ 1000 hours on Tuesday‚ 5 February‚ 2013‚ during the CSI 142 labs classes in Block 247‚ room 293‚ a student by the name of Bosa Matlhare – while working on his java exercise brushed his elbow against the power cord of the computer while attempting to fix the Local Area Network cable on the computer that was assigned to him for that lesson. Not having
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Ques. Explain the Role Play method. As a trainer where would you like to use the method and what terminal objectives would the method achieve? Ans. Role play is a learning activity in which participants play out roles in a simulated situation. Role plays provide a highly motivational climate because participants are actively involved in a realistic situation. The trainer prepares the role – briefs and briefs the role- players about what they would do before the remaining members of the group. Each
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Personally this writer can relate to Petersen’s core concepts of listening and talking. Listening in the communication process is the capability to correctly obtain and understand messages. It’s key to all operative communication because without listening effectively to the message it can be easily misunderstood. This writer’s current job as a Human Service Worker required training in listening skills. This writer deals with individuals who are physically‚ mentally‚ and developmentally challenged
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Q I. Write a note on the managerial roles and skills? [10] Mangerial Roles and Skills Mangerial Roles: To meet the many demands of performing their functions‚ managers assume multiple roles. A role is an organized set of behaviors. Henry Mintzberg (1973) has identified ten Sub roles common to the work of all managers. The ten roles are divided into three groups: interpersonal‚ informational‚ and decisional. According to Henry Mintzberg(1973)‚ managers in an organization‚ in order to be effective
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Management roles and skills. Managerial Roles According to Mintzberg (1973)‚ managerial roles are as follows: 1. Informational roles 2. Decisional roles 3. Interpersonal roles 1. Informational roles: This involves the role of assimilating and disseminating information as and when required. Following are the main sub-roles‚ which managers often perform: a. Monitor-collecting information from organizations‚ both from inside and outside of the organization. b. Disseminator-communicating information
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Developing skills in a large organisation through training and development A National Grid case study Page 1: Introduction National Grid is one of the world’s largest utilities. It focuses on the delivery of energy (gas and electricity) safely‚ reliably‚ responsibly and efficiently. The networks include: around 4‚500 miles of overhead power lines 340 electricity substations 4‚300 miles of high pressure gas pipelines around 80‚000 miles of distribution pipes delivering gas to 11 million meters
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