• Service Management
    Discuss the managerial implications of the distinctive characteristics of a service operation. Discuss the insights obtained from a strategic classification of services. Discuss the role of a service manager from an open-systems view of service. An Integrated Approach to Service Management ...
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  • German Classification
    In our project we will present the features of the German hotel classification. The history of the classification: For more than ten years, the German hotel classification has been introduced nationwide valid. After several updates there are now 280 criteria in the areas of : • Building / Room Offer...
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  • Narrative Report
    2009 Annual Survey of Philippine Business and Industry (ASPBI) - Hotels and Restaurants for All Establishments : Final Results Reference Number:  2012-677 Release Date:  Saturday, February 4, 2012     Number of Establishments Final results of the 2009 Annual Survey of Philippine Business and...
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  • Summary of Reacquired Franchise Rights
    Rights It has come to our attention that much of Roman Holiday’s recent revenue growth came from acquisition of franchise right and existing restaurants rather than real growth in the franchise. Management is aware of these issues and may be feeling some pressure to meet growth targets and earnings...
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  • swot analysis
    for classification of operational hotels which will be applicable to the following categories: I. Star Category Hotels: 5 Star Deluxe, 5 Star, 4 Star, 3 Star, 2 Star & 1 Star II. Heritage Category Hotels: Heritage Grand, Heritage Classic & Heritage Basic 2. The Hotel & Restaurant Approval...
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  • Classification of Hotels
    CLASSIFICATION OF HOTELS In a system of classification, hotels are ideally grouped into reasonably homogenous sections according to their important general characteristics. Any classification of the industry into its component sections is bound to be rough one as has been observed that hotels and...
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  • Hafizi Study Plan
    Professional Services – accounting, legal, architectural • Financial Services – banking, investment advising, insurance • Hospitality – restaurant, hotel/motel, bed & breakfast – ski resort, rafting • Travel – airline, travel agency, theme park • Others – hair styling, pest control,...
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  • Classification Essay
    Dom Classification Essay Restaurants in America nowadays have one common goal, to make money and live the American Dream, but what set these restaurants apart are their standards and the atmosphere they provide for the consumer. Restaurants could be divided into three categories. They are “fast...
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  • The Nature of Service
    payment plans | In-house restaurant | Variant | Coffee lounge | Airport shuttle | CORE BUSINESS: is the sector(s) of business activity that is the reason or purpose for being. Service/product bundle Service Process Matrix Definition: The Service Process Matrix is a classification matrix of service industry...
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  • Classification of Services
    CLASSIFICATION OF SERVICES. (FRAMWORKS FOR ANALYSIS OF SERVICES). Problem: narrow exposure of managers to the variety of service industries; managers perceive their service as unique; management personnel is usually inbred; as a result, marketing thought in the field of services is underdeveloped...
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  • CLASSIFICATION OF SERVICES
    CLASSIFICATION OF SERVICES. (FRAMWORKS FOR ANALYSIS OF SERVICES). Problem: narrow exposure of managers to the variety of service industries; managers perceive their service as unique; management personnel is usually inbred; as a result, marketing thought in the field of services is underdeveloped...
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  • Roles and Functions of Law
      Law Classifications. In addition to the several types of law, laws are also categorized into three general classifications: criminal law and civil law, substantive law and procedural law, and public law and private law. It is important to note that the different classifications of law are not...
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  • Food and Beverage Classifications
    Food and Beverage Classification Pamela Castillo ITHM 201 November 1, 2011 Prof. Carlos Rivera To the majority of the people in our society when you say to them food and beverage they think fast food and restaurants. Rarely do they take into consideration the tons of other food and beverage outlets...
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  • Service-Process Matrix
    Service-process Matrix The Service Process Matrix is a classification matrix of service industry firms based on the characteristics of the individual firm's service processes. The matrix was derived by Roger Schmenner and first appeared in 1986. Although considerably different, the Service Process...
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  • Finsas
    The legal requirements to establish the above 5-Star dining restaurant Foundations and specifications of restaurants - tourist restaurant The five-star restaurant contains certain specifications and must contains a total of 211-222 points, points are classified based on several standards : - 1)...
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  • Hotel Grading Schemes in Europe
    OVERVIEW........................................................................................................ 3 Figure 1: Overview of hotel classification, by country in Europe ......................................................................... 5 HOTEL GRADING BY COUNTRY....................
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  • ethical issue of alcohol
    and management structures and the accommodation 6 4 Rooms Division – an overview from a global perspective 16 5 Food and Beverage 20 6 The restaurant business 23 7 MICE: meetings, incentives, conventions, and exhibitions 25 8 Sustainability and corporate social responsibility in the global...
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  • Neil Book Reportd
    may be supplied in a mini-bar, and facilities for making hot drinks. Larger hotels may provide a number of additional guest facilities such as a restaurant, a swimming pool or childcare, and have conference and social function services. Hotels rooms are usually numbered to allow guests identify their...
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  • manila grand opera
    accommodations, on-site full service restaurant(s), and the highest level of personalized and professional service. Luxury hotels are normally classified with at least a Four Diamond or Five Diamond status or a Four or Five Star rating depending on the country and local classification standards. Examples may include: Waldorf...
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  • Open a restaurant in UK Business Law
    The creation of a restaurant in the United Kingdom How to open a restaurant in UK in term of legal obligations? I- Acquisition of a place The acquisition of a premise for the exercise of a business of restoration requires an important investment. To create a business of restoration in the United...
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