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    Queen’s KBE Centre for Knowledge-Based Enterprises 1 WORKING PAPER WP 02-09 KNOWLEDGE SHARING IN A CROSS-CULTURAL SETTING: A CASE STUDY Dianne Ford Dr. Yolande Chan Queen’s University at Kingston April 2002 Queen’s KBE Centre for Knowledge-Based Enterprises 2 Knowledge Sharing in a Cross-Cultural Setting: A Case Study Dianne P. Ford Yolande E. Chan1 Queen’s School of Business Queen’s University e-mail: dford@business.queensu.ca Authors’ Vitae Dianne P. Ford received her B.A. Honours

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    retailing‚ designing and manufacturing operations. It sells a range of women’s and men’s clothing which aims to give a personalised and satisfaction experience to its customers. The business’s headquarters is located in India but the entire Sri Lankan management is handled in Sri Lankan and currently it has 4 outlets in Colombo and Kandy. 1.1.1. Product Overview Figure : Mystique’s Product Currently Mystique is targeting mainly on causal and party ware for both customer segment. It provides

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    “communities of practice” in the context of knowledge management? Why is important to have “proven/best practices”? What are the basic functions of communities and associated examples? What are the approaches that make the “communities of practice” work for ConocoPhillips‚ Fluor‚ and Schlumberger? (p61-64) Knowledge retention has been a top priority for the Aerospace Corporation since its founding in 1960. Most of the programs in which Aerospace is involved go on for decades‚ making knowledge retention

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    * Knowledge Retention Strategies in Industries * A brief introduction Knowledge management is the systematic process of finding‚ selecting‚ organizing‚ distilling and presenting information. Tacit knowledge is the knowledge we each carry in our heads about how to do things‚ who to call and the lessons learned through experience. Making it explicit is recording in some media that allows another person to use it. The media can be a complex computer database or a piece of paper tacked

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    personal history record. Some physicians may prefer to write their own letters in certain circumstances‚ however‚ they are generally very busy‚ seeing one patient after another for the entire duration of each day. Because of this‚ medical and administrative assistants handle a lot of the primary arrangements regarding the appointment scheduling‚ examination room organization and sanitization‚ checking patients in and out‚ as well as various other tasks that the physicians simply do not have time

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    Administrative Practice VELMURUGU  v. THE ATTORNEY-GENERAL AND ANOTHER (1981) 1 SLR 406   Fundamental Rights-Fundamental rights of freedom from torture or cruel‚ inhuman or discriminatory treatment or punishment-Fundamental right of freedom from arrest except according to procedure established by law - Articles 11 and 13 of the Constitution -Administrative practice.   The application of a concept of administrative practice can extend State responsibility to cases where the material before court

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    MSc Computerised Applications in Accounting Title Discuss the impact of the introduction of a Knowledge Management System within a London Based International Law firm Written By: Randolph Nairn Student Nº: M217307 Contents Abstract Chapter 1 – Introduction 1.0 Introduction 1.1 Confidentiality 1.2 The Firm 1.3 The firms Services 1.4 Recent Developments 1.5 Introduction Summary Chapter 2 - Research Methodology 2.1 Research Philosophy

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    Presentation Structure Knowledge Management and Its Effects on Performance‚ including BP as a case study: Introduction of Knowledge Management: • Definition and the Essence of KM • Perspectives on Knowledge ManagementKnowledge Management Capabilities Needed • Why organisations fail to manage knowledge Effects on Performance: • KM in BP • KM in achieving Operational Excellence in BP • Frame Work • BP’s Philosophy • Peer Group Activity relating to BP • Balance Score Card for Performance Measurement

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    BACKGROUND 3 KNOWLEDGE MANAGEMENT 3 KNOWLEDGE MANAGEMENT AND LONG TERM SUSTAINABILITY 5 INFOSYS AND KNOWLEDGE MANAGEMENT 6 THE K SHOP 7 PROCESS DATABASE ASSISTANCE 8 PEOPLE KNOWLEDGE MAP 8 CATCH THEM YOUNG INITIATIVE 9 INFOSYS SCHOLARSHIP PROGRAM 9 KNOWLEDGE MANAGEMENT AND E BUSINESS 10 CONCLUSION 11 REFERENCES 12 INTRODUCTION This assignment is aiming to critically appraise the knowledge and knowledge management process and evaluate the importance of knowledge management in success

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    CHAPTER 2 2.1 LITERATURE REVIEW 2.1.1 Knowledge Management Knowledge management is viewed as a “process about acquisition‚ creation‚ packaging and application of reuse of knowledge” (Davenport et al.‚ 1998). Knowledge differs greatly from information or data‚ and systems supporting knowledge management have a broader range of design issues. Knowledge management always multiple users to access documents on the web and even larger data sets residing in the organizations’ intranets and web- accessible

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