A Review of Employee Training and Development

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A review of employee training and development.
Donna Heeter
MGT 431
University of Phoenix
Mike Anderson

As we push forward into the 21st century, organizations are realizing the very real value of having high quality and focused training available to their employees. A dollar value return on investment is the reward to any organization willing to make the bold move toward provided the kind of high quality training that is becoming standard to be a cutting edge industry leader. The benefits organizations are seeking for their employees are organizational commitment, job satisfaction and low turnover. The emphasis and value an organization places on how much and the quality of training it gives its people is the most important factor in regards to organizational training. If the organization on a whole doesn't see the potential value of high quality training, then there will be no value. Once the organization recognizes the potential benefits and the return on the investment, then the wheels may begin to turn and high quality results will follow. My organization, Keller Williams Realty (KWR), is the industry leader and standard for its recognition of high quality, high density and intense focus training for its associates. The reason KWR has been the fastest growing real estate company for 11 years straight and is currently the 4th largest real estate company in the world is due to its high quality training that is available for its newest and most veteran associates (Keller Williams Realty International, 2007). Our state of the art training is the focus of our pride and unparallel company culture.

One of the benefits of training is the perceived organizational commitment that is a direct result of the amount of money, time and energy the organization puts back into the employee. Studies have shown there is a psychological attachment to the organization due to the feelings of gratitude for providing not only training, but the...
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