I believe that e-commerce hurts the local business because, people will avoid shopping locally, taxes are unregulated, and increased unemployment will negatively affect families. A solution would be for one to become aware of the needs of their community before purchasing outside of it. One must remember that in order for a business to survive, it must be patronized. Businesses that leave the community change the quality of life for its residents. I believe that one should shop in the neighborhood because, consumers like to do business where they are recognized, and their time and money are appreciated. That is a commodity that the local shops provide individuals in the community.
Does E Commerce Hurt the Local Community?
Nothing compares to face-to-face communication. That is what brick and mortar retailers offer when one shops with them. Other conveniences include: salespersons’ aid in the purchasing decision, merchandise can be tried before it is brought, and making returns are easy. Returning merchandise at a store is faster than returning online purchases because purchases that are being returned have to be shipped, possibly to other countries and the process return of credit can be lengthy. I believe e-commerce hurts the local business because people will avoid shopping locally, taxes are unregulated, and increased unemployment will negatively affect families.
What is e-commerce? Electronic commerce, also known as, e-commerce refers to a wide range of online business activities for products and services. E-commerce is usually associated with buying and selling over the internet, or conducting any transaction involving the transfer of ownership or rights to use goods or services through a computer-mediated network (Andam, 2003, p.6). For instance, the major types of e-commerce are business-to-business, business-to consumer, business-to-government, and consumer-to-consumer. Namely, business-to-business is defined as e-commerce between companies. This is the type of e-commerce that deals with relationships between and among businesses (Andam, 2003 p. 9). Business-to-consumer is defined as trade between companies and consumers that involves customers gathering information on purchasing physical goods, such as: books, movies, CD’s, etc., or information goods, such as e-books and software, by receiving these products over an electronic network (p.11). Next, business-to-government is defined as business between companies and the public sector. It refers to the use of the Internet for public procurement, licensing procedures, and other government-related operations. And lastly is consumer-to-consumer, which involves exchanges being made from private individuals or consumers (p.12). “Not only does electronic commerce support the provision of goods and services at a lower cost,” argued Steinfield, “but it can potentially enable greater customization to the needs of individual buyers” (Steinfield, 1999, p. 2). Secondly, nationally, Internet commerce amounts to trillions of dollars of sales per year, and business and consumer purchases from the Internet retailers are increasing rapidly. However, Pennsylvania has a limited ability to force remote vendors without a physical presence in Pennsylvania to collect and remit sales and use taxes for internet transactions (Strauss, 2011, p. i). Austan Goolsbee’s (2001) remarks were, “since sales taxes account for about thirty-three percent of state revenues, it is easy to understand the fear politicians have of e-commerce…” (p.15). Lastly, e-commerce uncertainty brought on by unemployment and marginal employment is a principal reason why family relations deteriorate (Larson, 1984, p.503). According to, Carl Ridley and Mari Wilhelm, “research has demonstrated that unemployment and the hardships which accompany reduced income contribute to the overall stress felt by individual family members during unemployment”...