"Explain The Purpose Of Correctly Receiving Checking And Sorting Mail And Packages Both Incoming And Outgoing" Essays and Research Papers

  • Explain The Purpose Of Correctly Receiving Checking And Sorting Mail And Packages Both Incoming And Outgoing

    the caller want to speak with the manager or person from different department. 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). Almost every business have procedures how to answer...

    Courier, Customer, FedEx 765  Words | 3  Pages

  • Management and Accommodation Arrangements

    1. Explain the purpose of correctly receiving, checking and sorting mail and packages (both incoming and outgoing). 2. Complete the table below with the following information: • At least two examples of internal mail services that are available to organisations • At least two examples of external mail services that are available to organisations Internal mail services External mail services 1. 1. 2. 2. 3. Describe two methods...

    Arrangement, Following, Mail 335  Words | 3  Pages

  • Incoming Mail

    Incoming mail Every day, Monday-Friday Royal Mail delivers between 11am to 1pm. I sort the incoming mail into the pigeon holes every day, each pigeon hole is named by department or assistant. How you identify and deal with junk mail or damaged items Most incoming mail has a building address, client name or department on it. Some Junk mail might have a client/staff name that’s no longer working in the building, so we put it in the confidential recycling bin. We deal with damage items by...

    Courier, Mail, Postage meter 829  Words | 3  Pages

  • Customer and Ac

    organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). [AC 1.2, 1.3] Section 2 – Understand how to handle mail 1. Explain the purpose of correctly receiving, checking and sorting mail and packages (both incoming and outgoing). [AC 2.1] 2. Complete the...

    Customer, Customer service, Management 668  Words | 5  Pages

  • External Mail Services

    Handle Mail 1.1- Explain the purpose of security procedures for handling mail or packages. Mail may have confidential information it may contain personal/sensitive information about employees/customers. Therefore we need to maintain security and make sure that post is given to the correct person it is addressed to. Also we need to make sure that we don’t open private and confidential mail. 1.2- Give examples of security procedures for handling mail in organisations. - Do not open...

    Courier, Mail, Postage meter 536  Words | 3  Pages

  • Business Management

    | | |2. Call divert |This system enables to redirect all the receiving calls to another | | |phone lines. | | | ...

    Customer, Customer service, Management 928  Words | 7  Pages

  • Unit 2 Assignment 2

    information from another member of staff or contact another colleague to divert the call along to. • Call waiting- lets you know when there is a caller waiting on another line and wishes to speak to you. This is shown by a flashing light, beeping tone or both. • Re-directing- are available on telephone systems were you may be required to forward a call to another colleague. Usually the features for re-directing state ‘redirect’ or ‘transfer’. • Answer phone- records messages of callers when no one is...

    Customer, Customer service, Management 711  Words | 3  Pages

  • Business and admin

    but without your number showing up on their phone. Describe how to follow organisational procedures when making and receiving telephone calls. How to follow organisational procedures when making and receiving telephone calls is by ensuring that you respond to the incoming call as quick as you can as you do not want to keep the phone line ringing out for a long time. If an incoming call is for a fellow colleague and they are not available at that moment in time, ensure that you take a message down...

    Called party, Rotary dial, Telephone 2301  Words | 6  Pages

  • Business Studies(handle mail)

     CU 672: Handle Mail Understand Security procedures when handling mail or Packages. 1.1 Explain the purpose of security procedures for handling mail or packages. In a business environment it’s essential that you have correct mail handling procedures in order to keep information safe and secure this can be client’s details, account details, personal information of employees etc. This needs to be protected in order to avoid illegal misuse of data and personal information leading to fraudulent...

    Calling party, Mail, Organization 2151  Words | 6  Pages

  • Business and Administration

    | | 2. Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). ► Be friendly and professional Always introduce...

