Study: Cunard Line Ltd.‚ Managing Integrated Marketing Communications 1. For 1992‚ why did they select the marketing communications activities in the case? By 1992‚ there had been a shift in advertising strategy due to worldwide recession in the early 1990s. As result‚ there was more pressure to achieve immediate sales results‚ i.e.‚ to fill the ships and thus temptation to resort to more price-oriented appeals to customers. Cunard needed to strategically allocate the budget for marketing communications
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Cunard Line‚ Ltd. Entered in the cruise and steamship business in 1840 and currently offers cruising on seven ships with 5 in the luxury category and 2 in the premium category. Each cruise has its own distinctive image and positioning. As far as its customers are concerned 95% of the customers are from America and Europe. The total cruise industry consisted of approx. 4 million boardings per year. Of this luxury segment comprised 8% that is 320 thousand. Cunard estimates that it has a 50 % market
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Case Study – Cunard Line‚ Ltd. Problem Cunard is facing a problem as to whether their marketing efforts should go towards tactical promotions or if they should be applied to marketing the overall brand while facing the effects of a recession. Analysis Overview Cunard Line Ltd. is a cruise line that represents luxury and class providing four to five star cruise ship options. Their overall target market is mature adults with mid to very high income-levels. A lot of the marketing efforts put forth
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DESIGNING AND MANAGING INTEGRATED MARKETING COMMUNICATIONS Marketing Communications. Are the means by which firms attempt to inform‚ persuade‚ and remind consumers –directly or indirectly- about the products and brands they sell. In a sense‚ marketing communications represent the “voice” of the company and its brands and are a means by which it can establish a dialogue and build relationships with consumers. Marketing communications mix. Consist of 8 mayor modes of communications: 1. Advertising
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fragmentation and the increasing communication options in recent years have contributed to the clutter the world is experiencing today. This has lead marketers to integrate their marketing communication tools in order to break through the barrier of noise and reach the target market‚ “marketing overload is forcing corporations to shout even louder” (keller 2001). In 1993 Shultz‚ Tannenbaum and Lauterborn introduced a new concept called Integrated Marketing Communication (IMC). This concept has generated
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Integrated Marketing Communications. Case study and Portfolio How Boots UK ‘makes use of the Integrated Marketing Communications concept.’ This assignment will be based on integrated marketing communications and its use in one real life organisation that communicates with its customers on a range of different platforms. I will analyse several adverts on different channel platforms in order to conclude on whether or not they succeed in co-ordinating their marketing communications effectively
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process of developing and implementing various forms of persuasive communication programs with customers and prospects over time. The goal of IMC is to influence or directly affect the behaviour of the selected audience. IMC considers all sources of brand or company contacts which a customer or prospect has with the product or service as potential delivery channels for future messages. Further‚ IMC makes use of all forms of communication which are relevant to the customer or prospect‚ and to which they
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Integrated marketing communication Integrated marketing communication (IMC) is an approach to brand communications where the different modes work together to create a seamless experience for the customer and are presented with a similar tone and style that reinforces the brand’s core message. Its goal is to make all aspects of marketing communication such as advertising‚ sales promotion‚ public relations‚ direct marketing‚ online communications and social media work together as a unified force rather
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Communicating Customer Value: Integrated Marketing Communications Strategy Principles of Marketing 14 2. Learning Objectives After studying this chapter‚ you should be able to: Discuss the process and advantages of integrated marketing communications in communicating customer value Define the five promotion tools and discuss the factors that must be considered in shaping the overall promotion mix Outline the steps in developing effective marketing communications Explain the methods for setting
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ASSIGNMENT | GLOBAL INTEGRATED MARKETING COMMUNICATION Assessment for 2009/10 Term 3 Title: Critical Evaluation of Current Marketing Communications Practice & Theoretically Underpinned Marketing Communications Plan Selected Retail Organization: Nordstrom Date of Submission: Submitted To: Submitted By: INTRODUCTION Company’s overview Nordstrom is a sophisticated departmental store that offers a pleasant shopping experience to all who step on its floor. Nordstrom’s target markets
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