A Study on Offer Rejection at Wipro Technologies Ltd

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A STUDY ON OFFER REJECTION (ABORT RATE) AT WIPRO TECHNOLOGIES LTD. *Dr. G. Ramanaiah ** Priya Xavier Abstract

Backing out of job offers is a big issue especially in country like India . Good amount of time and effort is wasted to find a new replacement and projects can and do get delayed and all these translates to revenue loss. This study was conducted at Wipro among 134 aborted candidates using structured questionnaire to find the reasons for offer rejection. Results indicate most of them feel that Wipro does not revert with convincing deal after they drop the offer. 61.4% of the aborted candidates are not satisfied with the salary offered.

Keywords : Back out, Job offer, Selection process, Convincing deal, Salary.

*Professor, School of Management, SRM University, Chennai-603203, drgr2005@hotmail.com **Asst. Professor, School of Management, SRM University,Chennai-603203, priya.xavier@ymail.com

A STUDY ON OFFER REJECTION (ABORT RATE) AT WIPRO TECHNOLOGIES LTD. "When sizing up job offers, people often pay too much attention to money and too little to what the employer is like," - Katina Leodas

1.INTRODUCTION
Backing out of job offers is a big issue especially in country like India because of the bullish job market. It seems that the situation is not so bad for organizations which are of repute and are well established such as Infosys, TCS, Wipro, etc but those second and third tier organizations are the one facing the brunt of most of the back out cases. This could be attributed mainly due to the fact that the big boys do not have difficulty in attracting job applicants because of their good brand image and willingness to shell out above average market compensation.

1.1Types of back out:
The various stages in the recruitment process where a back out can possibly happen are the candidate backing out before the interview, after the interview, after accepting the offer, before joining or just after joining.

1.2Most often people back track on Offers as :
Generally the reasons why people often back track on offers are due to getting better deal from the present employer ( Cross Selling), better deal from another prospective employer ( Over Selling), just for checking market value, due to time, behaviour, follow up & communication in the selection process, obtaining a negative feedback from doing a homework on the company like its culture, work atmosphere, commitment, HR policies, reporting relationships etc., time taken to close Offer and mismatch between commitments made during interview and clauses in offer letter. 1.3Probable reasons for back outs:

Varied reasons can be attributed as to why a candidate back out,  Have in hand several offers and will decide on the one best offer  Developing cold feet at the last moment before submitting his/her resignation letter or HR/Line Manager convinced him/her to stay back by offering a very good counter offer  Learnt of the project which was not to his liking/preference/expectation and is not keen on joining  Required joining time not reasonable

 See what offer he/she can get from the market to negotiate a better salary with existing employer  Tried re-negotiating for more salary after selection, but not succeeded  Genuinely have personal/family issue because of which he/she cannot take up the offer

1.4A brief profile of Wipro Technologies :
Wipro Technologies is a global services provider delivering technology – driven business solutions. Wipro is the No.1 provider of integrated business, technology and process solutions on a global delivery platform. Azim Premji is the chairman of Wipro technologies. He took over the mantle of leadership of Wipro at the age of 21 in 1966.Under his leadership,...
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