    Customer, Customer service, Management 940  Words | 7  Pages

  • Unit Two: Principles of Providing Administrative Services

    1. Explain the purpose of correctly receiving, checking and sorting mail and packages (both incoming and outgoing). Professional handling of mails is vital within an organisation since it is widely used for transfer of equipment and material in the business. Improper handling of mails could result in loss of business / customers / suppliers and economic losses. This can be due to loss to vital documents, delays in mails, delivered to wrong person, inefficient service being delivered, payment...

    Lean manufacturing, Lean software development, Mail 1620  Words | 7  Pages

  • NVQ Business Admin Optional Units

    the optional units I chose, they include Handling Mail, Use of Telephone, Office Equiptment and Prepare Text from Notes. This Page contains Handle Mail and Prepare Text from Notes. Other Units will be uploaded when complete. NB- Please do not exactly copy this work, make questions relevant to where you work and the procedures of your particular company. Unit 697- Handle Mail This unit is about handling internal and external mail and packages within the service requirements of an organisation...

    Confidentiality, Control key, Gentlemen's agreement 2175  Words | 7  Pages

  • Comparison Between E-Mail and Postal Service

    Electronic mail (E-mail) is possibly one of the greatest things to happen to the world. Despite this, there are people who find to many mistakes in using either E-mail or conventional mail. To help decide whether to use E-mail or the United States postal Service, a comparison of each one's speed, ease of use, reliability, and cost is a helping factor. The speed in which the mail is transported is an important factor in sending mail by either E-mail or the postal system. E-mail easily has the...

    Ben Gibbard, Cost, Envelope 958  Words | 3  Pages

  • Unit two Principles of providing administrative

    telephone calls. Learning objective Place in Assessment 1.1 Describe the different features of telephone systems and how to use them Question 1 Page 1 1.2 Describe how to follow organisational procedures when making and receiving telephone calls Question 2 Page 2 1.3 Explain the purpose of giving a positive image of self and own organisation Question 2 Page 2 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. [1.1]...

    Customer, Customer service, Environment 1791  Words | 15  Pages

  • Final Paper

    freedom of speech, press, and also the right to receive mail. Prison, especially for long sentences, is not easy to tolerate. It means years of separation from family and loved ones. One of the most important ways to communicate with the inmate is through letters. Letters to inmates are like emotional vitamins for them, and regular correspondence can help an inmate to pass the time and to feel a sense of belonging to those outside of prison. Mail rules in jails or prison can vary from state to state...

    Corrections, Criminal justice, Human rights 2049  Words | 6  Pages

  • Electronic Communications in Business

    before. These technologies include fax, e-mail, teleconferencing/videoconferencing, and voice messages. Each of these forms of electronic communications has advantages and disadvantages, and requires the use of proper workplace etiquette. Facsimile Facsimile transmissions, which are more often called fax, are an important form of electronic communications in the business world even though they are used less frequently than telephones and e-mail. Fax capabilities have many advantages. The...

    Called party, E-mail, Fax 1516  Words | 5  Pages

  • Is Employer Monitoring of Employee E-Mail Justified?

    about e-mails, social networking sites, internet, voicemail, etc. Is it justified for employers to have these forms of communication monitored? Chauncey M. DePree, Jr. and Rebecca K. Jude in their article, “Who’s Reading Your Office E-mail? Is that Legal?” argue that employer’s do have the right to monitor employee’s e-mail. On the other hand a USA Today article “E-monitoring of Workers Sparks Concerns” brings up the ethical concerns of this type of monitoring. This paper will summarize both perspectives...

    Company, E-mail, Employment 832  Words | 3  Pages

  • Principles of Providing Administrative Services

    follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). Making calls: • We should ask before making any personal calls. • If you are making a business call, then we must know the purpose and the reason for the call. • We should always...

    Caller ID, Customer, Customer service 1474  Words | 9  Pages

  • l2 business and administracion

    feature, because if you are waiting for another important call you can easy hear it. 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). By answering phone you become responsible for image...

