Comparative Study Of Private And Public Banks On Customer Satisfaction In India Essays and Term Papers

  • Comparative Study of Customer Satisfaction in Indian Public Sector and Private Sector Banks

    COMPARATIVE STUDY OF CUSTOMER SATISFACTION IN INDIAN PUBLIC SECTOR AND PRIVATE SECTOR BANKS 1Puja Khatri & 2yukti Ahuja 1 School of Management Studies, Guru Gobind Singh Indraprastha University, Kashmere gate, Delhi, India 2*Jagan Institute of Management Studies, 3, Institutional area, sector – 5...

    3749 Words | 13 Pages

  • Comparative Study of Customer Satisfaction Between Public, Private and Cooperative Sector Banks in India

    A Comparative Study of Banking Services and Customer Satisfaction in Public, Private and Cooperative Banks N.Amuthan, Associate Professor, Department of Commerce, A.G.Government Arts College, Tindivanam, Villupuram Distsrict, Tamil Nadu. Keywords: Transaction based Banking services, IT enabled...

    3964 Words | 13 Pages

  • Comparative Analysis of Private, Public Banks

    Ibmr | study on impact of technology on customer needs in banking | | | NAYANA SHREE N S | MBA FINANCE | Project on study on impact of technology on customer needs in banking SEMESTER IV SUBMITTED BY NAYANA SHREE N S ROLL NO. IBMR COLLEGE IBMR COLLEGE Address: ...

    15742 Words | 47 Pages

  • Comparative Analysis of Financial Performance of Public and Private Banks(Case Study)

    COMPARATIVE ANALYSIS OF FINANCIAL PERFORMANCE OF PUBLIC AND PRIVATE BANKS [IN THE CASE OF SELECTED PRIVATE AND PUBLIC BANKS] A SENIOR ESSAY SUBMITTED TO DEPARTMENT OF ACCOUNTING AND FINANCE, IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF ARTS DEGREE IN ACCOUNTING AND FINANCE. ...

    15676 Words | 48 Pages

  • Banking: Comparative Analysis of Public and Private Sector Banks

    BANKING: COMPARATIVE ANALYSIS OF PUBLIC AND PRIVATE SECTOR BANKS INTRODUCTION: The economic reforms in India started in early nineties, but their outcome is visible now. Major changes took place in the functioning of Banks in India only after liberalization, globalisation and privatisation. It...

    3809 Words | 11 Pages

  • Customer Satisfaction of Private Commercial Banks and Nationalized Commercial Banks (Ncbs) in Bangladesh

    Customer Satisfaction of Private Commercial banks and Nationalized Commercial Banks (NCBs) in Bangladesh Customer Satisfaction of Private Commercial banks and Nationalized Commercial Banks (NCBs) in Bangladesh Course Title: Project Work Course: Bus 498 Submitted To Kashfia Ahmed Lecturer ...

    9870 Words | 34 Pages

  • Comparative Study on Job Satisfaction of Bank Employees

    Bangladesh (IUB), Kinetic Researchers (Ltd.) is delighted to present the Research Proposal for conducting a research titled “Comparative study of job satisfaction in public and private banks”. Having a large pool of excellent and expert researchers, Kinetic Researchers (Ltd.) believes that its aim to be awarded...

    935 Words | 4 Pages

  • comparative study of public private and government organisation

    Comparative Study between the Private, Public and Governmental organisations After looking at the basic functions and objectives as well as the structure of the following organisations we have come to a conclusion that though the structure and working departments in the following organisations are somewhat...

    533 Words | 2 Pages

  • Customer Satisfaction: a Study on Bank Alfalah Limited

    Internship Report Customer Satisfaction: A Study on Bank Alfalah Limited Exam Roll: 020016 Internship Report on Customer Satisfaction: A Study on Bank Alfalah Limited Prepared...

    12811 Words | 64 Pages

  • Comparitive study of Services provided by private and public banks

    designed to meet the requirement of individual customers and encourage their savings, includes payment of utility bills,consumer loans, credit cards, checking account and the like.Corporate banking, on the other hand, caters to the need of corporate customers like bills discounting, opening letters of credit...

    308 Words | 1 Pages

  • Human Resource Planning in the Banking Sector of Bangladesh: a Comparative Study Between Public & Private Bank

    University, Gazipur, Bangladesh Cell: +8801711980717 Email: smasrana@yahoo.com People are the most valued asset of the organization, be it private or public, human resources are endowed with such uncommon qualities as creativity, problem solving ability and they can be motivated, they can as a team...

    4864 Words | 16 Pages

  • Service Quality and Customer Satisfaction in Public and Private Universities in Tanzania

    SERVICE QUALITY AND CUSTOMER SATISFACTION IN PUBLIC AND PRIVATE UNIVERSITIES IN TANZANIA ...

    22796 Words | 77 Pages

  • A Comparative Analysis of the Services Provide by the Private vs Public Banks

    Kotak Mahindra Bank,Agra as a management trainee. The study is basically confined to the banking industry. The aim of the study is to understand the products and services of Kotak Mahindra bank designed for the productive customers in retail banking, compared to the other public sector bank like Punjab...

    16292 Words | 60 Pages

  • A Comparative Analysis of Public & Private Sector Banks Using Servqual Dimensions in Ahmedabad

    1.1 Scope of the study: The study would try to throw some insights into the existing services provided by the banks and the gap between the customer expectations, perceptions and the actual state of performance. The results of the study would be able to recognize the lacunae...

    21342 Words | 93 Pages

  • Customer Satisfaction in Icici Bank

    The effects of Promotional strategies in the Marketing of financial services in ICICI Bank by Suryabala.S BBM II Dec 2011 The effects of Promotional strategies in the Marketing of financial services in ICICI Bank 2011 TABLE OF CONTENTS:   Preface Executive Summery o Research objectives ...

    6635 Words | 32 Pages

  • Customer Satisfaction in Axiz Bank

    branding and reengineering efforts of many banks, we find that the key motive towards these is to utilize customer centricity as a strategy. Further, catalysing the importance of Technology and Relationship marketing is the Core Banking Solution (CBS). All the banks haveovercome the teething troubles of CBS...

    1386 Words | 5 Pages

  • Customer Satisfaction of Bank

    EuroJournals Publishing, Inc. 2012 http://www.internationalresearchjournaloffinanceandeconomics.com Consumer Criteria for the Selection of an Islamic Bank: Evidence from Pakistan Muhammad Imtiaz Subhani Iqra University Research Centre-IURC, Iqra University- IU Defence View, Shaheed-e-Millat Road (Ext...

    4867 Words | 15 Pages

  • Customer Satisfaction in Banks

    Department of Management Studies, Lovely Professional University, Phagwara. I was provided opportunity to undergo training at the Jammu and Kashmir bank at its zonal office JAMMU, my field of interest was to study the: “CUSTOMER SATISFACTION TOWARDS JAMMU AND KASHMIR BANK IN JAMMU” This project...

    20466 Words | 108 Pages

  • Customer Satisfaction of Bank Alfalah

    observations concerning the utility of the customer service department. During the organizational attachment period an intern works on a project and writes report on that project in the report-writing period. I have been routed in the customer service division (CSD) of Bank Alfalah Limited, Motijheel Branch,...

    10368 Words | 42 Pages

  • questionnair on customer satisfaction of bank

    questionnaire first of all we need to understand management problem of SBI Bank. For that we need to know Why Customers are dissatisfied? Research Question: Now we need to understand where the problem is. Is it that Service Provided by SBI bank is not up to the mark or Staff member are not efficient and effective...

    452 Words | 4 Pages