Interview Questions Q1. If we used an external organization to help us develop part of our service‚ what would that be called? Q2. Can you name a risk that might occur whilst designing a service? Q3. Can you name 3 types of SLA? Q4. In your opinion‚ what should an SLA contain? Q5. Why would you use SACM? Q6. What is an OLA? Q7. Why do we need CSFs? Q8. When would we create a Service Design Package? Q9. What type of information would you store in the Service Catalogue?
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Summary of Interview Questions – HR Manager Question: How Does a HR Manager Assist an Employee with a Career Change? Answers: There are 3 ways in which a HR Manager assists employees with career changes and they are as follows: Information Resource - Providing information to employees is another essential responsibility of human resources managers. For example‚ if a worker’s direct supervisor cannot answer a question regarding employment matters‚ the question is often referred to the human
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Job Interview & Selection Procedures A job interview is one of the most important parts in personnel selection. It is the time a potential employee and employer begin to discuss and exchange information that determines whether there is a successful fit between the interviewee and the employer. A job interview is a time to discover the qualifications of the potential employee and also the type of communication skills‚ abilities and personality they will bring to the organization. Interviewees
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We met for lunch with Marisela Williams‚ the Director of HR for Freedman Seating. The company produces bus seats and frame structures for buses‚ motor coaches‚ vans and specialty vehicles. It’s a family owned company that’s being around for over 150 years and employees approximately 650 workers. She has been with the company 3 years and prior to that she worked for an organization that had 350 stores across the United States with approximately 540 total employees. Below are the series of questions
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Business and Ethical Issues After reading the requirement for this interview paper‚ I asked some friends to see if experience ethic issues have at their workplace. Unfortunately‚ most of them are working part-time as student assistants for San Jose State University‚ and therefore do not deal with ethics issue. While continuing to find the right person to interview‚ I received a call from my old community college classmate‚ Vivian Huynh. After speaking to her on the on phone‚ Vivian agreed to
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When told to do a management interview‚ I thought a little bit before I asked someone to do the interview. I wanted to do the interview with someone with multiple experience‚ and possible someone I worked with. I then asked Dan Rogers‚ store manager of the Willmar Wal-Mart‚ because I had worked with him for two years and was someone that I could follow and learn from. Dan is the store manager of Wal-Mart in Willmar‚ Minnesota; He has been with them for 10 years. Dan’s duties consist of befriending
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Discuss the implications for the HR function of moves to devolve HR responsibilities to non HR Managers. 2011 The dynamic global environment has influenced Human Resource Management as a valued production factor into becoming an important part of the production process. Although people management is significantly more complicated than managing for example‚ machinery‚ through it allowing the implementation of more varied ideologies and techniques. In most companies Human Resources is being
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ESTHER WANGA (MBA STUDENT) 254-723864832 NAIROBI‚ KENYA Question: Using Human Resource functions as reference‚ discuss the challenges facing Kenyan managers in the process of employees’ procurement‚ development and motivation. (20 Marks) Human resource management is a term used to describe formal systems devised for the management of people within an organization. Armstrong‚ M (2006). This is a vital and significant department in an organization for it is mandated with the responsibility of;
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Professional Stage Manager Interview: Peggy Dahlquist On October 30th‚ 2015 I interviewed Equity/AGMA Stage Manager Peggy Dahlquist over email. Peggy shared a variety of experiences and advice for anyone with future plans to become a professional stage manager. From this interview I developed a clear understanding of what the job entails and that having passion and experience for this type of work is the key to being successful. I came to this understanding through the first hand account of her
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organisation to be successful. Line managers are the important aspect of HR department that can accomplish the organisation’s objective. There are three major level of management structure in the organisation‚ respectively top level (i.e. president and CEO)‚ middle level (i.e. marketing vice president‚ finance vice president‚ and human resources vice president)‚ and bottom level (i.e. different line managers of training & development). There is a possible evolving HR organisation example‚ which will
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