the donators and contributions are ways to measure how this aspect is doing. Incentives for the staff should also be incorporated into these objectives‚ especially ones that steer the process towards multi-year support programs. To measure the board involvement and recruitment‚ it is important that the reputation of the new board member is blameless and since operating in Boston‚ a local person with strong ties to the community would be better. To measure involvement the easiest way is to look the
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Relationship 3 LITTERATURE REVIEW 4 Criticism 4 Modified Balanced Scorecards 4 BOSTON LYRIC OPERA CASE STUDY 5 Limitations (first draft‚ only bullet points for the moment) 5 CRITICISM OF THE BALANCE SCORECARD 6 _Top-down implementation 6_ _Managers responsibility in the implementation 6_ _The BSC fails to capture complexity 6_ _Adaptability 7_ _Time factor 7_ _Cost and efficiency 7_ _Conclusion 7_ RECOMMENDATIONS 8 Extra Perspectives 8 Cause-and-Effect Relationship 8 Activity Based Costing
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Case xx - Boston Lyric Opera Depended on digh donations from board members Opera is very expensive to produce Founded in 1976 Mission statement BLO BLO has 46 doard of directors and 51 board of overseers 1998 expanded moved theatre. From 890 -> 1500 seats BLO is the fastest growning firm BLO challenges: More subcribers to doners Attact more funding Contemplate a 2200 seat facility Participants of the BSC process Janice (general director‚ driving force) Sue (introduced the BSC to
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COMMENTARY Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II Robert S. Kaplan and David P. Norton Robert S. Kaplan is a Professor at Harvard University and David P. Norton is founder and president of the Balanced Scorecard Collaborative in Lincoln‚ Massachusetts. In a previous paper (Kaplan and Norton 2001b)‚ we described the role for strategy maps and Balanced Scorecards to develop performance objectives and measures linked to strategy. With
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THE BALANCED SCORECARD 1 Why businesses need a balanced scorecard The balanced scorecard was developed by US academics Robert Kaplan and David Norton in response to the shortcomings of traditional financial measures. Traditional financial measures are one-dimensional. By definition‚ they only look at the financial aspects of a business. Traditional financial measures are historical. They tell us nothing about what may happen to the business in the future. There are many examples of businesses
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of markets‚ true global competition‚ widespread deregulation of industry‚ and an abundance of accessible capital. Began to breakthrough on information technology perspective have changed the capacity to manage business independent through the traditional system restriction of space or time. From past to now‚ traditional performance measure system focus on ‘Financial Performance’ and usually ignore the other aspects of performance and evaluation like Financial; Customer; Internal Business Processes
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Balanced scorecard The notion of the Balanced Scorecard was developed by Robert Kaplan and David Norton in 1992 which has already widely used by many companies in the world (Helen Atkinson‚ 2006). The balanced scorecard not only focuses on the financial information but also nonfinancial information. However‚ with the rapid development the value of intangible assets such as intelligence becomes more important. Because the traditional management performance system always focuses on financial aspect
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Introduction Strategy is the direction and scope of organisation over the long term to accomplish its objectives. In formulating its strategy‚ an organisation must thoroughly understand the industry in which it operates There are five forces model‚ in these model emphasis are on all the relevant factors that an organisation should consider. Organisation success depends on its need to take into account the firm‚ its Customers‚ Competitors‚ Suppliers and its Employees. If all these are not monitored
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Running head: General Dynamics Balanced Scorecard General Dynamics Balanced Scorecard Executive Summary “General Dynamics is one of the market leaders in business aviation‚ combat vehicles‚ weapon systems and munitions; ship building and marine systems; and mission-critical information systems and technology (Corporate Overview‚ 2012).” In 2012‚ General Dynamic’s revenue has expanded from $4 billion to over $32 billion and the workforce has steadily increased from 29‚000 to
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The Balanced Scorecard and Performance Measurement Assignment 1. The design of a good performance measurement system must follow a “top down” approach to ensure that key measures are in fact a measure of the strategic goals established by senior management. Performance initiatives should always start at the top because senior management has the power to implement the system and provide the organizations missions and objectives. The top down approach starts with a clear business strategy
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