COCA-COLA CRISIS IN BELGIUM‚ 1999. Introduction The assignment given was to choose a case with an organization or person that suffered a PR crisis‚ and didn’t manage it correctly from a PR perspective‚ such as miss-communications with stakeholders‚ media etc. I chose to write about the crisis that happened in Belgium in 1999. I will analyze the steps the company took towards to solve the issue‚ explain what they did wrong‚ and give my own opinion on how they could’ve handled it better. I will
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1) How could the Belgium problem have damaged Coca Cola? Coca-Cola had been creating a really strong and successful image‚ and people had great sympathy for the brand. But because of the Belgian scandal‚ the credibility of the umbrella brand was being doubted. First of all‚ customers (mainly from Belgium and France at the beginning) were scared of drinking Coca-Cola products. For example‚ parents did not want their kids to get contaminated. More so‚ the brand was not giving a specific reason for
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Contact: Connor Hewett FOR IMMEDIATE RELEASE (908)-370-8139 connor.hewett@marquette.edu Innovative Technology in the Sport Drink Industry: Coke Spirit The next level sports drink for athletes ATLANTA (February 20‚ 2013) – Coca Cola’s latest invention‚ the sports performance drink Coke Spirit‚ is expected to reinvent the way companies have constructed their products across the market. Launching on November 3‚ 2013‚ Spirit will quickly catch the attention of top athletes and professional
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Crisis Communications 2. How does Coca Cola handle crises? Discuss whether this global leader has succeeded in handling crises from headquarters in Atlanta with reference to both the Belgium school children case and to Dasani in the UK. You must access relevant media comment from the time in making your assessment. A crisis is “a major occurrence with a potentially negative outcome affecting an organization‚ company‚ or industry‚ as well as its publics‚ products‚ services‚ or good-name”; it is
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I. INTRODUCTION Page 3 II. CRISIS HITS COKE Page 3 III. COCA COLA’S RESPONSE Page 4 IV. THE AFTER MATH Page 5 V. FINANCIAL CONSEQUENCES Page VI. PUBLIC CONSEQUENCES Page VII. WHAT WAS LEARNT Page IIX. IMPACT ON STAKEHOLDERS Page IX. DECIPHERING THE PR MESSAGE Page X. RECOMMENDATIONS FOR BETTER PR MANAGEMENT Page XI. BIBLIOGRAPHY I. INTRODUCTION The invention of coca-cola originally started as coca-wine by John Pemberton in 1885. After the
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Assessing A Crisis Coca Cola In Belgium Holly Benavente Advanced Organizational Communication Introduction On June 14‚ 1999‚ the Coca Cola Corporation faced a severe crisis after it was reported that 200 people in Western Europe had become sick after drinking the company’s products. In Belgium‚ Coca Cola was severely criticized for what many saw as a negligent response to the crisis. This response paper examines how Coca Cola’s organizational culture and pre-existing factors within Belgium
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company that it talks about by its PR department. These ways of communicating with the targeted public and somehow manipulating it have to be very subtle and precise. There are six vital facts to convey in the first paragraph of a release to ensure that it doesn’t end up in the bin: Who‚ What When‚ Where‚ Why and How. People today are always on the run and any company that wants to catch their attention should be prepared with a well build and professional "PR" and advertising team. The public relations
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Coca Cola’s environment has been changing over time and there was increased competition from other beverage companies and local brands around the world. With the ever-changing world‚ people were no longer satisfied with the norm and required new drinks that satisfied their needs. The environment that Coke was in changed right in front of their eyes and in an attempt to deal with the changing environment Coke’s strategy had to change. Coke shifted their strategy of focusing on just carbonated drinks
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Here’s my attempt at looking at Coca cola’s behavior using the theories listed: Egoism Coca cola also did not look at the bigger impact on the German economy when it closed 7 plants in Eastern Germany. 2000 jobs were lost which impacted unemployment; however coca cola focused on the bigger picture that machinery was able to produce more at a lower cost by centralizing bottling plants. Coke focused on the global picture rather than the local situation of their factory in India. It tried to show
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The Coca-Cola Company From Wikipedia‚ the free encyclopedia The Coca-Cola Company Type Public Traded as NYSE: KO Dow Jones Industrial Average Component S&P 500 Component Industry Beverage Founded 1886 Founder(s) Asa Griggs Candler Headquarters Coca-Cola headquarters‚ Atlanta‚ Georgia‚ U.S. Area served Worldwide Key people Muhtar Kent (Chairman & CEO) Products List of The Coca-Cola Company products Revenue US$ 48.01 billion (2012)[1] Operating income US$ 10.84 billion (2012)[1]
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