munika

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Member since January 2010

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  • Measuring The Cost Of Quality Management

    ECONOMIC CASE FOR QUALITY Measuring the Cost of Quality For Management by Gary Cokins T he quality movement has used the term cost of quality (COQ) for decades. But few organizations have actually adopted a reliable and repeatable method for measuring and reporting COQ and applied it to im...

    Contributed on January 10, 2010

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