    Customer, Customer service, Good 2252  Words | 10  Pages

  • Business & Admin Level 2

    procedures when making and receiving telephone calls * The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). When making calls you need to know where to locate the correct name and telephone numbers, you should know the purpose of the call and how to use the functions of the telephone. When receiving calls you should know...

    Arrangement, Customer, Customer service 2181  Words | 8  Pages

  • Two - Principles of Providing Administrative Services

    features of a telephone system are call back, call barring and call log. 2. Prepare a brief report advising people on: * How to follow organisational procedures when making and receiving telephone calls * The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). Feedback: A good attempt at this answer Mohammad...

    Biodegradable waste, Customer, Mail 2324  Words | 10  Pages

  • Business Administation

    | | 2. Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). Most businesses have procedures and policies...

    Business, Customer, Customer service 2571  Words | 11  Pages

  • Physically Receiving Messages

    personalizing questions that may arise, while focusing on clarifying what one wants to communicate. Thus begins the process of physically receiving messages and the keys involved, which help create effective listening. Slowing down our thought process is the key to clearly expressing our opinion. Thought is a really rapid process. Our minds are capable of receiving, evaluating, interpreting and classifying thousands of bits of information simultaneously. Most of the mental digestion of our communication...

    Communication, Hearing, Meaning of life 1070  Words | 3  Pages

  • Unit Two: Principles of Providing Administrative Services

    brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). Within an organization while receiving calls one should follow the organizational procedure i.e. answer the phone within certain number...

    Customer, Customer satisfaction, Customer service 3737  Words | 14  Pages

  • Linux Mail Server Configuration

    environment, a free web based email service may be sufficient, but if you are running a business, then a dedicated mail server will probably be required. This chapter will show you how to use sendmail to create a mail server that will relay your mail to a remote user's mailbox or incoming mail to a local mail box. You'll also learn how to retrieve and send mail via your mail server using a with mail client such as Outlook Express or Evolution. Configuring Sendmail One of the tasks in setting up DNS for...

    Domain name, Domain Name System, E-mail 8861  Words | 29  Pages

  • Principles of Providing Admin Services

    extension. 2. Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls When making phone calls the caller should make sure he or she has all the questions they want to ask, its good practice to have a pen and paper handy to take messages and be ready to listen to the conversation attentively. When receiving a call answer after a certain number of rings, say the name of the company and branch if the organisation has multiple...

    Customer, Customer service, Mail 2061  Words | 9  Pages

  • Busines and Administration Level 2 Unit 2 Assessment

    engaged telephone number or extension automatically when the line becomes available. 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls, The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). How to use the telephone system - When making calls -...

    Customer, Customer service, Mail 3226  Words | 8  Pages

  • Principles of providing administrative services (level 2)

    ‘conference’ style conversation over the telephone. 01.02 Describe how to follow organisational procedures when making and receiving telephone calls. Making Where to locate the correct name and telephone extension of whom you wish to call. This may be via a staff directory or phone book The purpose of making the call How to use the functions of the telephone correctly such as when dialling outside numbers, enter 9 before the number and using short dial which is where you press the button ‘memory’...

    Customer, Customer service, Mail 2546  Words | 5  Pages

  • Explain the Purpose of an Operating System

    Explain the purpose of an operating system Process Management A multitasking operating system may give the appearance that a lot of processes are running concurrently/simultaneously, this is not true as only one process can be executing at any one time on a single-core CPU, unless on a multi-core or similar technology. Processes are often called tasks in embedded operating systems. The function of the task or process is something that takes up time, as opposed to memory, which is 'something that...

    Computer, Computer file, File system 1111  Words | 4  Pages

  • Buisness and Admin

    used 1.Voice-mail A voice-mail is used to leave a message on a phone when the person is unable to take the call such as when they are away from there desk or in a meeting. 2. Call Log Allows you to track and record telephone calls so the person can always look back on who's called in and who they have called out and how long the telephone calls was. 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls ...

