COMPANY CASE Bahrain Bay: Building Customer Relations for the Future 1. What are Bahrain Bay’s four foundational philosophies‚ and how might they be used as marketing tools? A) Focusing on scale and aesthetics Bahrain Bay is the first ambitious project of its kind for the Kingdom of Bahrain. Since the working in close association with planners‚ architects and developers the aim is to create a world-class destination which blends perfectly with its surrounding environment. Diversity
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2- What would you see as being Bahrain Bay’s mission? Bahrain Bay’s mission is to develop an island into a vibrant metropolitan location and to attract investors around the world. Moreover there goal is to create a long-vision term and a long-term ecinomic success for everyone. By embrasing high development and archtectural standards their goal is to construct one of the world’s most sought after residential‚ commercial and retail properties. Bahrain bay’s conceptions are very promissing
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Case Analysis of Bahrain Bay Brief Contents Part 1 Case background Part 2 Marketing mix Part 3 Base on SWOT Part 1 Case background Bahrain Bay Development is a joint venture between Arcapita Bank and a Bahrain-based investment group. It is a $2.5 billion development off the northeast coast of Manama in the Kingdom of Bahrain. Its aim is to create a whole new customized environment‚ opening an entirely new market and fulfill more customers’ needs through
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1- The 4 main philosophy ideas that Bahrain Bay´s tries to communicate consist in: 1. Communicate a wide range of messages to the broadest range of audiences‚ such is the example of taking a risky marketing move to go to Cannes and advertise themselves there to a wide range of people. 2. Address challenges as they present themselves in the competitive market place‚ because they are starting a business in a place where the economy is booming‚ so it’s a very lucrative place but risky
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Q1: What are Bahrain Bay’s four foundational philosophies and how might they be used as marketing tools? A1: Bahrain Bay’s four foundational philosophies are: Scale and Aesthetics‚ Social Equity‚ Community Fabric and Tomorrow’s Environment‚ these foundations help realizing the high standards the venture is aiming for by creating this whole new totally customized environment‚ which adds a unique value to the project and opens a entire new market and fulfill more customers through diversification
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FOREIGN RELATIONS OF BAHRAIN Since the independence in 1971‚ Bahrain has maintained friendly relations with most of its neighbors and with the world community. Bahrain plays a modest‚ moderating role in the regional politics and adheres to the views of the Arab League. The goal of this organization is to safeguard the interests of the 22 arab countries that conforms the league‚ in which Bahrain is the smallest country of it. In 1981 Bahrain and five other Arab gulf states formed the Gulf Cooperation
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Introduction to customer relations 2. Core concepts 3. Facets of customer relationship management 4. Importance of customer relations 5. Global perspective on customer relationship management 6. Role of Human Resources in Customer Relationship Management PART II –CUSTOMER RELATIONS‚ CUSTOMER SERVICE & PUBLIC RELATIONS 1. Customer Relations and Customer Service 2. Customer Relations and Public Relations PART III – CUSTOMER RELATIONS
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International Review of Management and Marketing Vol. 2‚ No. 4‚ 2012‚ pp.220-230 ISSN: 2146-4405 www.econjournals.com Customer Relationship Management (CRM) in Hotel Industry: A framework Proposal on the Relationship among CRM Dimensions‚ Marketing Capabilities and Hotel Performance Abdul Alem Mohammed School of Tourism‚ Hospitality and Environmental Management‚ COLGIS‚ Univerisiti Utara Malaysia‚ Sintok‚ Malaysia. Email: abd_102006@yahoo.com Basri bin Rashid School of Tourism‚ Hospitality
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References: Barwise‚ P.‚ & Meehan‚ S. (2011). Customer Insights that Matter. Journal Of Advertising Research‚ 51(2)‚ 342-344. Ford‚ Wendy. "Predicting Customer Satisfaction And Loyalty." Journal of Applied Communication Research 31.3 (2003): 189-211 Complete. Web. 12 Dec. 2012. Skotnitsky‚ L.‚ & Ferguson‚ E. (2005). Building Community Capacity with Non-Profit Boards in the Inner City Tsai‚ Jessica. "Helping Hands." Today Inc. 18.1
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Bahrain; with a name meaning ’two seas’‚ is a visibly breathtaking island which conceals many hidden wonders that make it a spectacular place to visit. This small island‚ located in the Arabian Gulf‚ enjoys the warmth and brightness of the sun all year round. Bahrain is renowned for its archeological sites and is known for its vast history of architecture. The society consists of an interesting blend of many different cultures from all corners of the world. The capital‚ Manama‚ is a bustling city
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