JOHN R. WELLS GALEN DANSKIN Best Buy in Crisis Introduction At the end of fiscal 2012‚ Best Buy found itself in an increasingly challenging situation. Although it could still claim to be the world’s largest consumer electronics retailer with $50.7 billion in revenues‚ growth for the year‚ at 0.9% was anemic. Meanwhile‚ Amazon’s sales in Best Buy’s categories were growing at more than 50% p.a. and its total sales‚ at $48 billion‚ were approaching those of Best Buy. Operating profits were also disappointing
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Best Buy’s Valuation Best Buy Co.‚Inc. (BBY) is one of the leading retail stores in the United States. It was founded in 1966‚ and its headquarter is located in Richfield‚ Minnesota. It operates in both domestic and international segments (Canada & Mexico). Best Buy is a multinational specialty retailer that includes six main revenue categories: 32% consumer electronic‚ 46% computing and mobile phones‚ 8% entertainment‚ 8% appliances‚ 5% services‚ and 1% others. Best Buy has maintained a steady growth
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Best Buy was originally opened in 1966 as Sound of Music‚ an audio store by Richard M. Schulze and his business partner Gary Smoliak. By 1970‚ Sound of Music reached $1 million dollars in annual sales and had nine stores in operation throughout the Minnesota area. As of 1979 Sound of Music became the first to offer Panasonic‚ Magnavox and Sony video and laserdisc equipment. The tornado that hit the Rossville store in 1981 prompted the name “Best Buy.” As a result of the tornado the store held a “Tornado
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BEST BUY Making Life Fun & Easy! Tiago Alves Andrew Bornstein Mae Brana Grace Tan Meredith Walters Table of Contents Business Summary 4 Vision Statement & Corporate Values 4 Rankings 4 Market Share 5 Stock Chart – 5 Year Performance 5 Financial Highlights 6 History 7 Key Executives 8 Strategy 9 Customer Centricity 9 Value-added Services Business 11 Supply Chain and IT Systems 11 New Store Openings 11 Mergers & Acquisitions 12 Employees 13 Key Competitors
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Best Buy History Best Buy Inc was founded in 1966 as an audio specialty store called Sound of Music established by Schulze and a partner. They opened their first store in St. Paul‚ Minnesota as an attempt to capture the car stereo retail market. It opened two additional stores and had an initial yearly income of $173‚000. Four years later Schulze bought out his partner and proceeded to expand his retail chain. The company would continue to grow over the next few years‚ hitting the one
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Best Buy 1. How was competition changing in the consumer electronics retailing industry in 2004? Why was it necessary for Brad Anderson to consider a radical concept change for Best Buy? With the fast development of Technology‚ the market for electronics retailing was increasing fast during 1998-2004. And electronics-only retailers like Best Buy and Cirtuit City‚ experienced a stiffer and broader competition during that period. It was necessary for Brad Anderson to consider a radical concept
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11‚ 2009 Best Buy Case Analysis Executive Summary Best Buy Co.‚ Inc. has been in operations since 1966‚ they are based out of Minneapolis MN. They have continues to grow steadily over time through innovations. They have become customer-driven by enhancing customer enjoyment of technology. They operate over 940 retail stores across the United States and Canada. The first store in Mexico just opened up in 2009 and they are presently looking into Turkey in the near future. Best Buys current marketing
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One of the fortune 500 companies in our society is Best Buy. Best Buy is one of the largest consumer electronics retailer company in the United States and Canada. There are many products Best Buy distributes‚ such as; computers‚ computer equipment‚ video and audio products‚ refrigerators‚ coffeemakers‚ compact discs‚ video games‚ DVD and VHS movies and players‚ CD’s‚ computer software‚ cameras‚ cell phones‚ and satellite systems and so on. In addition‚ their customer service is very helpful and has
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1. What type of retailer is Best Buy? Best Buy Co.‚ Inc. is a multinational retailer of consumer electronics‚ home office products‚ entertainment software‚ appliances and related services. 2. Do you agree with the strategy Best Buy has adopted to respond to its competitors? Why or why not? Yes‚ I agree to the strategy that Best Buy has adopted to respond to its competitors. If I wanted to buy something as simple as a toaster I would go to Wal-Mart‚ but when it comes to buying high technical
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Based on the Case Study "Best Buy Co.‚ Inc.: Sustainable Customer Centricity Model?"‚ Case 24‚ starting on page 24-1‚ complete the following requirements: • Identify their resources‚ capabilities‚ and core competencies • Write two findings of fact‚ with a fully justified recommendation/justification • Comment on classmates’ and instructor’s postings Resources: Best Buy number one resource are their employees that have the skills and knowledge about what they sell. This makes them a service
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