• Buisness and Admin Level 2 Unit 2
    advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own...
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  • Business and Administration
    making and receiving telephone calls A. When making a call greet the person followed by your name and the company you are calling from. B. Ask the person is it a good time to talk. If it is a good time have questions ready that you need to ask. C. When receiving calls greet...
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  • Business and admin
    when making and receiving telephone calls. How to follow organisational procedures when making and receiving telephone calls is by ensuring that you respond to the incoming call as quick as you can as you do not want to keep the phone line ringing out for a long time. If an incoming call is for a fellow...
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  • Mister
    1. Explain the purpose of correctly receiving, checking and sorting mail and packages (both incoming and outgoing). 2. Complete the table below with the following information: • At least two examples of internal mail services that are available to organisations • At least two...
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  • Explain the purpose of correctly receiving, checking and sorting mail and packages (both incoming and outgoing).
    brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation...
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  • Business & Admin Level 2
    report advising people on: * How to follow organisational procedures when making and receiving telephone calls * The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own...
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  • Mister
    advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own...
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  • Business and Administration
    another telephone in the office. This | | |is useful if the person making the incoming call needs to speak to | | |another person or department and you don't want...
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  • stuff
    brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation...
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  • Admin Lv2
    customers/colleagues questions, you | |Transfer Call |can press a transfer button on the phone, then you can explain the | | |situation to the person you are going to transfer the call to. | ...
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  • Business Administation
    advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own...
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  • Business Management
    | |2. Call divert |This system enables to redirect all the receiving calls to another | | |phone lines. ...
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  • Business and Administration
    advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own...
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  • Unit 2 Assignment 2
    waiting- lets you know when there is a caller waiting on another line and wishes to speak to you. This is shown by a flashing light, beeping tone or both. • Re-directing- are available on telephone systems were you may be required to forward a call to another colleague. Usually the features for re-directing...
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  • l2 business and administracion
    brief report advising people on: How to follow organisational procedures when making and receiving telephone calls The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation...
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  • Nots on Nvq
    used. Feature | How / when used | 1. Computer telephony integration | A telephone and a computer system are both connected so that when there is an incoming call, a dialogue box appears and gives the user to answer or decline the call. | 2. Conference calls | A telephone...
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  • Unit Two: Principles of Providing Administrative Services
    advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own...
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  • Miss
    report advising people on: • How to follow organisational procedures when making and receiving telephone calls • The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation...
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  • Miss
    achieved by pressing a button on the keyboard and display | | |the last incoming and outgoing calls | | | ...
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  • Busines and Administration Level 2 Unit 2 Assessment
    brief report advising people on: How to follow organisational procedures when making and receiving telephone calls, The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls. If possible, use specific information from procedures in your own organisation...
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