• The Best Practices of Customer Loyalty Leaders
    Introduction With today’s economic pressures it is more critical than ever to deepen existing customer relationships – it’s much more cost effective to keep your current customers than it is to gain new ones. The recent global downturn has put a dramatic new focus on measuring the customer experience. In 2009...
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  • Plagiarism Detection
    PREVENTION………………………………………….…….4 5. PLAGIARISM DETECTION …………………...……………………………4 5.1. PLAGIARISM DETECTION SYSTEMS ........................................5 5.1.1 TEXT BASED DETECTION SYSTEMS..................................5 5.1.2 CODE BASED DETECTION SYSTEMS……………………...9 6. DISADVANTAGES OF PLAGIARISM DETECTION SYSTEM...
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  • Effective Internet Marketing Tools
    many more. The basic steps are acquisition, conversion, and retention. Acquisition is the process of obtaining new customers. Once customers are obtained you move into the conversion step which is the process of moving a prospect from consideration to purchase. Once a customer is in the purchase phase...
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  • Quality Assurance
    Traditional Quality Assurance 9 Topic 2: Total Quality Assurance 9 Topic 3: Strategic planning process 12 Topic 4: Dimensions, Measures and Metrics 13 Topic 5: Methods of obtaining Input 14 C. Self assessment exercises D. Answers to self assessment...
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  • Guide to Design Usable Dashboard
    practices to create a high-impact dashboard that people love to use. Traditional dashboard design focuses almost exclusively on defining the right success metrics, then piecing together a bunch of charts and gauges on a single page. These techniques yield dashboards with a hodgepodge appearance and confusing...
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  • The Role of Effective Communication in Improving Manegerial Performance
    people and also their own self. Best explained, it is the process by which managers discover as well as improve their abilities and skills, which would not only be advantageous to them but also to the organizations for which they work. The most common traits required in a manger are good communication skills...
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  • Why Do Only 27% of Small Business Owners Report an Operating Profit from Their Web Site?
    Journal issue, it is really the fundamental one that will set the stage for the next several. In this issue we will build on our belief that there are common mistakes made that contribute significantly to the low profitability of small business Web sites. *** The National Federation of Independent...
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  • flipkart innovation
    Through Intelligent use of IT Amod Malviya VP Engineering, Flipkart We started streaming metrics on large screens on the engineering floor so that engineers could track performance in real time—unlike most websites that review their performance only once in a week. Executive summary By using a  system...
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  • Social Media Strategy
    Social Media Metrics ...................................................................................... 18 Challenges of Social Data ........................................................................................................... 19 Beyond Social Data: Beware Shaky Metrics ...............
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  • Knowledge Management: Business Intelligence
    predictive views of business operations. Common functions of business intelligence technologies are reporting, online analytical processing, analytics, data mining, process mining, complex event processing, business performance management, benchmarking, text mining and predictive analytics. Business...
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  • Cloud
    Master Thesis Software Engineering Thesis no: MSE-2007:02 January 2007 Metrics in Software Test Planning and Test Design Processes Wasif Afzal School of Engineering Blekinge Institute of Technology Box 520 SE – 372 25 Ronneby Sweden This thesis is submitted to the School of Engineering at...
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  • Ops/571 Final
    THE ACTIVITIES IN THE STAGE MUST STOP BECAUSE THERE IS NO PLACE TO DEPOSIT THE ITEM JUST COMPLETED? A- BLOCKING 2- ACCORDING TO YOUR TEXT, THE MOST COMMON PROCESS METRIC IS A- UTILIZATION 3- DECLINING PRODUCT PRICES A- INCREASE THE BREAK-EVEN POINT 4- THE TYPE OF PROCESSING STRUCTURE...
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  • Social Intelligence
    Social Intelligence Content Part 1: Topic Overview Part 2: Reasons to Implement Part 3: Value Drivers Part 4: Challenges Part 5: Performance Metrics Part 6: Success Story Part 7: Vendor Landscape The term social intelligence is being increasingly used today to describe the next rung on the evolutionary...
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  • Knowledge Management
    Management Basics What is knowledge management? • There is no universal definition for knowledge management • At its broadest, KM is the ‘process through which organizations generate value from intellectual and knowledge based assets’ Knowledge Management is the explicit and systematic management...
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  • Chapter 2 on Cooking
    CHAPTER OBJECTIVES After completion of this chapter the reader will be able to: 1. Define and discuss mise en place. 2. Apply U.S. and metric measurement systems. 3. Discuss the importance of standardized recipe in quality and cost control. 4. State the structure and components...
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  • Unit Oneachieving Business Success |
    * Business process reengineering * Enterprise resource planning * IT efficiency metrics * IT effectiveness metrics * Organizational structures * Ethics * Security Many of these concepts and strategies will be new to your students. Be sure to explain to your students that...
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  • The Automated Testing Handbook
    Terminology Fundamentals of Test Automation Maintainability Optimization Independence Modularity Context Synchronization Documentation The Test Framework Common functions Standard tests Test templates Application Map Test Library Management Change Control Version Control Configuration Management 1 3 3 4 8 9...
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  • What Is Management Accounting
    equipped in their management and control functions. Our text defines Management Accounting is the branch of accounting that focuses on information for internal decision makers of a business. I would define management accounting as looking at the metrics of performance and making a direct connection with...
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  • Virtual Group
    Ending the War Between Sales and Marketing by Philip Kotler, Neil Rackham, and Suj Krishnaswamy Included with this full-text Harvard Business Review article: 1 Article Summary The Idea in Brief—the core idea The Idea in Practice—putting the idea to work 3 Ending the War Between Sales and Marketing ...
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  • Impact of Ict in Today
    ReadyNotes Managing and Leading Software Projects by Richard E. (Dick) Fairley $89.95 Hardcover Published by John Wiley & Sons, Inc. A Practical Metrics and Measurements Guide for Today’s Software Project Manager by Susan K. Land, William C. Hobart, and John W. Walz $19 .PDF EssentialSets Too...
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