Natalie Cutts NVQ5 Develop Procedures and Practice to Respond to Concerns and Complaints 02/03/2015 Understand the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints 1.1 Identify the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints in own area of work The complaints procedure for my organization outlines the following aims: To ensure that its complaint procedure is properly and effectively implemented and that
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II of the agreed bundle. It was agreed between the parties that Part II of the agreed bundle of documents would consist of documents in which formal proof was dispensed with but the contents of which were not admitted. The respondents’ solicitors wrote a letter to the appellant’s solicitors stating ‘ we suggest that the police report… be tendered though its maker dispensing with formal proof” Held: Appeal was allowed Gopal Sri Ram (Judge) Where a document is included in an agreed bundle without
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3.1 Summarise the main points of legislation and procedures covering confidentiality‚ data protection and the disclosure of information. There are many legislations and procedures put in place to protect the privacy and welfare of children. This can be in schools‚ playgroups or any situation where information may be held about a child in order to ensure they receive the right care to best suit their needs. The UNCRC (United Nations Convention on the Rights of the Child) is a list of 42 promises made
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or explain your specific topic in relation to autism. Thesis Statement: This sentence will follow the background information and the sentence will state what your paper is about specifically. I. SUBTOPIC # 1 A. Main Point # 1 1. Details to support it 2. Details to support B. Possibly another main point or a connection to the next sub topic II. SUBTOPIC # 2 A.. Main Point / Important
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Procedures and Protocols for handling‚ storing‚ and monitoring of drugs Procedures and protocols are important to foster a culture that supports safe‚ effective patient care and provision of a healthy work environment. Procedures and protocols should be developed to ensure safe handling‚ storing‚ and accurate monitoring as well as dispensing of medication (Association of New Jersey‚ 2007). This paper describes the procedures and protocols for handling‚ storing‚ and monitoring of drugs. Medication
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audit is used is to ensure certain measures are present to support due diligence defence. Audits are usually carried out continuously to highlight any problems or issues that the business needs to deal with. Chesworth also highlights; there are three main types of audits which follow the same basic steps. The first type of audit is a Vetting Audit; this is usually used as an initial assessment for an accreditation scheme. The auditors will cover in depth all aspects of the operation‚ audits undertaken
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respond to complaints. Dealing with a complaint I would follow the step by step list to respond to a complaint effectively and be professional‚ if a parent arrived in the nursery with a complaint as a practitioner I would establish if this is something I could deal with personally‚ if it is we could deal with it there and then if not then I would inform the senior member of staff within the room about the situation (depending on how serious the complaint is) (if a serious complaint) I guide
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In book 7 Plato questions the validity of our perceptions by using the analogy of the cave attempts to describe human nature in both of its states‚ the educated and the uneducated. Uneducated people are like prisoners chained in a dark cave. Socrates then asks his audience to imagine a cave with prisoners in it. The cave has a long entrance and there is a fire burning above which gives them light. The glare of light from the outside world would cause pain to the prisoner ’s eyes and he would suffer
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Unit 519 Develop Procedures and Practice to respond to Concerns and Complaints 1.1 Identify the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints in own home The complaints policy for E-Spire Healthcare outlines the following aims: To resolve concerns / complaints as quickly and effectively as possible‚ through an informal response by a frontline member of staff. If this is not possible then through a more formal investigation and conciliation
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Summarise the main points of legislation and procedures covering: • Confidentiality • Data protection • Disclosure of information The main points of legislation and procedures covering confidentiality are that only the appropriate people should have access to confidential records except where a pupil is potentially at risk. Information should not be given to other adults or agencies unless previously agreed. Where it has been agreed that confidential information can be shared it should be
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