E-Mail Etiquette

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Associate Level Material
Appendix D

E-mail Etiquette

Read the following e-mails. For each e-mail:
* Describe any content and formatting errors found. * Determine if the content is appropriate for a workplace setting. If it is, explain why. If not, identify the errors made and rewrite the e-mail, to be appropriate.

E-mail OneTo: TomSubject line: Talent ReallocationTom,This e-mail is in reference to the two employees who are going to be terminated Friday. We have determined that they are Nicole Stone and Lorenzo Torres. As we discussed yesterday, their performances are not on par with those of other employees in the accounting department; interventions with these employees have not been successful in helping them improve their performance. Let’s plan to meet with them individually in the conference room between 3:00 and 4:00 p.m.Thanks,Andrea| Responses to questions 1 and 2. * There are no errors with the formatting or content in this email. The writer is conveying bad news to someone in charge and does so in a professional manner keeping the email short and to the point. * The content is appropriate for a workplace setting, it describes facts and leaves out any personal opinion or bias.| Rewrite e-mail if necessaryE-mail OneTo: Subject line: |

E-mail TwoTo: ManagerSubject line: doc u wantedDear Manager,Attached to this e-mail is the doc you wanted with the info on that lake project. I hope everything in it is str8 and the way U want it!!!! BTW, did you see Last Comic Standing last night? I was totally ROFL at the bald dude!! :-} * B Cool,Employee X| Responses to questions 1 and 2 * This email is all wrong. The format and content are both inappropriate for a business setting. The language and content are of that of friends instead of business. * Slang and informal abbreviations that are usually used...
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