    Customer service, Direct relationship, Organization 3809  Words | 13  Pages

  • Office Administration Sba

    are the different uses of Electronic mail within a business firm? Rationale Electronic mail’s primary use is to send information (letters, music etc.) quickly through the use of computers or cell phones but did you know it is very important in most businesses? It can be used for getting data to multiple destinations at a time, reminders, storage etc. Objectives Of The Research Two aims of this project are: * Discovering the different uses of E-mail in a business’ day-to-day activities...

    E-mail, E-mail address, Internet 1765  Words | 7  Pages

  • Customer and Telephone Calls

    To receive incoming calls and direct them to the correct department or person. 2. conference calls and virtual meetings To hold conversations between different departments or companies with multiple people either by voice or face to face 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls...

    Customer, Customer satisfaction, Customer service 2189  Words | 12  Pages

  • Business and Administration Level 2 Unit 2 Assessment

    | | 2. Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). The telephone is the first point of contact in...

    Customer, Customer service, Receptionist 2474  Words | 11  Pages

  • Explain the Purpose of Hermeneutics

    The primary need of Hermeneutics is to determine and understand the meaning of Biblical text. The purpose of Hermeneutics is to bridge the gap between our minds and the minds of the Biblical writers through a thorough knowledge of the original languages, ancient history and the comparison of Scripture with Scripture. Through Hermeneutics, Biblical Interpretation can be achieved in three ways; historically, the message and the doctrine. The Bible is totally authoritive and inspired by God, however...

    Bible, Biblical canon, Christian terms 1553  Words | 4  Pages

  • Unit Two: Principles of Providing Administrative Services

    2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). When making or receiving telephone calls, to offer the best possible service you must: Identify the caller and their needs Give...

    Customer, Customer service, Good 2329  Words | 12  Pages

  • Principles of Providing Administrative Services

    and receiving telephone calls Making calls 1. Confirm the name and number of the person to be contacted. 2. Identify the purpose of the call. 3. Have a pen/pencil and some paper at the ready, to take down any relevant information including recording the time and date of the call. 4. Make the call. 5. Ensuring you have a polite tone and without speaking too quickly inform the recipient who you are and tell them the purpose of your call. 6. Communicate information to achieve the purpose of...

    Consultative selling, Customer, Customer relationship management 3151  Words | 13  Pages

  • Unit Two: Principles of Providing Administrative Services

    procedures when making and receiving telephone calls * The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). Making call: 1. Identify the purpose of the call 2. Confirm the name and number of the person to be contacted 3. Make contact with the person 4. Communicate information to achieve the purpose of the call 5. Project...

    Customer, Customer relationship management, Customer satisfaction 3710  Words | 13  Pages

  • Challenges of Receiving Procedures

    STUDY 1.1 INTRODUCTION Receiving procedures are very important to be followed in warehousing operations. The researcher intended to find out how effective the receiving procedures are followed as well as the challenges faced in the receiving process as part of warehousing operations. Good receiving procedures prevent acceptance of shipment that are off spec, incorrect or improperly packaged and reduced unnecessary waste generation, returns and spills. Hence receiving procedures helps the organization...

    Data, Data analysis, Research 9618  Words | 31  Pages

  • Oral Skills Project #1: Perception-Checking

    ORAL SKILLS PROJECT #1: PERCEPTION-CHECKING Objectives: to recognize and describe how perception affects communication to integrate interpersonal learning with life goals to build confidence in communicating verbally, one-on-one and in small groups to develop and apply textbook reading to an individual project Preparation: Read the section on perception-checking in Chapter 3 of your textbook before completing both parts of this project. PART ONE:...

