Task 1 1.1 What it means to have a duty of care in your work rol? Duty of care can be defined as "an obligation‚ recognised by law‚ to avoid conduct fraught with unreasonable risk of danger to others". Every teacher and school authority owes a duty of care to take reasonable care to ensure that their acts or omissions do not cause reasonably foreseeable injury to their pupils. („The Law Handbook”.) A duty of care is a legal obligation imposed on an individual requiring that they adhere to a standard
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Duty of Care and Health Unit 205 To Megan‚ Am just replying to your letter about what’s involved in Care work so u have a better idea about it before you decide whether to apply or not. There’s a lot of duties involved in Care work‚ you must be able to act in the best interests of the residents for example‚ be able to assist them with dressing and undressing‚ help them to the toilet‚ make sure you’re feeding them well and that you give them plenty of fluids. If they’re not able to do it themselves
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team. A Guide to Complaints Handling and Public Enquiries 1 FOREWORD Handling complaints well is a mark of good government. Doing so depends not just on well trained frontline staff but on the commitment‚ understanding and attention of the heads of bureaux and departments and all levels in between. Good complaints handling does not mean acceding to every request‚ but it does demand listening‚ understanding‚ explaining and helping wherever possible. We must address all complaints in a fair and professional
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SHC 34 Principles for implementing duty of care The fundamental obligation that anyone working in child care has is to keep children safe. The legal term duty of care refers to this obligation and has major implications for a setting and the operation of its services. “Duty of Care” means providing care and support for individuals within the law and also within the policies‚ procedures and agreed ways of working of your employer. It is about avoiding abuse and injury to individuals‚ their
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Flat 303 Lucky Mansions 856 Cheung Sha Wan Road Cheung Sha Wan Kowloon 28 December 2012 The Administrative Officer Exhibition Services Exhibitions International 33 Kadoorie Avenue Kowloon Dear Sir/Madam I attended your exhibition Sound Systems 2012 at the Fortune Hotel from 19 - 21 December and found it informative and interesting. Unfortunately‚ my enjoyment of the event was spoiled by a number of organisational problems. I explain each of the problems below. Firstly‚ I had
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Yimin Zhang 125 Hollington Cres. Toronto‚ ON L5K1E5 January 7th‚ 2013 Mr. Harold Holmes Agent Happy Holidays Travel Agency 65 Main St. Hartford‚CT 00718 Dear Mr. Holmes‚ I would first like to thank you for organizing our recent trip to China on behalf of my entire family. We thoroughly enjoyed traveling around China and the activities you suggested were perfect for us. I do however feel the need to bring one unfortunate instance to your attention. The hotel you booked for us in Beijing
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Dear Sir/ Madam I am writing to you in order to complain about your package holidays in Greece where I have been last two weeks. On 25 August 2011 from your company I bought a two – week holiday in Greece. Unfortunately‚ your package holiday was unfaithful and misleading. I am disappointed because everything that was said in your brochure was a lay. When I arrived to Greece I found an overflowing resort with a lot of tourists instead of peaceful island where I had to relax. Moreover‚ in PTC’s
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I am writing to inform you of my dissatisfaction with your product quality and the follow up action of the product replacement refer to the order no. S02195 delivered on 2 May 2013. Refer to the previous mail sent on 3 May 2013‚ I pointed out the defect on the goods with the photos and requested a physical checking by your team. After dealing with your colleague Calvin Choi‚ he tried to suggest the ideas and we tried to reduce the relevant redo parts since the workers already installed all the
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The idea of “que sais-je?” which translates in English to “What do I know?” is a question that that originated from Michel De Montaigne. This question allows us to contemplate and question what we have learnt. Perhaps it is Montaigne’s experience as a statesman that has allowed himself to question the very foundations of human society or more notably laws and legislations as nothing is hardly ever seems obvious when it comes to deciding the punishment for a convicts. Works like such as Don Quixote
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November 13‚ 2006 Dear Mr. McLean: I stayed at your hotel from 3-5 November 2006‚ and I experienced a traveler’s nightmare during the visit: unsafe conditions; inadequate maid service‚ and very disappointing surroundings. This is not at all what I had been expecting. In early September‚ in the New York Times‚ I saw an advertisement for a package tour to Southville‚ Florida (see enclosed newspaper clipping). The ad promised fabulous ocean views; quiet‚ relaxing surroundings; newly decorated
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