* Define organizationalculture
* Describe the factors that determine and maintain an organization's culture
* Explain how organizations transmit their culture to employees
* Describe the difference between a functional and a dysfunctionalorganizational culture
Week 3 – T-Th 3:00 – 4:30 HBO
Social Systems and OrganizationalCulture
Understanding a social system
A social system is a complex set of human relationships interacting in many ways. Possible interactions are as limitless as the stars in the universe.
Two points stand out in the complex...
SOCIAL SYSTEMS & ORGANIZATIONALCULTURE
Source: Organizational Behavior
John W. Newstrom
McGraw-Hill International Edition
SOCIAL SYSTEM – is a complex set of human relationships interacting in many ways.
Two(2) points that stand out in the complex interactions among people in a social system:
Managing Conflict in the Workplace
Organizational Research and Theory
July 16, 2012
Managing Conflict in the Workplace
Conflict is an inevitable by-product of human interaction. Therefore, it is a defining characteristic of human existence. It is for this reason that conflict...
control, motivation, emotional expression, and information.
Control: guidelines for employees to follow, formal guidelines, comply with company policies.
Motivation: what employees must do, how well they are doing it, and how they can improve if performance is subpar.
CRITICAL ANALYSIS OF FUNCTIONAL CONFLICT IN THE ORGANIZATION WITH REFERENCE TO OCEANIC BANK PLS (OBP)
Conflict refers to events ranging from inner turmoil produced by competing needs or desires to open violence between entire societies (Greenberg & Baron 1995). Conflict has grown...
c. Disagreements based on behavioral expectations.
3. Interactionist Conflict
a. Functional conflict – conflict that supports the goals of the group and improves its performance.
b. Dysfunctional conflict – conflict that hinders group performance.
4. Types of interactionist conflict:
Business Horizons (2010) 53, 581—590
Dysfunctional executive behavior: What can organizations do?
James K. Summers a,*, Timothy P. Munyon b, Alexa A. Perryman c, Gerald R. Ferris d
Foster College of Business Administration, Bradley University, 1501 West Bradley...
consequences from happening to you. In this chapter, you’ll see that managing conflict and engaging in effective negotiation are both key for effective organizational behavior within organizations as well as daily life. Conflicts range from minor annoyances to outright violence. For example, one million workers...
elements; outsourcing the technical call centers to India and Ireland and restructuring the Global Communication workforce. Both will result in numerous employees’ being laid off and has made the Union very unhappy. Subsequent talks with the Union failed to get their endorsement of the plan and the last communication...
Many Experts argue that performance appraisals lead to dysfunctional behaviours which may affect organizational performance. Do you agree with this statement? Discuses and Debate.
Virtually all the companies have some formal or informal means of appraising their employee’s performance. Performance...
Describe cultural differences in negotiations.
Many people automatically assume that conflict is related to lower group and organizational performance. This chapter has demonstrated that this assumption is frequently incorrect. Conflict can be either constructive or destructive to...
scope of management control and describe the link with organizational strategy. Then, we focus on the three elements of the management control system: (1) the management control structure; (2) the control process; and (3) the management control culture (beliefs systems). We will describe these three elements...
these additional stressors, minor concerns can quickly balloon into major irritations, especially as the trend towards open office spaces can force employees to deal with one another's quirks. Open offices allow no place to which one can escape the onion loaf in the microwave or the whistling at the next...
individual objectives, and competition for use of resources or differing viewpoints. These have to be integrated and exploited efficiently to achieve organizational objectives.
A manager should be able to see emerging conflicts and take appropriate pre-emptive action. The manager should understand the causes...
meaningful aspect that I have learned from this week is that Trade Unions have provided significant support to employees at organizations in the period from 1960 to 1980. Trade unions are formed by employees who help to protect and promote their members interest through collective bargaining(Machin and Wood,...
Effects of Resistance on Organizational Learning Introduction
It is indisputable whether resistance and learning are two important issues contemporary organizational leaders have to manage. While both concepts have received considerable attention in academic research, albeit with little consensus on...
Chapter 1: Management and Organizational Behaviors
Why are Managers Important?
Organizations need their managerial skills and abilities more than ever in these uncertain, complex, and chaotic times
Indentify critical issues and crafting responses
Critical to getting things done
Managers do matter
Chapter 14 – Structure and Organizational Behavior
Organizational Structure = how job tasks are formally divided, grouped and coordinated.
Must address 6 key elements when designing structure
1) Work specialization – the degree to which activities in the organization are subdivided into separate...
What is attribution theory? What are three determinants of attribution? What are its implications for explaining organizational behaviour?
A theory that explains how individuals pinpoint the causes of their own behaviour and that of others. People will believe others...