E-Mail Etiquette

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Associate Level Material
Appendix D

E-mail Etiquette

Read the following e-mails. For each e-mail:
* Describe any content and formatting errors found. * Determine if the content is appropriate for a workplace setting. If it is, explain why. If not, identify the errors made and rewrite the e-mail, to be appropriate.

E-mail OneTo: TomSubject line: Talent ReallocationTom,This e-mail is in reference to the two employees who are going to be terminated Friday. We have determined that they are Nicole Stone and Lorenzo Torres. As we discussed yesterday, their performances are not on par with those of other employees in the accounting department; interventions with these employees have not been successful in helping them improve their performance. Let’s plan to meet with them individually in the conference room between 3:00 and 4:00 p.m.Thanks,Andrea| Responses to questions 1 and 2. * I do not see any errors with this email. * I do believe this email was appropriate for the workplace setting because it was only sent to one person about a specific situation. | Rewrite e-mail if necessaryE-mail OneTo: Subject line: |

E-mail TwoTo: ManagerSubject line: doc u wantedDear Manager,Attached to this e-mail is the doc you wanted with the info on that lake project. I hope everything in it is str8 and the way U want it!!!! BTW, did you see Last Comic Standing last night? I was totally ROFL at the bald dude!! :-}B Cool,Employee X| Responses to questions 1 and 2 * The email has abbreviations and grammar that would be used in a text message and it is very unprofessional. * This is not an appropriate email to a manager because of the grammar and it includes personal conversation that should not be used in a workplace setting. | Rewrite e-mail if necessaryE-mail TwoTo: ManagerSubject line: Requested DocumentDear Manager, I have attached the document that you requested with the information on Lake Project. Please let me know if...
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