    Christopher Nolan, Following, Grade 568  Words | 3  Pages

  • Business Administration: Managing Calls, Emails and Meetings

    This makes it possible to speak to more than one person simultaneously. 2. Prepare a brief report advising people on: •How to follow organisational procedures when making and receiving telephone calls •The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). i) On following organisation procedures...

    Customer, Customer service, Mail 3088  Words | 10  Pages

  • Business Admin

    2. Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). Receiving calls • Answer the phone by the second ring. • Answer the phone with “Good morning (or afternoon), Company...

    Customer, Customer service 3215  Words | 15  Pages

  • Principles of Providing Administrative Services Assessment

    organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). Introduction. Making and receiving calls is an integral part of the everyday functioning of the business. It is important whilst on the phone you both sound and behave in a professional manner...

    Corporation, Customer, Customer relationship management 3030  Words | 13  Pages

  • Principles of providing administrative services

    a mobile is similar; the caller can leave a message whilst the recipient is receiving another call. 2. Call transfer Calls can be transferred from extension to another internally. 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in...

    Called party, Customer, Customer service 3865  Words | 17  Pages

  • royal mail contrast

    impact on stakeholders of the privatisation and flotation of the Royal Mail Established in 1516, Royal Mail is a postal service business, based in London, UK. Royal Mail had always been a public service for most of its history, considered to be a government department. However, with the rise of E-mail and the online social networks, there has been a torrential fall in the volume of letters, which was once the major business of Royal Mail. Faced with great financial hardship, Richard Hooper, the former...

    Government, Japan Post, Nationalization 1590  Words | 5  Pages

  • Business and Administration Level 2

    Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). 1. When receiving a call: you must answer the phone within at least three rings. • Greet the callers with warmth...

    Mail, Royal Mail, Telephone call 3026  Words | 12  Pages

  • U2 Assessment

    speaker. 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). When receiving telephone calls examples: -should answer the telephone and the type of greeting to be given -use the functions of...

    Customer, Customer service, Mail 3300  Words | 10  Pages

  • Business Admin Level 2

    the internet. Therefore it needs a fast and reliable internet connection. 2. Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). First thing to keep in mind at work is that I am...

    Business, Customer, Customer service 2743  Words | 12  Pages

  • Forensic E-Mail

    TOOLS FOR FORENSIC INVESTIGATION OF E-MAIL M. Tariq Banday P. G. Department of Electronics and Instrumentation Technology University of Kashmir, Srinagar - 6, India sgrmtb@yahoo.com ABSTRACT E-mail has emerged as the most important application on Internet for communication of messages, delivery of documents and carrying out of transactions and is used not only from computers but many other electronic gadgets like mobile phones. Over a period of year’s e-mail protocols have been secured through...

    Computer forensics, Domain Name System, E-mail 7402  Words | 25  Pages

  • Grameenphone Packages & Vas

    GRAMEENPHONE MOBILE SIM PACKAGES:  Shohoj: Shohoj is a prepaid connection where you will be able to talk to any operator number at a flat rate. Aapon: You can talk to over 37 million Grameenphone numbers at a very low rate of 13 Paisa per 10 second. Bondhu: This package with the highest number of F&Fs allows you to talk to your near and dear ones at the lowest rate. Spondon: “Spondon” is the new attractive price plan from Grameenphone which gives you the opportunity to “Pay only as...

    Cellular network, GSM, Handoff 2390  Words | 7  Pages

  • Night Mail Background Information

    Night Mail Background Information Night Mail is a 1936 documentary film about a London, Midland and Scottish Railway (LMS) mail train from London to Scotland, produced by the GPO Film Unit. A poem by W. H. Auden was written for it, used in the closing few minutes. The film documents the way the post was distributed by train in the 1930s, focusing on the so-called Postal Special train, a train dedicated only to carrying the post and with no members of the public, traveling on the mainline route...

