• “to Measure the Level of Satisfaction of Bajaj Motors in Surat City”
    customers will complain. As a result customer will shift to other organization. Therefore, companies cannot use complaint levels as a measure of customer satisfaction. Responsive companies obtain a direct measure of customer satisfaction by conducting periodic surveys. They send questionnaires...
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  • Customer Satisfaction
    . 3. By increasing the number of colours Bajaj can attract the customers. 4. By giving benefits in the festival times Bajaj can attract customer. CUSTOMER SATISFACTION ON BAJAJ PULSAR BIKE QUESTIONNAIRE 1. Name...
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  • e bike
    A STUDY ON CUSTOMERSSATISFACTION TOWARDS E-BIKE WITH SPECIAL REFERENCE TO COIMBATORE CITY ABSTRACT The face of automobile industry that was redefined with the invention of fuel-efficient four-stroke engine technology is all set to see dawn of a new era in two-wheeler industry. It's not...
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  • Research Report of Consumer Behavior
    BRAND IMAGE ON OVERALL SATISFACTION AND LOYALTY INTENTION IN THE CONTEXT OF COLOR COSMETIC 97 females Questionnaire ,SPSS V13; regression analysis The results also indicated that overall satisfaction does influence customers' loyalty. The results imply that marketers should focus on brand...
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  • Customer Satisfaction of Hero Motocorp
    . PART 9 TOPICS * QUESTIONNAIRE To study the customer satisfaction level of “HERO MOTOCORP” Questionnaire Q-1) Do you have HERO MOTOCORP’s bike? Yes | No | Q-2) Do you want to purchase HERO...
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  • A Study on Consumer Satisfaction
    increasingly has become a key element of business strategy. Generally in automobile customer satisfaction measured after sales, but very few people pay attention an the fact that customer starts forming its opinion about the bike dealer and bike from the moment the customer enters the showroom, then...
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  • Finance
    i.e. Hero Honda, Yamaha, and TVS bikes and data had been collected through structured questionnaire. 2 Osmania Journal of Management Marketing starts with the consumers and ends with the consumer. Satisfaction of the consumers becomes the most important goal of a business enterprise. The...
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  • Social Research Methods
    satisfaction and loyalty that a given model or brand enjoys among its customers. The study also found that the expectation of the buyer of standard motorcycles (entry level bikes) has gone up from the previous level, now the buyer also expects similar attention and commitment as the buyer of higher value...
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  • Satisfaction Level of Bajaj Bike Holder
    /attitude.html Books Kotler 2003, P 36 Hunt 1991, P 110 Khalifa & Liu 2003 Questionnaire Dear Sir/Madam, I am a management student conducting a study on the “Customer satisfaction level of Bajaj bike holder” in your City as a part of our study. I would be grateful if you would kindly spare some...
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  • Study on Consumer Behaviour
    they satisfied? This project is undertaken to know the customer behavior & satisfaction level for Hero Honda Motorcycle in Supreme Auto (at Chickhli). Also through this project get awareness that which factors affect on the selling of bike mainly in the rural area. Because the area where project...
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  • A Study on Factors Influencing the Purchase of Yamaha Bikes in Delhi Region
    challenge’ to create new value surpassing customer expectations. YMI is committed to making products that benefit from the skills and technology used by Yamaha world-wide. To fulfill customer satisfaction, and meet the needs of the Indian market, YMI plans to produce one or more models in the first year...
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  • Consumer Buying Behavior
    is need for knowing the customer behavior and how will be they satisfied? This project is undertaken to know the customer behavior & satisfaction level for Bajaj auto at Nasik. Also through this project get awareness that which factors affect on the selling of bike mainly in the rural area...
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  • title
    respondents from motor bike showroom who purchase bike from showroom in Ghaziabad. As we have taken 197 respondents sample to know the approximately figures of customers and consumers perception and satisfaction towards Hero bike , what they thinks and what is their experience with respect to bike...
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  • Report
    is the satisfaction level & the customer response about Hero Honda post sales service was needed I collated the information by a structured questionnaire that included requirements what the company needed & the questionnaire is attached in the appendix...
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  • Graded Unit 1
    customers being listened to? Objectives; 1. Prepare questionnaires to determine how customers feel about the facility. 2. Establish what has an impact on customer satisfaction. 3. Evaluate efficiency of staff. 4. Prepare interview questions for customers and staff to establish what they feel...
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  • Customer Preference
    A DISSERTATION ON “Customer preferences and customer satisfaction with regard to specific brands of bikes (TVS, HONDA and BAJAJ) under 150cc category between the age group of 18-25 college going student on the basis of Price, Fuel efficiency, Brand name, Style and comfort -A case study of Yamuna...
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  • Research Project
    . Smith(2000) CBZ X-Treme ranks highest in customer satisfaction with original Bike in India, according to the Auto car 2008 India original Bike Customer Satisfaction Index (BCSI) study. The study analysis new –vehicle buyer’s perceptions of five critica l factors regarding their original Bikes. In...
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  • A Study on Two Wheeler Customer’s Purchasing Pattern
    Honda bikes and data had been collected through structured questionnaire. Marketing starts with the consumers and ends with the consumer. Satisfaction of the consumers becomes the most important goal of a business enterprise. The effort to ensure consumer satisfaction lies in understanding the...
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  • Comparative Study of Bike in Bardoli Surat
    Comparative study of different bikes at Dhru agency in Bardoli city” To measure the customers satisfaction. Secondary: • To know the response of Dhru agency regular customers. • To measure the appearance and convenience of the agency. • To measure the other diff to measure the customers satisfaction...
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  • Consumer Behavior
    always available. A person which income is less than 20,000 has the bike. They should focus on the dealers to give incentives for promoting their bike. They use word to mouth advertisement technique. Because from the findings from the questionnaire 72% customer purchase the bike to the request of...
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