A Study on Employee's Attitude

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  • Published : May 5, 2013
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11
“A Study on Employees’ Attitude”

GOENKA COLLEGE OF COMMERCE AND B.A.

SAIKAT KHAN
“Employees Attitudes and the inclusion of their opinions and suggestions are most important in today’s global competitive work environment. In the present day Indian Business environment, we are dealing with many different generations, each having diverse wants, needs, goals and aspirations. The more the management knows about their employees feelings, the easier it is to manage their behavior to help them grow and the economy will prosper.”

Acknowledgment

I have taken efforts in this project. However, it would not have been possible without the kind support and help of many individuals. I would like to extend my sincere thanks to all of them.

First of all I express my sincere thanks to Dr.Debasish Banerjee, Principal, Goenka College of Commerce & Business Administration for giving me the opportunity to do my summer internship program at POWERGRID.

I am highly indebted to Mr.K.R.Dasgupta-AGM (HR), Mr. Ajit Parida-Manager (HR), Mr. Sushant Aggarwal-IE Mr. Tathagat-Personnel Officer for their guidance and constant supervision as well as for providing necessary information regarding the project & also for their support in completing the project.

I would like to express my gratitude towards my Parents & Members of Powergrid Corporation of India Ltd. ER-II & Durgapur Sub-Station for their kind co-operation and encouragement which help me in completion of this project.

I would like to express my special gratitude and thanks to industry persons for giving me such attention and time.

My thanks and appreciations also go to my friends Miss Tulika Das, Miss Arpita Mandal (Goenka College of Commerce & Business Administration) & Mr. Amit Halder (Institute of Engineering & Management) in developing the project and people who have willingly helped me out with their abilities.

Table of contents

Chapters| Page No.’s|
Chapter-1 (Introduction)| 4|
Chapter-2 (Company Profile)| 5-12|
Chapter-3 (Research Methodology)| 13-14|
Chapter-4 (Findings)| 15-30|
Chapter-5 (Data Analysis)| 31-34|
Chapter-6 (Conclusion)| 35|
Chapter-7 (Suggestions)| 36|
Chapter-8 (Bibliography)| 37|
Annexure-I| 38-46|

CHAPTER – 1

INTRODUCTION

Employees Attitudes and the inclusion of their opinions and suggestions are most important in today’s global competitive work environment. In the present day Indian Business environment, we are dealing with many different generations, each having diverse wants, needs, goals and aspirations. The more the management knows about their employees feelings, the easier it is to manage their behavior to help them grow and the economy will prosper. Logic & research’s seem to agree that front line employees are in the best position to assess the organization’s actions, problems, & proposed solutions. Managers & leaders are usually concerned about the overall attitudes and opinions of their employees & often make ongoing measurements to measure it. Consequently, they usually resort to Organizational Climate Surveys (popularly known as Employee attitude Survey) to measure the opinion and views of employees in the organization & various units. Most researchers agree that organizational surveys provide a more direct & comfortable tool for communicating with department or unit management. Research also indicates that employee attitude surveys can be a powerful tool to demonstrate to employees that management desires their input for integration into the decision making process. Such beliefs can be associated with increased morale, motivation & productivity. Surveys are useful for establishing upward communication from lower-level employees to management.

CHAPTER – 2

Company Profile

BACKGROUND OF POWER GRID CORPORATION OF INDIA LIMITED

In 1980, the Rajadhyaksha Committee on Power Sector Reforms submitted its...
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