"How to respond to complaints within the childcare setting" Essays and Research Papers

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    health and safety requirements in your setting they need to be aware of. Prepare a document/presentation to give to them‚ which should include the following information: * A brief explanation of the relevant health and safety legislation * How you plan and maintain a healthy and safe environment * What factors do you consider when planning the environment to ensure safety for all. Health and safety legislation. Within the early years setting‚ we have a duty of care. This means

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    Unit 519 Develop Procedures and Practice to respond to Concerns and Complaints 1.1 Identify the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints in own home The complaints policy for E-Spire Healthcare outlines the following aims: To resolve concerns / complaints as quickly and effectively as possible‚ through an informal response by a frontline member of staff. If this is not possible then through a more formal investigation and conciliation

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    Complaints Letters Outline of Notes 1. Writing Complaints Letters - Examples Of How To Write Good Complaints Letters 2. What Are The Tips And Secrets Of Effective Complaints Letter Writing? 3. Write Concise Letters 4. Authoritative Complaints Letters Have Credibility And Carry More Weight 5. Complaints Letters Must Include All The Facts 6. Constructive Letters And Suggestions Make Complaints Easier To Resolve 7. Write Letters With A Friendly And Complimentary Tone 8. Returning Faulty

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    Legislation is the law‚ which is put into practice in the childcare environment to prevent certain things happening and to ensure that other things are carried out. A policy is a proposed or adopted principle or plan of action which is used to help carry out the legislation. A procedure is an official or established way that the policy is carried out. All of these terms are used to help keep the children and staff in a childcare environment safe‚ healthy and looked after. P1 Health and

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    Complaint‚ History and Findings | | |Complaint‚ History & Findings  | |Management and Progress | |Management and Progress  | |26/02/2013 10:20

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    There is: Childrens act 1989/and renforced in 2004- provide the legal aspects underpinning for "every child matters". United nations convention on the rights of children (to which the uk is a signatory). Childcare act 2006. Human Rights act 1989. Data protection act. Childcare setting/schools must develop a range of policies which ensure the safety‚security and well being of the children.These will be set out responsibilities of staff and procedures that they must follow and it must include:

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    legislation you should write a few lines describing it and the policy in the setting which it has influenced. Eg ‘The Children (NI) Order 1995 is the primary piece of legislation relating to the law concerning children in Northern Ireland. One of its underlying principles is that children should be protected. This has resulted in the Setting’s Child Protection Policy.’ You must then describe briefly what the policy says and how it affects your working practices. This is where you can give practical

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    sure children’s services focus on the interests of the children and young people‚ parents‚ adult learners and employers who use them and also to see that the services for children are efficient and effective. Current legislations for home based childcare Children’s act 1989 – 2004 This act aims to improve effective local working to safeguard and promote children’s well being. The act aims to ensure that welfare of children is paramount‚ working in partnership with parents to protect children from

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    communication chasm! Close relationships are ideal for investigating and understanding adult emotional experiences; this essay will examine two of the many theories of relationship through the context of a fictional role play scenario‚ highlighting how a therapist could utilize these theories in the process of couple counselling. The couple‚ Jane and John were brought together in role-play and are in a fiction marriage. John had insisted on attending couple counselling in a bid to save the relationship

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    current legislation which will influence polices within a setting consist of The Data Protection Act 1998. This supports the setting by ensuring confidentiality is kept and personal details are not left on display for all to see. E2. The Data Protection Act 1998 influences working practice within a setting by confidentiality polices to protect children‚ families and professionals. All data is protected under password security but also kept within the setting and not permitted to be taken away however

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