• JetBlue and WestJet
    JetBlue and WestJet: A Tale of Two IS Projects How important is the reservation system at airlines such as West Jet and JetBlue. How does it impact operational activities and decision making? Over the past years, it seems customers have heavily relied on airline reservation systems to...
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  • Case studies
    ecch the case for learning best-selling cases 2010 edition How to use the case bibliography This bibliographical supplement presents the best-selling cases from the ecch catalogue during 2009. It incorporates abstracts and full bibliographical details such as setting, topics and details
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  • Jetblue
    Case Study Chapter 14. JetBlue and WestJet: A Tale of Two IS Projects 1. How important is the reservation system at airlines such as WestJet and JetBlue? How does it impact operational activities and decision making? 2. Evaluate the key risk factors of the projects to upgrade the reservation
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