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A Study on Kiehl's Product

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A Study on Kiehl's Product
MCD 2050: MARKETING 1

ASSESSMENT 1

Minor Assignment: Business Report Plan

Student ID: 2356001
Name: Soh Jonathan En Xiang
Tutor: Ms. Deborah D’Cruz

REPORT PLAN

Name: Jonathan Soh
Designation: Junior marketing executive
Contents Page

Executive Summary………………………………………...…………………………4

1.0 Introduction……………………………………………...………………………...5 2.1 Purpose…………………………………………...………………………..5 2.2 Background……………………………………………………...………...5

2.0 Industry analysis……………………………………...……………...………….6-8 3.3 Market information………………………………………………………..6 3.4.1 Trend…………………………………………………………..6 3.4.2 Size…………………………………………………………….6 3.4.3 Market share…………………………………………………...6 3.4 Micro environmental impacts……………………………………………...7 3.5 Macro environmental impacts……………………………………………..7 3.6 Product category……………………………...……………………………8 3.7 Competitors………………………………………………………………..8

3.0 Segmentation analysis 4.8 Bases of segmentation……………………………………………………..9 4.9.4 Geographic…………………………………………………….9 4.9.5 Demographic…………………………………………………..9 4.9.6 Psychographic………………………………………………..10 4.9.7 Behavioural…………………………………………………..10 4.9 Targeting strategy………………………………………………………...11 4.10 Positioning……………………………………………………………11-12

4.0 Target Market Selection………………………………………………………….13 5.11 Characteristics of male consumers……………………………………….13 5.12 Satisfaction analysis……………………………………………………...13

5.0 Recommendation…………………………………………………………………14

6.0 Conclusion…………….………………………………………………………….14

7.0 References…………………………………………………………….………15-16

Executive Summary:

This report identifies and analyses Kiehl’s position and market in the male cosmetics industry through the use of marketing aspects such as identifying its market growth rate, market share, size, segmentation, targeting and positioning. It also highlights its strong influence over the market



References: Giarratana, M., Fosfuri, A. & Roca, E. (2010). Building a product differentiation advantage through community-based strategy. Business economics series, 10(1), 1-27. Retrieved from http://web.ebscohost.com.ezproxy.lib.monash.edu.au. Dibb, S. & Simkin, L. (2009). Bridging the segmentation theory/practice divide. Journey of marketing management, 25(3-4), 219-225. Retrieved from: http://web.ebscohost.com.ezproxy.lib.monash.edu.au. San, A.P., Shin, A., Chua, J., Li, W.G., Tan, J., Tse, S., Chan, S., & Oo, J. (2011). Kiehl’s since 1851: our blog. Retrieved March 17, 2012, from http://iheartkiehls.weebly.com Hays, C.L Upshaw, L. (2007). Truth: new rules for marketing in a skeptical world. New York, United States of America: AMACOM. Richardson, A. (2012). IBISWorld Industry Report G525b. Cosmetic and toiletry retailing in Australia. Retrieved March 18, 2012 from IBISWorld database. Maggard, J.P., (1976). Positioning revisited. Journal of Marketing, 63-66. Retrieved from: http://web.ebscohost.com.ezproxy.lib.monash.edu.au. Bogomolova, S. (2011). Service quality perceptions of solely loyal customers. International journal of market research, 53(6), 793-810. Retrieved from: http://web.ebscohost.com.ezproxy.lib.monash.edu.au. Nitzan, I. & Libai, B. (2011). Social effects on customer retention. Journal of Marketing, 75, 24-38. Retrieved from: http://web.ebscohost.com.ezproxy.lib.monash.edu.au. Kotler, P., Brown, L., Burton, S., Deans, K. & Armstrong, G. (2010). Marketing (8th ed). New South Wales, Australia: Pearson.

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