A Comparative Study Of Customer Satisfaction Between Public Private And Cooperative Banks Essays and Term Papers

  • Comparative Study of Customer Satisfaction Between Public, Private and Cooperative Sector Banks in India

    A Comparative Study of Banking Services and Customer Satisfaction in Public, Private and Cooperative Banks N.Amuthan, Associate Professor, Department of Commerce, A.G.Government Arts College, Tindivanam, Villupuram Distsrict, Tamil Nadu. Keywords: Transaction based Banking services, IT enabled...

    3964 Words | 13 Pages

  • Comparative Study of Customer Satisfaction in Indian Public Sector and Private Sector Banks

    COMPARATIVE STUDY OF CUSTOMER SATISFACTION IN INDIAN PUBLIC SECTOR AND PRIVATE SECTOR BANKS 1Puja Khatri & 2yukti Ahuja 1 School of Management Studies, Guru Gobind Singh Indraprastha University, Kashmere gate, Delhi, India 2*Jagan Institute of Management Studies, 3, Institutional area, sector – 5...

    3749 Words | 13 Pages

  • Comparative Study Between Private and Publik Bank

    ICICI Bank is India's second-largest bank with total assets of Rs. 3,634.00 billion (US$ 81 billion) at March 31, 2010 and profit after tax Rs. 40.25 billion (US$ 896 million) for the year ended March 31, 2010. The Bank has a network of 2,044 branches and about 5,546 ATMs in India and presence in 18...

    1535 Words | 5 Pages

  • Comparative Analysis of Private, Public Banks

    Ibmr | study on impact of technology on customer needs in banking | | | NAYANA SHREE N S | MBA FINANCE | Project on study on impact of technology on customer needs in banking SEMESTER IV SUBMITTED BY NAYANA SHREE N S ROLL NO. IBMR COLLEGE IBMR COLLEGE Address: ...

    15742 Words | 47 Pages

  • Human Resource Planning in the Banking Sector of Bangladesh: a Comparative Study Between Public & Private Bank

    University, Gazipur, Bangladesh Cell: +8801711980717 Email: smasrana@yahoo.com People are the most valued asset of the organization, be it private or public, human resources are endowed with such uncommon qualities as creativity, problem solving ability and they can be motivated, they can as a team...

    4864 Words | 16 Pages

  • Comparison Between Public and Private Banks

    collected from three coordination bodies, the research presented here examines IM and IT-related barriers, identifying similarities and differences between them as well as requirements for resolving them. The research finds that while many similarities exist, resolving IM issues typically requires higher...

    6568 Words | 20 Pages

  • Comparative Analysis of Financial Performance of Public and Private Banks(Case Study)

    COMPARATIVE ANALYSIS OF FINANCIAL PERFORMANCE OF PUBLIC AND PRIVATE BANKS [IN THE CASE OF SELECTED PRIVATE AND PUBLIC BANKS] A SENIOR ESSAY SUBMITTED TO DEPARTMENT OF ACCOUNTING AND FINANCE, IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF ARTS DEGREE IN ACCOUNTING AND FINANCE. ...

    15676 Words | 48 Pages

  • Comparison Between Public and Private Banks

    rediff.com | On mobile Home Recent Questions Expert Answers Categories Hall of Fame Hi Guest Q.What is difference between public sector bank and private sector bank? Asked by pallavi mahajan, 19 Nov '08 07:27 pm Invite a friend | Save | Report abuse Earn 10 points for answering...

    783 Words | 4 Pages

  • A Comperative Study on Marketing of Financial Services Between Public and Private Sector Banks

    RESEARCH PROPOSAL ON A COMPARATIVE STUDY ON MARKETING OF FINANCIAL SERVICES IN PUBLIC AND PRIVATE SECTOR COMMERCIAL BANKS INTRODUCTION Marketing as a concept was generally associated with tangible goods like consumer and manufactured goods. Gradually the principles of marketing were applied to...

