"1 describe how to respond to complaints in health and social care enviroment" Essays and Research Papers

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    Unit 2: Health and Social Care Values Task 2B Confidentiality Confidentiality Is vital as it protects a individual from personal information being shared. Trust is really important between the service user and the service provider. It depends on whether the user is confident that the personal information will be kept confidential. An example of confidentiality in a health and social care setting is adhering to the data protection act which means that any data that is related

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    Task 3 : A Guidance Notes for Social Care Workers to help Deal with Complaints *The home has a policy to welcome complaints and look upon them as an opportunity to learn‚ adapt‚ improve and provide better services. *The home believes that failure to listen to or acknowledge complaints will lead to an aggravation of problems‚ residents dissatisfaction and possible litigation. The home supports the principle that most complaints‚ if dealt with early‚ openly‚ and honestly‚ can be sorted

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    Bullet point 1: Health&well-being: Health and well-being can change over time and vary between different cultures and life stages. Health and well-being can be described as the absence of physical illness‚ disease and mental distress. This is a negative definition of health and well-being. Health and well-being can be described as the achievement and maintenance of physical fitness and mental stability. This is a positive definition of health and well-being. Health and well-being as a result

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    Development through the Life Stages Within this unit‚ I will be showing great knowledge of Human Growth and Development through the life stages. I will also be considering careers in Health and Social Care sectors as it assists with understanding the needs of individuals whom are at those different stages of life. This unit will be focusing on life events and the debate surrounding nature/nurture. Explain the potential effects of five different life factors on the development of an individual-

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    Assignment 206: Understand the role of the social care worker. Task A – Short Answer Questions Ai Explain three differences between a working relationship and a personal relationship. * A working relationship involves spending time with senior members of staff‚ colleagues and service users and the time spent together is strictly professional and boundaries must not be crossed. However a personal relationship involves enjoying a social life‚ spending time with family and friends and completing

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    Work Placement Portfolio On Health And Safety. This is a summary of how my placement at field house‚ meets health and safety to make sure that the working environment if safe for staff and residents also visitors. Food Safety Act‚ This act ensures that nothing extra is included in food‚ or remove anything from food or treat food in any way this could damaged to the health of people eating. It should be served to the quality which consumers would expect their food to be‚ that all food is labelled

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    1. 50118195 Cu2546 1/1 In your working relationship you would be friendly give a different professional approach. You would not share information as you would do with your friends and family as its all private and confidential. 1/2 Relationship in health and social care setting comes in three types policy making‚ adminidtrive and the hand on staff working relationship. 2/1 Enable you to know your job role and responsibility. If you have had no training you could ask your team leader or manager

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    M1- Assess the effects on those using the service of 3 different discriminatory practices in health and social care setting. There are many forms of discrimination for example ageism‚ sexism‚ racism. All of these discriminatory practices can have an effect on people especially those who use health and social care provision. Racism- In a health centre a women wanting to see a specific gender of doctor‚ but there is no doctor there which she wants to see so then maybe this women will not be seen

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    to get visits from friends and family - some people don’t like hospitals also more one on one with the individual. Also to be more independent. 1.3 The support that individuals might need could be home care workers‚ health visitors‚ nurses‚ doctors‚ social services eg social worker‚ voluntary services‚ meals. This is just as it sounds. The individual has the right to know what support is available and they will probably need help to find out what they are entitled to. Without financial

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    age this is one of the signs of discrimination which should be prevented in the future in the health and social care setting. Conventions‚ legislations and regulations When following the rules and regulations it is most important when this is done to not overlook laws which are meant to be looked at which you will need to be fully aware of when working as a professional in a health and social care setting. This is when a rule or a process is taken place and then agreed on according to the law

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