• quality Control
    . Each caselet carries 20 marks. Detailed information should form the part of your answer (Word limit 200 to 250 words). Caselet 1 Philips India Ltd. previously called Pieco Electronics Ltd., a MNC has Dutch parents and its major plant in Calcutta. The company is having a very sound corporate image...
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  • International Business Manageme
    150 to 200 words). Caselet 1 THE EU’S LAGGING COMPETITIVENESS In a report produced for the European Commission, published in November 1998, it was argued that the EU lags behind the USA and Japan on most measures of international competitiveness. Gross domestic product per capita...
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  • Customer Relationship
    ). 2 IIBM Institute of Business Management Examination Paper of Customer Relationship management Caselet 1 Project Energized: Indian Synthetics Limited was established in the year 1987 by Seth Gopichand, who was an NRI based in Singapore. The company‟s main products were blended synthetics...
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  • Customer Relationship Mgmt
    Examination Paper: Customer Relationship Management Section B: Caselets (40 marks) • • • • This section consists of Caselets. Answer all the questions. Each Caselet carries 20 marks. Detailed information should form the part of your answer (Word limit 150 to 200 words). Caselet 1 Project Energized...
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  • looking exam answers
    Scale d. None of the above 5. Levels of evaluations of Training programme are: a. 7 b. 6 c. 5 d. 10 6. Performance appraisal in a _________process of identifying, planning, developing employee Performance. a. Multi-Stages b. Single-Stages 1 IIBM Institute of Business Management...
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  • IIBM MBA QUESTION PAPER SOLUTIONS
    various steps in the selection of a pharmacist? 4. What are the purposes of training given to a pharmacist? Caselet 1 For the Indian Pharmaceutical Industry which has been presenting a robust performance during the last few years, the internet is a powerful tool. Web-enabling leverages the...
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  • IIBM EMBA QUESTION PAPER SOLUTIONS
    of the new system. She had to wait and watch. Questions: 1. Critically evaluate the factors identified by Ritu for enhancing organizational effectiveness. 2. Describe a performance appraisal system that you will recommend to Ritu for evaluating the employees. Caselet 2 The management of a...
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  • IIBM QUESTION PAPER SOLUTIONS
    ’ acceptance of the new system. She had to wait and watch. Questions: 1. Critically evaluate the factors identified by Ritu for enhancing organizational effectiveness. 2. Describe a performance appraisal system that you will recommend to Ritu for evaluating the employees. Caselet 2 The...
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  • Enabling Crm in Retail
    Enabling CRM in Retail Sector by the use of Information Technology Abstract The caselet throws light on the need of IT in Retail. More than any other business, Retail has the most to do with interactions with customers. Thus efficient managing of the relations with customers becomes more...
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  • Organizational Behavior Management
    allocation Method (d) Behaviorally Anchored Rating Scales Method < Answer > END OF SECTION A Section B : Caselets (50 Marks) This section consists of questions with serial number 1 – 8. Answer all questions. Marks are indicated against each question. Detailed explanations should form part of...
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  • human resource managment
     The top management became concerned about the performance of the factory and they hired Mr. Tanmoy Deb, an OD consultant to study the problem and suggest specific changes to relationships and tasks with the following objectives:  To review and improve communication systems.  To restructure...
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  • IIBM CASE STUDY ANSWERS
    . She had to wait and watch. Questions: 1. Critically evaluate the factors identified by Ritu for enhancing organizational effectiveness. 2. Describe a performance appraisal system that you will recommend to Ritu for evaluating the employees. Caselet 2 The management of a hospital, faced with a...
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  • IIBM QUESTION PAPER SOLUTIONS
    requirement. 2. Define Herzberg‟s two factor theory. 3. Write a note on Pareto analysis. 4. What do understand by Benchmarking? 5. Define “Degree of freedom”. Caselet 1 Philips India Ltd. previously called Pieco Electronics Ltd., a MNC has Dutch parents and its major plant in Calcutta. The...
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  • Jyske Bank
    ? CUSTOMER RELATIONSHIP MANAGEMENT ------------------------------------------------------------------------- Each Caselet carries 20 marks. Caselet 1 Project Energized: Indian Synthetics Limited was established in the year 1987 by Seth Gopichand, who was an NRI based in Singapore. The...
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  • A Human Number
    generously permitted my use of the Kolb’s learning cycle in this book. Best regards, Siddharth N. 1st May 2012 Bangalore, INDIA Siddharth N Contents Chapter 1: Measures, Metrics, Key Performance Indicators (18) Chapter 2: The Competency way of thinking (26) Chapter 3: Applying the Kolb learning...
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  • mba paper
    . Understudy Part Two: 1. What is the importance of Career Planning in industry? 2. List the various features of HRM. 3. How can you explain the concept of Performance Appraisal? 4. Differentiate between on- the- job and off- the- job training. END OF SECTION A Examination Paper of Human Resource...
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  • Assignment
    Board of Directors should feel proud of the company’s financial performance”. Caselet 1:- In reading this case study, what is your first impression of the state of affairs with Pifco-Zen Chen Company Limited? Solution Pifco-Zen Chen Co’s managers have involved themselves with window dressing...
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  • Performance Appraisal Report
    performance. The developmental performance appraisal is concerned, for example, with the identification of employees’ training and development needs, and the setting of new targets. * The broad objectives of performance appraisal are: 1. To help the employee to overcome his weaknesses and...
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  • Cases
    Restriction on Total Average Dosage, Kilorads Minimize 6 0.6 PGDM – 30th Batch Subject Name: Operations Research – LPP (Case no. 1) Case Name: Personnel Scheduling Semester – II UNION AIRWAYS is adding more flights to and from its hub airport, and so it needs to hire additional customer...
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  • Sales and Distribution Management & Management of a Sales Force
    10. This is a performance goal assigned to a marketing unit for a specific period of time. a. Salary Plus Bonus b. Salary plus Commission c. Salary Plus Commission &amp; Bonus d. Sales Quota Part Two: 1. Write a short note on ‘Strategic Account Management’. 2. Why there is a need of a...
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