    771 Words | 3 Pages

  • Banking: Comparative Analysis of Public and Private Sector Banks

    BANKING: COMPARATIVE ANALYSIS OF PUBLIC AND PRIVATE SECTOR BANKS INTRODUCTION: The economic reforms in India started in early nineties, but their outcome is visible now. Major changes took place in the functioning of Banks in India only after liberalization, globalisation and privatisation. It...

    3809 Words | 11 Pages

  • Comparison Between Public and Private Sector Banks

    Comparison of Public, Private, and Foreign Banks T.T. Ram Mohan Indian Institute of Management, Ahmedabad Subhash C. Ray University of Connecticut Recommended Citation Mohan, T.T. Ram and Ray, Subhash C., "Productivity Growth and Efficiency in Indian Banking: A Comparison of Public, Private, and Foreign...

    7601 Words | 30 Pages

  • Customer Satisfaction of Private Commercial Banks and Nationalized Commercial Banks (Ncbs) in Bangladesh

    Customer Satisfaction of Private Commercial banks and Nationalized Commercial Banks (NCBs) in Bangladesh Customer Satisfaction of Private Commercial banks and Nationalized Commercial Banks (NCBs) in Bangladesh Course Title: Project Work Course: Bus 498 Submitted To Kashfia Ahmed Lecturer ...

    9870 Words | 34 Pages

  • comparative study of public private and government organisation

    Comparative Study between the Private, Public and Governmental organisations After looking at the basic functions and objectives as well as the structure of the following organisations we have come to a conclusion that though the structure and working departments in the following organisations are somewhat...

    533 Words | 2 Pages

  • Comparative Study on Job Satisfaction of Bank Employees

    Bangladesh (IUB), Kinetic Researchers (Ltd.) is delighted to present the Research Proposal for conducting a research titled “Comparative study of job satisfaction in public and private banks”. Having a large pool of excellent and expert researchers, Kinetic Researchers (Ltd.) believes that its aim to be awarded...

    935 Words | 4 Pages

  • Customer Satisfaction: a Study on Bank Alfalah Limited

    Internship Report Customer Satisfaction: A Study on Bank Alfalah Limited Exam Roll: 020016 Internship Report on Customer Satisfaction: A Study on Bank Alfalah Limited Prepared...

    12811 Words | 64 Pages

  • Comparitive study of Services provided by private and public banks

    designed to meet the requirement of individual customers and encourage their savings, includes payment of utility bills,consumer loans, credit cards, checking account and the like.Corporate banking, on the other hand, caters to the need of corporate customers like bills discounting, opening letters of credit...

    308 Words | 1 Pages

  • To Study the Relationship Between Job Satisfaction and Customer Satisfaction at a Mcdonald Restaurant.

    purpose of this study is to understand the job satisfaction on customer satisfaction in McDonald’s restaurants and the factors that affect the employee’s level of job satisfaction in McDonald’s restaurants Navi Mumbai. Employee satisfaction is a prerequisite for the customer satisfaction. Enhanced employee...

    11588 Words | 48 Pages

  • Service Quality and Customer Satisfaction in Public and Private Universities in Tanzania

    SERVICE QUALITY AND CUSTOMER SATISFACTION IN PUBLIC AND PRIVATE UNIVERSITIES IN TANZANIA ...

    22796 Words | 77 Pages

  • A Comparative Analysis of the Services Provide by the Private vs Public Banks

    Kotak Mahindra Bank,Agra as a management trainee. The study is basically confined to the banking industry. The aim of the study is to understand the products and services of Kotak Mahindra bank designed for the productive customers in retail banking, compared to the other public sector bank like Punjab...

    16292 Words | 60 Pages

  • A Comparative Analysis of Public & Private Sector Banks Using Servqual Dimensions in Ahmedabad

    1.1 Scope of the study: The study would try to throw some insights into the existing services provided by the banks and the gap between the customer expectations, perceptions and the actual state of performance. The results of the study would be able to recognize the lacunae...

    21342 Words | 93 Pages