    Alberto Cavalcanti, Basil Wright, Benjamin Britten 1690  Words | 5  Pages

  • Ie349-Card Sorting Experiment

    Lab Report 1- Card Sorting Experiment Problem: The purpose of this experiment was to determine the difference (if any) between sorting a standard deck of cards and a low vision deck. Three tests: color, suit, and number sorting were compared. The dependent variables in the experiment included time and the number of trials it took for the student to complete the task successfully. The independent variables were sorting the two different decks by color, suit, and number. Hypothesis: ...

    Experiment, Playing card, Playing cards 1300  Words | 5  Pages

  • Unit 2 Principles of Providing Administrative Services

    Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). The procedures to correctly answer the Reception telephone within our Bristol office are as follows: ← The Telephone has automatically...

    Customer, Customer service, Time 6453  Words | 21  Pages

  • The Package

    Letters Academy Award (1970), Humanist of the Year (1992), Asteroid Namesake (asteroid 25399 vonnegut). The Package is a short story by Kurt Vonnegut, first published on 26 July 1952 in Collier's weekly, and later in Bagombo Snuff Box in 1999. “The Package” offers insight into the lives of Earl and Maude Fenton, who have just returned from a world cruise to their seemingly perfect, “package” home, which comes complete with a variety of gadgets and buttons to press. As soon as Earl returns home, he...

    25399 Vonnegut, Breakfast of Champions, Cat's Cradle 869  Words | 4  Pages

  • Business And Admin Level 2 Unit 2

    telephone calls. Learning objective Place in Assessment 1.1 Describe the different features of telephone systems and how to use them Question 1 Page 1 1.2 Describe how to follow organisational procedures when making and receiving telephone calls Question 2 Page 2 1.3 Explain the purpose of giving a positive image of self and own organisation Question 2 Page 2 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. [1.1]...

    Customer, Customer service, Mail 5144  Words | 14  Pages

  • NVQ2 Assessment 2

    report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). Businesses have policies how to answer and make call. When receiving call we might wait for certain number of rings to answer the call, we should answer...

    Business, Consultative selling, Corporation 3452  Words | 12  Pages

  • Business Purposes

    UNIT1. BUSINESS PURPOSES Task 1– P1 Identify the purpose of four different business organisations Business Ownership Size Scale Purpose Employees Income/profit Tesco PLC 260000 in the UK, 380000 worldwide £46.6b sales National and international: 1500 stores in the UK and 2700 worldwide Tesco's purpose is the make a profit. They supply goods and services to consumers. Their strapline is ‘every little helps’ Tesco is a public limited company (PLC). This means that the company...

    Corporation, Legal entities, Limited company 829  Words | 4  Pages

  • Level 2

    | | 2. Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). How to follow answering a telephone in a...

    Customer, Customer service, Mail 2416  Words | 11  Pages

  • Business & Administration Level 2

    information like bank details, or just need to talk to another department. | 2. Prepare a brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation (or one that you are familiar with). When I worked in a certain estate agents they had...

    Customer, Form of the Good, Mail 3612  Words | 11  Pages

  • Email vs. Snail Mail

    Snail-Mail Innovative technologies have always allowed duties to be completed quicker, more competently, and more professionally than ever before. Generally, every new technology is a step forward for speed and productivity. However, despite this standard, the coming of the latest mail communications revolution has brought many pros and cons with the package. Electronic mail could be the greatest thing since sliced bread, but there are features it is lacking. E-mail and conventional mail have many...

    Computer, E-mail, Internet 866  Words | 3  Pages

  • unit 210

    Unit: 210 Handle Mail Date due: 15/04/14 Unit Aim: this unit is about handling internal and external mail and packages within the service requirements of an organisation. The learner will. 1. Understand security procedures when handling mail or packages. 2. Understand the range of available internal and external mail services. 3. Be able to receive, distribute and collect internal and external mail services. 4. Be able to follow procedures for despatching mail or packages. 5. Be able to resolve...

    Confidentiality, Information security, Mail 516  Words | 2  Pages

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