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    Complaints

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    COMPLAINTS Units Covered: SCH34 – 2.3 3.1‚ 3.2 Where is the information stored in the workplace? Has the policy/information been reviewed? Yes Has there been any identified changes? NoWhat? Summarise your current Legislation/Guidelines/Procedures: Include: What issues could cause conflict? How would you respond and what action would you take? Who would you contact for support and advice? Example of potential conflict or dilemma: A child wants to go outside and play‚ but it is raining and

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    Natalie Cutts  NVQ5­ Develop Procedures and Practice to Respond to Concerns and Complaints  02/03/2015  Understand the regulatory requirements‚ codes of practice and relevant guidance for  managing concerns and complaints    1.1 Identify the regulatory requirements‚ codes of practice and relevant guidance for  managing concerns and complaints in own area of work    The complaints procedure for my organization outlines the following aims:  To ensure that its complaint procedure is properly and effectively implemented and that 

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    Agreed Bundle

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    II of the agreed bundle. It was agreed between the parties that Part II of the agreed bundle of documents would consist of documents in which formal proof was dispensed with but the contents of which were not admitted. The respondents’ solicitors wrote a letter to the appellant’s solicitors stating ‘ we suggest that the police report… be tendered though its maker dispensing with formal proof” Held: Appeal was allowed Gopal Sri Ram (Judge) Where a document is included in an agreed bundle without

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    or explain your specific topic in relation to autism.  Thesis Statement: This sentence will follow the background information and the sentence will state what your paper is about specifically.   I. SUBTOPIC # 1  A. Main Point # 1 1. Details to support it 2. Details to support B. Possibly another main point or a connection to the next sub topic II. SUBTOPIC # 2  A.. Main Point / Important

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    Handling Conflict at work CTS 1110 Computer Operations Rodney Squires July 7‚ 2012 Project 3-3: Handling Conflict at Work Jenny works with a team of seven other professionals. Linda‚ a team member‚ is very close is a very close personal friend of the boss. With the boss’s approval‚ Linda took a two-week vacation to go on a cruise during the team’s most difficult month of the year. One team member‚ Jason‚ had to work 16-days nonstop‚ without a day off during Linda’s vacation. Other team members

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    3.1 Summarise the main points of legislation and procedures covering confidentiality‚ data protection and the disclosure of information. There are many legislations and procedures put in place to protect the privacy and welfare of children. This can be in schools‚ playgroups or any situation where information may be held about a child in order to ensure they receive the right care to best suit their needs. The UNCRC (United Nations Convention on the Rights of the Child) is a list of 42 promises made

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    Procedures and Protocols for handling‚ storing‚ and monitoring of drugs Procedures and protocols are important to foster a culture that supports safe‚ effective patient care and provision of a healthy work environment. Procedures and protocols should be developed to ensure safe handling‚ storing‚ and accurate monitoring as well as dispensing of medication (Association of New Jersey‚ 2007). This paper describes the procedures and protocols for handling‚ storing‚ and monitoring of drugs. Medication

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    audit is used is to ensure certain measures are present to support due diligence defence. Audits are usually carried out continuously to highlight any problems or issues that the business needs to deal with. Chesworth also highlights; there are three main types of audits which follow the same basic steps. The first type of audit is a Vetting Audit; this is usually used as an initial assessment for an accreditation scheme. The auditors will cover in depth all aspects of the operation‚ audits undertaken

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    Assignment 1 1. Summarise the main development of a child from the age range 0-2 years‚ 3-5 years and 5-8 years. 1. Age 0-2 Main development – physical A baby will first learn to become mobile and support his own body. Around the age of 2 years they are generally walking and running. Intellectually they begin to recognise their carers and develop a memory for actions and sounds. They develop co-ordination and begin to enjoy role play and music. A baby’s language begins to develop from the moment

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    Dealing with Complaints

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    respond to complaints. Dealing with a complaint I would follow the step by step list to respond to a complaint effectively and be professional‚ if a parent arrived in the nursery with a complaint as a practitioner I would establish if this is something I could deal with personally‚ if it is we could deal with it there and then if not then I would inform the senior member of staff within the room about the situation (depending on how serious the complaint is) (if a serious complaint) I guide

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